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Full-Text Articles in Business
Continuous Quality Improvement, Total Quality Management, And Reengineering: One Hospital’S Continuous Quality Improvement Journey, Donald Klein, Jaideep Motwani, Beth Cole
Continuous Quality Improvement, Total Quality Management, And Reengineering: One Hospital’S Continuous Quality Improvement Journey, Donald Klein, Jaideep Motwani, Beth Cole
Peer Reviewed Articles
In recent years, there has been significantly increasing interest in the application of continuous quality improvement (CQI) and total quality management (TQM) in the health care arena. This case analysis is designed to identify and assess the strategies and processes that led to the successful implementation of CQI in the Emergency Care Center at St. Mary’s Hospital in Grand Rapids, MI.
Environmental Change And Management Staffing: An Empirical Examination Of The Electric Utilities Industry, Ram Subramanian, Carol M. Sanchez
Environmental Change And Management Staffing: An Empirical Examination Of The Electric Utilities Industry, Ram Subramanian, Carol M. Sanchez
Peer Reviewed Articles
This paper examines the relationship between environmental change, changes in competitive dynamics, and top management staffing in the electric utilities industry during the period surrounding the passage of the Energy Policy Act of 1992 (EPAct 92). The findings suggest that following the passage of the EPAct 92, competition in the electric utilities industry intensified placing greater emphasis on achieving internal, firm-level efficiencies. This external environmental change and the corresponding shift in the competitive context resulted in an adjustment in the composition of the top management coalition in these firms. The dominant coalition following the EPAct 92 consisted of older managers …
Environmental Regulatory Influence And Product Innovation: The Contingency Effects Of Organizational Characteristics, Carol M. Sanchez, William Mckinley
Environmental Regulatory Influence And Product Innovation: The Contingency Effects Of Organizational Characteristics, Carol M. Sanchez, William Mckinley
Peer Reviewed Articles
This paper examines the relationship between environmental regulatory influence and product innovation in a multi-industry sample of manufacturing organizations. Our theory argues that the influence of environmental regulation on the level of product innovation in a manufacturing organization is at least partially contingent on the organization's internal characteristics -- in particular, its structural flexibility and production process flexibility. Hypotheses are derived from our theory and tested, and the results are consistent with the conclusion that structural flexibility and production process flexibility moderate the environmental regulatory influence-product innovation relationship. Whether environmental regulation inhibits or promotes product innovation seems to depend at …