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Singapore Management University

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2010

Communication technologies

Articles 1 - 2 of 2

Full-Text Articles in Business

Knowledge Clusters And Knowledge Hubs: Designing Epistemic Landscapes For Development, Hans-Dieter Evers, Solvay Gerke, Thomas Menkhoff Jan 2010

Knowledge Clusters And Knowledge Hubs: Designing Epistemic Landscapes For Development, Hans-Dieter Evers, Solvay Gerke, Thomas Menkhoff

Research Collection Lee Kong Chian School Of Business

Purpose – With globalization and knowledge-based production, firms may cooperate on a global scale, outsource parts of their administrative or productive units and negate location altogether. The extremely low transaction costs of data, information and knowledge seem to invalidate the theory of agglomeration and the spatial clustering of firms, going back to the classical work by Alfred Weber and Alfred Marshall, who emphasized the microeconomic benefits of industrial collocation. This paper aims to argue against this view and show why the growth of knowledge societies will rather increase than decrease the relevance of location by creating knowledge clusters and knowledge …


New Media: A New Medium In Escalating Crises?, Joanna Ann Mei Siah, Namrata Bansal, Augustine Pang Jan 2010

New Media: A New Medium In Escalating Crises?, Joanna Ann Mei Siah, Namrata Bansal, Augustine Pang

Research Collection Lee Kong Chian School Of Business

Purpose– The use of new media in crisis is a double‐edged sword. On one hand, its pivotal role in online monitoring and dissemination of information can help an organisation manage crisis. On the other hand, it can also create organisational crisis. The purpose of this paper is to examine how new media can be used to escalate crisis.Design/methodology/approach– Four crises were examined: the 2008 Edison Chen sex scandal in Hong Kong; and in the USA, New York Taco Bell‐KFC rats infestation crisis in 2007; JetBlue Airways crisis in 2007, and the Kryptonite locks crisis in 2004.Findings– The very characteristics that …