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Enacting Clan Control In Complex It Projects: A Social Capital Perspective, Cecil Eng Huang Chua, Wee Kiat Lim, Christina Soh, Siew Kien Sia
Enacting Clan Control In Complex It Projects: A Social Capital Perspective, Cecil Eng Huang Chua, Wee Kiat Lim, Christina Soh, Siew Kien Sia
CMP Research
The information technology project control literature has documented that clan control is often essential in complex multistakeholder projects for project success. However, instituting clan control in such conditions is challenging as people come to a project with diverse skills and backgrounds. There is often insufficient time for clan control to develop naturally. This paper investigates the question , "How can clan control be enacted in complex IT projects? " Recognizing social capital as a resource , we conceptualize a clan as a group with strong social capital (i.e., where its members have developed their structural, cognitive, and relational ties to …
Building Swift Clan Control In Complex It Projects, Cecil Eng Huang Chua, Wee Kiat Lim, Christina Soh, Siew Kien Sia
Building Swift Clan Control In Complex It Projects, Cecil Eng Huang Chua, Wee Kiat Lim, Christina Soh, Siew Kien Sia
CMP Research
Clan control is often essential in complex multi-stakeholder projects for project success. Furthermore, clan control is especially important during requirements analysis which occurs at project inception. How can controllers quickly institute clan control in complex IT projects? Through the case analysis of a large IT project, we observed that clan control can be accelerated by the purposeful application of formal controls to build social capital. Our findings corroborate the notion that, properly structured, clan control can emerge quickly in a multi-stakeholder project to improve the likelihood of IT implementation success.