Business Commons^™

December 2006, Inland Empire Business Journal

Inland Empire Business Journal

Detroit's Pizza Mogul Looks Toward Barstow

Illegal Immigration and Crime

Stopping the Revolving Door: How to Hire and Retain Top

Talent

Charting Your Course to Success

Apartment Quarterly Update

Corporate Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Commentary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . …

November 2006, Inland Empire Business Journal

Inland Empire Business Journal

Renegotiating With Integrity

The Big Boomer Exodus: How to Respond to the Loss of

Experienced Talent

Advertising: Keeping With the Times: The Ne''· High-Tech

Face of Advertising

Office Research Quarterly Update for Riverside-San

Bernardino Metro Area

Seniors.Housing Research Report:

People in Profile

Close-Up

Commentary

Investments & Finance

Executive Notes

The Lists:

Largest Credit Unions

Commercial Real Estate Brokers

Fastest Growing Companies

Commercial Building Developers

Mortgage Lenders

Managing

Calendar

Real Estate Notes

Advertising ....... .

Manager's BooJ...shelf

Restaurant Review

County of San Bernardino

County of Riverside

Executive Time Out.

October 2006, Inland Empire Business Journal

Inland Empire Business Journal

Booming Job Market Predicted

Corporate Profile - ESRI

Expect Chaos

Planning on Tax Deductions for Charity? Rules Changed in

August 2006

Under the Influence: Five key Behaviors for Sale Breakthroughs

Close-Up... .. . ............................... 6

Commentary. . .................... . 7

Corporate Profile ............................. 8

Investments & Finance ........................... 9

The Lists:

Long Distance Companies Serving the Inland Empire. 10

Interconnect/Telecommunications Firms ........... 25

Copiers, Fax and Business Equipment. . . . . . . . . . 27

Internet Service Providers Serving the Inland Empire .. 35

Editorial Schedule .............................. 15

Opinion ...... . 16

Managing ..................................... 17

Calendar ..................................... …

September 2006, Inland Empire Business Journal

Inland Empire Business Journal

Skills Shortage Paying Off

Close-up: Ira Jackson.

A Short 0verview of Low Desert Communities

''You're Hired!" Eight Ways to Ensure You're Saying These

Two Critical Little Words to the Right People

The 10 Commandments of negotiations

Legislative Outlook

Close-up

Investments & Finance

The Lists:

Banks 111 the Inland Empire

Substance Abuse Programs

Golf Courses in the Inland Empire

Inland Empire's Largest Hotels

Computers technology

Editorial

Calendar

Managing

Real Estate notes

Sales

Manager\ Bookshelf

Restaurant Review

Count) of San Bernardino

Count) of Riverside

Executive Time Out

August 2006, Inland Empire Business Journal

Inland Empire Business Journal

News from the Small Manufacturers Assoc. of CA.

Can We Call a Truce'? Ten Tips for Negotiating Workplace

The Good Old Stardust Will Resurrect as the Echelon Place

Selling Is Everyone's Business---Including Yours

Conquering Depression in the Workplace: How It Affects

Morale, Productivity and Effectiveness

Close-up..... . .. . ............................. 6

Real Estate notes. . . . . . . . . . . . ................... 7

Investments & Finance ............... .. ........... 9

The Lists:

Top Health Care Med1cal Clln1cs/

Groups m the Inland Emp1re. . . ... ..... . .. . . . .. I 0

Inland Empire\ …

July 2006, Inland Empire Business Journal

Inland Empire Business Journal

Stem Cell Research

Close-Up

Corporate Profile

Investments & Finance

Commentary: Another Primary Bites the Dust

What is a Credit Union? Credit Union vs. Banks

Managing : Lead Your Team to Victory: The Do’s and Dont’s of Effective Group Influence

Real Estate Notes

Inland Empire People

Manager’s Bookshelf

Executive Notes

“Sorry, Whats Your Name Again?” six Steps to Relieve the Most Common Memory Worry

Coalition for California Jobs

Restaurant Review

Executive Time Out

June 2006, Inland Empire Business Journal

Inland Empire Business Journal

How to P.L.A.N. for Disaster

I Sing the Bluetooth Electric

Four Steps to Managing Anyone: Motivation and

Communication to Get the Job Done

Are You a Sales Advisor or an Order-Taker?

