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Bpm Maturity And Digital Leadership: An Exploratory Study, Joyce Van Ee, Ibtissam El Attoti, Pascal Ravesteyn, Benny M.E. De Waal
Bpm Maturity And Digital Leadership: An Exploratory Study, Joyce Van Ee, Ibtissam El Attoti, Pascal Ravesteyn, Benny M.E. De Waal
Communications of the IIMA
When organizations start to digitize, this often means that processes will be changed. The management paradigm that is centered on the continues review and improvement of organizational processes is Business Process Management (BPM). To digitize processes, an organization should have the right competences to deal with both technological and process changes. However, currently, it is not known which competences are needed by leaders to guide an organization with digital process transformation initiatives. Hence, this paper consists of an explorative study based on interviews with five experts to find out if and how the competences related to digital leadership can guide …