Business Commons^™

Emotional Intelligence And Knowledge Management: A Necessary Link?, Isabel Rechberg

Publications and Research

This theoretical paper studies the effect of emotional intelligence (EI) on individuals' participation in knowledge management (KM) practices. Individuals are the sources of knowledge, and EI may advance individuals' self-awareness, self-management, social awareness, and relationship-management skills, which in turn positively impacts their knowledge processing behavior. The argument is made that knowledge creation is enabled through individuals' ability to recognize and correctly interpret emotional and environmental clues. Knowledge sharing is facilitated through individuals' interpersonal, communication, and team-working skills, enabled through self-awareness and social awareness. Knowledge is retained in organizations where EI enacts individuals' corporate citizenship behavior, adaptability, and job satisfaction. Where …

Ransomware Is Quietly Devastating American Healthcare Facilities, Benjamin Powers

Capstones

The patient didn’t attract any attention initially. They were just one more cog moving through the system that was the massive hospital complex on your average day. That was, until they were shown to a room, and left alone. At that point, they removed a flash drive from their pocket and tried to insert it into a computer — with the goal of accessing the hospitals computer systems.

This is according to the Chief Information Security Officer at a major Northwest university hospital system, who asked for anonymity due to the sensitive nature of such attacks.

The imposter patient was …

The Price Of Regulating The Self-Storage Industry In New York City, Modou Nyang

Capstones

In December 2017, New York City Council passed a regulation that curtailed the growth of self-storage facilities in the city’s Industrial Business Zones. As a result, major self-storage developers in the city diverted their investments to other business portfolios. But the demand for storage in New York City is high. And due to high population density coupled with small living quarters, peoples need for extra space in the city is huge. In contrast, studies show that peoples need for storage in the city is underserved. In this article, i spoke to policy makers, activists and developers in the self-storage industry …

Google Has A Labor Problem, And It’S Not Just Coming From Its Employees, Daniel Whateley

Capstones

For decades, technology companies have used temporary and contract workers to lower costs, creating a shadow workforce of thousands of indirect employees. That business model is now under threat.

In September 2019, 80 contract workers at Google’s Pittsburgh office voted to unionize with the United Steelworkers, the first time that white-collar tech workers in the U.S. have successfully organized with a union. These contractors are employees of HCL Technologies, an Indian multinational IT and consulting company that partners with Google around the world.

Tech and office workers face a different set of workplace issues from blue-collar and factory employees, which …

In The Midst Of The Apocalypse, Artificial Intelligence Can Save Brick And Mortar Retailers, Vrushank Nayak

Capstones

You might have heard that brick and mortar stores are closing by the thousands but I bet you didn't hear that brick and mortar stores are using artificial intelligence and customer data to help them counter closures and stay relevant in the transitioning retail industry.

https://coveringcompanies.journalism.cuny.edu/2020/01/07/in-the-midst-of-the-apocalypse-artificial-intelligence-can-save-brick-and-mortar-retailers/

Getting It Right: New York Can Make Its ‘Inevitable’ Marijuana Industry Accessible Before It’S Too Late, Kelly Zegers

Capstones

New York is inching closer to marijuana legalization. It's often touted as a tax revenue boost for states and a fast-moving industry to be cashed in on. But who gets to have access to those benefits? Advocates are working to make sure that communities hurt by marijuana prohibition have the option and pathway to build businesses in the legal marijuana market. Small farmers are looking to grow marijuana, some hoping to take apply what they've learned about and benefited from, cultivating hemp. What's clear in a quickly evolving industry in other states is that there's no golden standard for accessibility. …

Not Just Yet: Despite Grinding It Out In Silicon Valley, Asians Are Least Likely To Lead Big Tech Companies, Karishma Vanjani

Capstones

Silicon Valley has long been known for the paucity of African-Americans and Hispanics in its ranks, but equally telling is the fact that the vast majority of Asians hired for non-managerial jobs are not moving up to management. The lack of diversity in the upper echelons of the companies is due in part to the maddening stereotype that Asians are too passive. White managers mentoring and supervising Asian employees face a wide gap in understanding cultural disparities. For the companies, though, tightening immigration policies can become barriers when they consider promoting Asians in the country on work visas.

https://karishmavanjani.com/writing/not-just-yet-despite-grinding-it-out-in-silicon-valley-asians-are-least-likely-to-lead-big-tech-companies/?_thumbnail_id=610

From Muhammed To The Jobup: Engaging Malemployed Immigrants Through Journalism, Tiziana Rinaldi

Capstones

I focused my graduate work on the local community of malemployed immigrants. They are foreign-educated newcomers — medical doctors, pharmacists, teachers, lawyers and engineers, to name a few of their professions — who lack the resources to find skill- appropriate work in the U.S. They end up either unemployed or working at "jobs for which they’re overqualified or overeducated or both,” I wrote for NJSpotlight in 20171.