Use Your Influence: nine Tips to Combat Tough Boss

Syndrome

Close-up..... . .. . ............................. 6

Real Estate notes. . . . . . . . . . . . ................... 7

Investments & Finance ............... .. ........... 9

The Lists:

Top Health Care Med1cal Clln1cs/

Groups m the Inland Emp1re. . . ... ..... . .. . . . .. I 0

Inland Empire\ Largest Employers ......... . …

May 2006, Inland Empire Business Journal

Inland Empire Business Journal

America's #I R\' Dealer

U.S. Senate to Vote on Most Important SmallBusiness

Bill in 25 Years

Influx of Relocating Companies Keeps Inland

Empire Office Market Tight

Congratulations! You're Fired!

Close-Up

Real Estate Notes

Corporate Profile

Investments and Finance

Commentary

Dental Plans

Law Firms

Employment Agencies

Managers BookSelf

Sales

Restaurant Review

Managing

County of San Bernardino

County of Riverside

Executive Notes

Executive Time Out

April 2006, Inland Empire Business Journal

Inland Empire Business Journal

Corporate Profile: Don Galleano---A Man Outstanding in His Field

Wal-Marting California Small Business another Way

Recover from Motivational Bankruptcy: 6 Tips for

Motivating Your Sales Staff and Professional

''The World Is Flat: A Brief History of the twenty-first

Century"

Close-Up

Corporate Profile

Real Estate Notes

Investments & Finance

Commentary/Opinions

Sales

Inland Empire People

Managing

Computer Technology

Manager's Bookshelf

Restaurant Review

New Business Lists:

County of San Bernardino

County of Riverside

Executive Time Out

March 2006, Inland Empire Business Journal

Inland Empire Business Journal

Costco on Drugs Gets Good Grades

Close Up

Corporate Profile

Investment & Finance

Commentary

An Innkeeper and His City

Common Misconceptions Small Business Have About Providing Health Insurance

HMO’s and PPOs Serving the Inland Empire

Resource Directory

Financial

Executive Notes

Managing

Computers/Technology

Commerce Report

Residential Real Estate Brokers Serving the Inland Empire

Real Estate Notes

Manager’s Bookshelf

Restaurant Review

New Business Lists: County of San Bernardino

New Business Lists: County of Riverside

Inland Empire People

Tuskegee Airmen Archive

Executive Time Out

February 2006, Inland Empire Business Journal

Inland Empire Business Journal

Do Come Here----But Come Here Legally

Housing will Be Beginning a Decline

Ten New Year's Shmooze-solutions for Business

Leaders

The Inland Empire---Hong Kong Connection

Sifting Through Your Own Credit dirt

January 2006, Inland Empire Business Journal

Inland Empire Business Journal

No Recession Any Time Soon, But Troubles

Ahead, Nonetheless

The CEO ofCVB Explains It All

What are the biggest sales presentation mistakes professionals

make and how can you avoid them?

The Coachella Valley Housing Coalition (CVHC) has received

S 1.46 million

LearnWhat Credit Stalkers Know About You

Close-Up ......... . .................................. 6

Corporate Profile ...................... . .......... 7

Investments & Finance ................ . ................. 9

Commentary. . . . . . . . . . . . . . . . . . ......................... I 0

Marketing .............. . .... 12

Executive Time Out. ............ . .... 23

Managing .......... …

Guidelines To Managing Product Liability Risk For Silica-Containing Building Products, Ricky Lee Chan

Theses Digitization Project

The purpose of this project is to develop a set of guidelines for managing product liability risk associated with building products that contain Crystalline silica.

Guidelines To Managing Product Liability Risk For Silica-Containing Building Products, Ricky Lee Chan

Theses Digitization Project

The purpose of this project is to develop a set of guidelines for managing product liability risk associated with building products that contain Crystalline silica.

Strategic Business Model For Digital Home Market, Toshiyuki Iwase

Theses Digitization Project

The project proposes a strategic business model for the digital home market in the United States that includes the automobile environment. It uses Sony, a leading entertainment company and producer of consumer electronics, as an example. The project includes analyses of the overall digital home industry, the automobile electronics market, and Sony's digital home business model. The study also includes a market survey conducted with a sample of students from California State University, San Bernardino (CSUSB) and two interviews with professionals in the digital home industry.

Consumer Concerns Towards Privacy: An Empirical Study, Maria Nicolaou

Theses Digitization Project

The purpose of the study was to determine consumer attitudes toward privacy and the influence of demographic factors on these attitudes. The study also sought to determine the willingness of participants to disclose selected individual information items and determine the awareness and acceptance level of technological innovations such as radio frequency identifiers (RFID) as they relate to privacy. A quantitative instrument was developed and a convenience sample of university students (N=203) was tested. Results showed that educational background played a role in the way participants perceived the applications of RFID.

Nutrition On Wheels Business Plan: A Strategic Analysis, Seena Gill Kakar

Theses Digitization Project

Describes the business plan for an entrepreneurial venture called Nutrition on Wheels, which will be the first locally owned and operated gourmet diet food delivery service in the Coachella Valley of California. The service will provide customized meals to fit the specific dietary needs of its customers. Covers the essential components of the business plan for Nutrition on Wheels including industry analysis, market potential, marketing plans, organization and operational plans, strategic management and a financial plan.

An Artificial Intelligence Approach To International Market Screening Dss, Kelly E. Fish

Journal of International Technology and Information Management

This paper applies artificial intelligence (AI) computing, Kohonan Self-Organizing Maps (SOMs), to the problem of international market selection (IMS). Broadly speaking, IMS can be summarized to consist of three stages a) screening stage, b) identification stage and, c) selection stage. The screening stage often employs some type of grouping technique so that firms can begin to view the potential markets in terms of similarities and differences over variables of interest. The underlying purpose is to screen out or eliminate markets that do not meet certain criteria established by the firm. Statistical techniques such as cluster analysis, discriminant analysis or factor …

Grey Situation Decision-Making Algorithm To Optimize Silicon Wafer Slicing, Che-Wei Chang, William Yu Chung Wang

Journal of International Technology and Information Management

The slicing of Silicon wafer is a complex manufacturing process in producing the raw materials for electronic chips and requires the efforts to effectively monitor the stability in production line and ensure the quality for the products composed of different shapes and materials. Human decision failure and other analytical errors are the most common source of management problems in such manufacturing stage. This paper presents a case regarding the silicon wafer manufacturing to examine the response to quality errors. The study has adopted the approach of grey situation decision-making algorithm for problem detection that suggests a technique to attain the …

Using System Dynamics Approach To Construct A Performance Measurement Model For Pharmacy Supply Chain Management, Jiinpo Wu, Charlie C. Chen, Ray Tsai

Journal of International Technology and Information Management

A credible performance measurement system is imperative to evaluate SCM systems effectiveness. However, commonly accepted measurements for evaluating pharmacy supply chain management (SCM) are yet to be developed. This study models the dynamic behavior of pharmacy supply chains to include managerial policies and performance measuring systems based on a well-established theoretical framework. The system dynamics methodology is adopted to simulate three scenarios: (1) demand forecasting policy, (2) market need, and (3) manufacturing errors. Simulation results lead to important policy implications of pharmacy SCM.

Do Information Privacy Concerns Affect Students’ Feeling Of Alienation?, Joseph S. Mollick, John Michael Pearson

Journal of International Technology and Information Management

Organizations such as universities collect and use personal data about customers such as students. How do students feel about their university’s practices related to the collection and use of personal data? Using data collected via a survey of 187 students at a large U.S. university, we investigate the effects of these two privacy concerns on students’ feeling of alienation. Implications of the results are discussed in light of ethics, strategy, design, control and administration of personal information management systems.

An Empirically Derived Taxonomy Of Information Systems Integration, Thawatchai Jitpaiboon, T.S. Ragu-Nathan, Mark A. Vonderembse

Journal of International Technology and Information Management

Information systems integration (ISI) represents the degree of cooperation in information system practices between business functions within a firm and between a firm and its trading partners. Although the establishment of information systems integration objective has been reported as one of the key concerns of top management because ISI enhances the firms’ competitiveness and growth, the classification of the information system practices and its managerial implications are still vaguely developed. The two objectives of this paper are: (1) to develop a taxonomy of information systems integration (ISI) called ISI-Matrix, and (2) to report managerial implications for matching each information system …

The Role Of Convergence In Information Systems And Business Planning, Sharath Sasidharan, Jiming Wu, Dennis Pearce, Grover S. Kearns, Albert L. Lederer