Using the social journalism method2 of engaging members of a chosen group to fill important if not crucial information gaps, I developed The JobUp, a series of free, offline educational events, as my …

Credit Disaster, Orla Mccaffrey

Capstones

“Credit disaster” explains how inconsistent reporting to credit bureaus in the wake of natural disasters reduces victims’ credit access. It explores how the low rate of credit suppression on products from mortgages to auto loans can delay recovery indefinitely. Regulatory changes have been proposed, but there is little incentive for lenders or credit bureaus to change the current system.

https://www.orlamccaffrey.com/natural-disasters-credit-scores

Black Graduates Confront Another Crisis Amid Protests And Pandemic, Jazmin Goodwin

Capstones

Black graduates confront another crisis amid protests and pandemic: Their optimistic expectations are now dashed and the result will be more inequality in America.

Much has been written about how among America’s workers, youth will suffer the greatest economic setbacks during the pandemic. Just like millennials who entered the labor force after the 2008 financial crisis, Generation Z will likely experience permanent declines in wealth, which will have ripple effects on their health and wellbeing. But those setbacks aren’t evenly distributed. Among young workers, Black youth will likely bear the largest burden.

Link to capstone project: http://www.blackgrads2020.com/

An Exploratory Study Of How Millennials Approach And Communicate Mental Health In The Workplace, Johanna I. Seitenbach

Student Theses and Dissertations

Depression is the leading cause of disability worldwide, affecting more than 300 million people. As more millennials take on leadership positions, it is important to understand how companies are currently addressing mental health in the workplace and compare this to how millennials approach the subject. The quantitative analysis completed through this study helped to determine what a mentally healthy workplace looks and feels like for millennials. Companies are increasingly investing in mental health initiatives for several reasons: to increase brand recognition, to improve company culture, to mitigate potential lawsuits, and to increase employee engagement and retention. This survey assessed how …

As The Hourly Minimum Wage Moves Toward $15 Across New York State, Some Say The Fight For A Decent Living Is Far From Over., Barbara Prempeh

Capstones

This capstone projects examines the coming of the fight for a $15 minimum wage across New York State and beyond its borders. In 2012, the Fight for $15 organization took the streets of NYC to begin their fight only raising the wages for low income earners who work in different industries such fast- fast, hospitality, and even retail. For years now, the government has yet raise the minimum wage for all Americans which has caused several families to feel a crunch in affording a normal lifestyle. Since the start of this fueled fight, New York City is one of the …

Reflection Toolkit: Strategies For Facilitating Reflection In The Classroom, Meghmala Tarafdar, Elizabeth Digiorgio, Alison Cimino, Sebastian Murolo, Miseon Kim, Ilse Schrynemakers

Open Educational Resources

This Reflection Toolkit, compiled by the faculty inquiry group (FIG), includes classroom strategies for integrating reflection into one's existing syllabi. The lesson plans highlight how to encourage effective student reflections.The toolkit includes best practices to facilitate reflection in classes across the disciplines in the context of a variety of student-centered activities (including group-work, online learning, and interactive modules).

Supporting The Changing Practices Of Teaching In Business At Queens College, City University Of New York, James Tasato Mellone, Edward F. Wall Iii, Qiong Xu

Publications and Research

This investigation sheds light on the teaching practices of Queens College (QC) faculty in Business. It identifies the Business faculty’s teaching support needs in order to develop ideas for improving Library services to them. This report is the result of research conducted under the guidance of Ithaka S+R, and in accordance with Office of Regulatory Compliance procedures at QC. Using a grounded theory approach to qualitative research, the investigators conducted in-person audio-recorded semi-structured interviews of seven full-time QC faculty who teach Business courses. Evidence derived from the transcribed interviews informed analysis of the current state of QC’s Business teaching experience, …

Supporting The Changing Practices Of Teaching In Business - Baruch Summary, Ryan Lee Phillips, Louise Klusek, Charles Terng

Publications and Research

This report details the results of a study examining the teaching practices of business faculty at the Zicklin School of Business at Baruch College, City University of New York. The contents within cover how instructional resources and services are developed and used to support business faculty and their pedagogy. This report is the local results of Baruch College and the Newman Library’s portion of a larger suite of parallel studies with several other institutions of higher education in the U.S., coordinated by Ithaka S+R, a not-for-profit research and consulting service. Conclusions and recommendations detail targeted library programs and potential collaborations …

Special Issue Introduction: Labor In Academic Libraries, Emily Drabinski, Aliqae Geraci, Roxanne Shirazi