Journal of International Technology and Information Management

A key challenge to top management is the alignment of IS and business plans for the purpose of producing an IT-based competitive advantage. This study uses a well known communication theory to provide new insight into the impact of CEO and CIO planning participation on IS and business alignment via the convergence of views between the CEO and CIO regarding the current and future strategic impact of IT on the firm’s success. One hundred and nine matched pairs of questionnaire responses from CIOs and CEOs were collected using a postal survey. Results indicated that CIO participation in business planning predicted …

A Comprehensive Study On The Differences In Erp Implementation Between Manufacturing And Service Industry, Farshad Salimi, Ben Dankbaar, Reggie Davidrajuh

Journal of International Technology and Information Management

In the first part, this paper presents a review of current literatures on key critical success factors (KCSFs) and their inevitable relative links with ERP benefits, project (strategic) goals and objectives in ERP implementation; this literature review searches for the available KCSFs in two sectors: manufacturing and service industry. The second part of paper looks into the available literature on differences in manufacturing and service industry. From these differences we deduct that there are differences in ERP implementation between manufacturing and services.

Regional Economic Development Issues Within The Information And Communications Technology (Ict) Industry, James M. Henson

Journal of International Technology and Information Management

This exploratory research was initiated to develop a computer-based interview tool that would help determine the factors that companies in the information and communications technology (ICT) industry consider a problem in regards to the economic environment within a local study region. Topics included the labor market and community issues, including costs of doing business and quality-of-life questions. A computer-based process was employed in telephone interviews to solicit and record responses from executives in ICT-related companies for the 197 cases that are included in this study. Descriptive data are presented along with a first-order and a second-order factor analysis.

Sellers In Online Auction Markets: Introducing A Feedback-Based Classification, Radha Appan, Zhangxi Lin

Journal of International Technology and Information Management

Trading in the online consumer-to-consumer (C2C) auction market necessitates buyers and sellers to engage in transactions with anonymous counterparts. The sequence of paying first and then taking delivery introduces a great amount of risk for potential buyers. In order to assist buyers in dealing with this risk, online auction markets (OAMs) are employing reputation-scoring systems and traders can be classified in terms of their online reputation scores. A review of the literature suggests a conspicuous absence of the study on any standard classification of sellers in OAMs. Lack of such a classification hinders systematic research and theory development. Therefore, a …

Business Case Analysis: Learning To Think Like A Physician, Zeda Glass Amaya

Theses Digitization Project

The project introduces and subsequently proposes a novel framework, based on the medical model of diagnosis, to facilitate business students' preparation of case analysis. The project also shows students how to apply the framework in a sample case study.

Cultural Impact On Customer Perception Of Service Quality In The Hotel Industry: A Comparative Study Of Eastern And Western Respondents, Jing Fen Chiang

Theses Digitization Project

The purpose of the study was to investigate cultural aspects that influence customer perception of service quality in the hotel industry, specifically those that influence Eastern and Western respondents. A questionnaire was developed to assess cultural differences on perceptions, which included a modified version of the SERVQUAL scales, an instrument used to measure service quality. The convenience sample consisted of students enrolled in the MBA program at a Western university (N=152; Eastern=57.9%, Western=34.9%, Other=7.2%). Findings indicated that there were no significant differences between Eastern and Western cultures in perceptions of service quality. A sample questionnaire is included.

Performance Measures: Traditional Versus New Models, Hasan Zafer Yuksel

Theses Digitization Project

The thesis analyzed the performance of 5,987 mutual funds using a database called Steele Mutual Fund Experts and compared the predicting ability of various measures of performance. The measures discussed in the thesis are Treynor Ratio, Sharpe Ratio, Jensen's Alpha, Graham-Harvey-1 (GH-1), and Graham-Harvey-2 (GH-2). The performance measures are mostly used by professional money managers and scholars for literary purposes.

Golfer Celebrity Endorsements On Consumers' Attitude Toward The Advertisement And The Brand, Onvadee Tunsarawiput

Theses Digitization Project

Many companies choose to use celebrities as endorsers for their advertising campaigns. The two most common types are athletes and entertainers. The purpose of this thesis is to gain a better understanding of how celebrities, especially professional golfers, are used as endorsers in advertising.