Publications and Research

Labor in academic libraries has reemerged as an area of critical interest in both academic library and archives communities. Librarians and archivists have long worked to counter the diminishment of their labor within an academy that centers the concerns of disciplinary faculty who may, in turn, see knowledge workers as a footnote to the scholarly enterprise. Recent years have seen a renewed attention to the social and economic conditions of our work, as researchers turned to topics such as affective labor in libraries and archives, attitudes toward labor unions, and information work under capitalism (Sloniowski 2016; Mills and McCullough 2018; …

The Mere Mention Of Asians In Affirmative Action, Jennifer Lee, Van C. Tran

Publications and Research

Presumed competent, U.S. Asians evince exceptional educational outcomes but lack the cultural pedigree of elite whites that safeguard them from bias in the labor market. In spite of their nonwhite minority status, Asians also lack the legacy of disadvantage of blacks that make them eligible beneficiaries of affirmative action. Their labor market disadvantage coupled with their exclusion from affirmative action programs place Asians in a unique bind: do they support policies that give preferences to blacks but exclude them? Given their self- and group interests, this bind should make Asians unlikely to do so. We assess whether this is the …

Cost Stickiness And Supply Chain Bargaining Power, Binghao (Jimmy) Zhao

Dissertations, Theses, and Capstone Projects

Given the essential role of supply chains in the economy, furthering our understanding of the interactions between trade partners is important. In this paper, I study the relation between cost stickiness and bargaining power over supply chain partners. I document evidence consistent with the argument that firms wield supply chain bargaining power to avoid cost stickiness by shifting high adjustment costs onto their trade partners. In particular, I show that the level of SG&A and COGS stickiness is negatively associated with firms’ bargaining power over their suppliers and customers. My results are robust to using industry competition as an alternative …

Place-Making By Black And Latinx Students In Predominantly White Institutions: Participatory Design And Meaning Making Through A Social Enterprise, Joshua P.H. Livingston

Dissertations, Theses, and Capstone Projects

Black and Latinx male retention in post-secondary institutions, particularly predominantly white institutions (PWI), remains a critical social problem. Even though many PWIs set up structures to welcome and support Black and Latinx males, those structures are defined and created through dominant cultural norms. They have been challenged to mitigate the individualized facets of disengagement. A social innovation, proof of concept model was conceptualized, designed, and developed alongside Black and Latinx males in college. Social innovation is defined as a new way of approaching long standing and complex problems. Proof of concept (PoC) helps to validate that processes and designs are …

The Superstitious Heuristic In Strategic Decision-Making, Jing Liu

Dissertations, Theses, and Capstone Projects

This dissertation focuses on an important but largely ignored phenomenon in the strategic decision literature which I refer to as the use of superstitious heuristics in strategic decision-making. I define the superstitious heuristic as a decision shortcut based on one’s beliefs in the existence of forces or essences that transcend the boundary between the mental/symbolic and physical/material realities in a way that is unsupported by contemporary science. The use ofsuperstitious heuristics in strategic decision-making is prevalent in major economies and influences firms’ strategic behaviors and performance. In this dissertation, I first explored the concept of the superstitious heuristic and …

The Impact Of Local Broadband Coverage On U.S. Firms’ Information Environment, Zhiyuan Tu

Dissertations, Theses, and Capstone Projects

This study investigates the impact of local broadband coverage on the information environment of firms located in the United States. I hypothesize that more intensive local broadband coverage improves the overall quality of a firm’s information environment by allowing more locally generated firm-specific news to be more broadly disseminated via the Internet. I use the Federal Communication Commission (FCC)’s form 477 data to measure the intensity of local broadband coverage. I find that more intensive local broadband coverage near a firm is associated with a firm having smaller earnings surprises, and lower abnormal information asymmetry around quarterly earnings announcements. These …

Essays On New Keynesian Term Premium Model With Financial Risks, Weiguo Fu

Dissertations, Theses, and Capstone Projects

This dissertation studies the modeling of U.S. Treasury (UST) yield curve term premia under the New Keynesian (NK) framework. Loosely speaking, term premium is the difference between a government bond’s yield for a specific tenor and the average of the expected short rates up to that tenor. The dissertation is divided into three chapters. The first chapter proposes a New Keynesianism-based macro-finance model estimated by a one-step full information maximum likelihood (FIML) method. The second chapter shows that the one-step FIML method may produce estimation biases, which result in biased expected short rates and term premia. The chapter then presents …

New Factor Structure Models And Idiosyncratic Volatility, Ossama Elhadary

Dissertations, Theses, and Capstone Projects

In this dissertation, I propose new factor structures that are based on the Fama-French style factors but include additional locations like the industry groups and the exchanges where the stocks are traded. I show that the stock returns are clustered around the industry groups and the exchanges. Idiosyncratic volatility calculated using the new factor structure models tend to be smaller than those calculated using the traditional Fama-French model. By sorting portfolios using the idiosyncratic volatility computed using the new factor models, a trader can gain larger profits compared to sorting the portfolio using the traditionally calculated idiosyncratic volatility.

Runaway: A History Of Postwar New York In Four Factories, Andy Battle

Dissertations, Theses, and Capstone Projects

At midcentury, New York City was among the preeminent manufacturing centers in the United States. Within a generation, this manufacturing economy suffered an extraordinary collapse. Beginning in the 1950s, workers and their unions began to use the term “runaway” to describe factories that pulled up stakes in New York and set them back down in other climes. This dissertation explores the deindustrialization of New York City through case studies of “runaway” plants, or factories that left New York for the American South or abroad between the years 1945 and 1975.

In general, the manufacturers that remained in New York at …

Externalities Of Cds Trading: The Effect On Industry Peer Firms’ Cost Of Debt, Sunqian Ren

Dissertations, Theses, and Capstone Projects

This paper documents externalities associated with the introduction of credit default swaps (CDS) in the corporate bond market. I find that firms without traded CDS contracts (non-CDS firms) experience lower cost of debt when there are more peer firms with traded CDS contracts (CDS firms). This effect is stronger when non-CDS firms are more closely related to a CDS-firm and when the outstanding CDS contracts are more liquid. My findings are consistent with the view that CDS trading provides hedging opportunities and information for bond investors of non-CDS firms. This study provides evidence that CDS trading on peer firms has …

The Art Of The Rebrand: Utilizing Strategic Communications To Obtain Employee Buy-In During A Rebrand, Samantha Azizo

Student Theses and Dissertations

The purpose of this study is to identify how organizations can effectively communicate with employees during a rebrand in order to obtain their acceptance of the changes, otherwise known as employee buy-in. Prior research has found that employee acceptance of a rebrand is a contributing factor towards a successful rebrand; however, prior research fails to determine how the rebrand can be best communicated to employees to obtain their buy-in. The research performed for the study took place in two parts. First, 142 online surveys probing employee and consumer perception about rebranding were performed. Secondly, three semi-structured interviews with professionals who …

Zero Textbook Cost Syllabus For Fin 4093 (Corporate Credit Risk), Michele Costello

Open Educational Resources

The course will provide students with an overview of key concepts in corporate credit risk through the lens of a commercial banking risk analyst. Students will be assigned a company to follow throughout the semester and will be required to use the tools of the course to build their own credit rating analysis in a term paper due at the end of the semester. Topics including country risk, industry risk, market risk, business risk (financial and management), and structure risk will be explored through lectures, industry publications, and access to industry analysis and tools. Upon completion of this course, students …

Business Ethics: Perspectives On The Global Supply Chain, Andrea R. Irias

Open Educational Resources

This assignment was inspired by a group discussion by faculty who teach the First Year Seminar in Business (BTF101) during the 2018-19 Rebooting the FYS Seminar. BTF101 is a two-credit course that meets for a total of 3 hours. We were tasked with ways to improve course assignments aimed at strengthening students’ Global Learning Competency and Digital Communication Ability. The topic of sweatshops abroad is a proven way to introduce a Global Learning assignment with a business related topic. In order to deepen the students’ learning on the subject, the assignment tasks students with taking on the role of …

Modular Interconnected Processes, Fluid Partnering, And Innovation Speed: A Loosely Coupled Systems Perspective On B2b Service Supply Chain Management, Chandan Acharya, Divesh Ojha, Pankaj C. Patel, Rahul Gokhale

Publications and Research

In this paper, we examine whether and how loosely coupled systems in service supply chains influence the speed of innovation in service organizations. Drawing upon the nomological network of loosely coupled systems, we propose a way for supply chains in the business to business (B2B) market context to be conceptualized as loosely coupled systems and explain how the dialectical elements of modularity at the interface of standard process and content interfaces (SPCI) and structured data connectivity (SDC) enable the sharing of high-quality information through fluid partnership in service supply chains to improve innovation speed. Results that are based on a …

How Do Anticipated And Self Regulations And Information Sourcing Openness Drive Firms To Implement Eco-Innovation? Evidence From Korean Manufacturing Firms, Cheon Yu, Junghoon Park, Yun Seop Hwang

Publications and Research

Building upon institutional theory and the concept of openness to external sources in terms of breadth and depth, this study investigates the following three understudied drivers of eco-innovation in terms of external and internal factors: Anticipated regulation and self-regulation as external drivers, and information sourcing openness comprised of breadth and importance as internal drivers. Toward this end, this study employs a sample of 1824 Korean manufacturing firms collected from the Korean Innovation Survey 2010, which is compatible with the Oslo Manual and the Eurostat Community Innovation Survey (CIS). The current research adopts a multivariate probit model for the nine binary …