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Full-Text Articles in Business

The Implementation Of Eportfolios As A High Impact Practice In The Real Estate Practice Class, Yu Liu May 2020

The Implementation Of Eportfolios As A High Impact Practice In The Real Estate Practice Class, Yu Liu

Q2S Enhancing Pedagogy

I would like to implement the ePortfolio to my Fin 481 Real Estate Practice course. Real Estate Practice course introduces students to a broad spectrum of practical issues and activities in real estate markets. It provides the opportunity for the students to get an in-depth understanding of the real estate business. Subjects include Understand Real Estate Market; Math for Real Estate; Buying Real Estate, Mortgage, Escrow, Title Company, Inspection, Home Insurance Company; Selling Real Estate, Repairing, Brokerage, Staging; Comparative Market Analysis; Brokerage and Marketing Strategies; Investing in Real Estate Market, Debt Utilization; Flipping and Wholesaling; Construction Fundamentals; Legal Protection and …


Q2s Enhanced Pedagogy: Developing Critical Listening Skills In Business School Students To Enhance On-The-Job Performance, Matthew Habich May 2020

Q2s Enhanced Pedagogy: Developing Critical Listening Skills In Business School Students To Enhance On-The-Job Performance, Matthew Habich

Q2S Enhancing Pedagogy

A common complaint heard from many business managers and executives is that while recent business school graduates are relatively well-equipped for the technical aspects of their jobs, they often lack critical communication-related skills, thus limiting their organizational effectiveness. This article describes feedback received from a group of Southern California business executives indicating that "active listening" is one of the most important of these communication skills - and one often lacking in recent business school graduates - and offers one classroom exercise that can be used to help students practice this critical communication skill.


Unintentional Bias In Management Based On Perception, Liliana Monteil-Doucette, Liliana Monteil-Doucette Apr 2020

Unintentional Bias In Management Based On Perception, Liliana Monteil-Doucette, Liliana Monteil-Doucette

University Diversity Committee records

Students in the College of Business are taught to be effective managers, by challenging coursework. Yet part of being a strong leader is being aware of intentional or unintentional biases based on stereotypes.

  1. The goal of this project was to raise student awareness that negative perception of groups of individuals within an organization affects that group’s ability to succeed, and also impacts businesses negatively. By writing a business proposal to address a diversity, equity or inclusion issue at a business, students demonstrated that they understood the effects of negative unconscious perception. The proposal was intended to enlighten students and help …


Q2s Enhancing Pedagogy: Acue Module Reflections, Sharon Pierce Apr 2020

Q2s Enhancing Pedagogy: Acue Module Reflections, Sharon Pierce

Q2S Enhancing Pedagogy

The Teaching Resource Center (TRC) collaborated with Association of Colleges and University Educators (ACUE) to deliver a course in effective teaching practices at California State University, San Bernardino (CSUSB). The course provided a framework that covered five units that included designing an effective course and class and establishing a productive learning environment. The is a collection of ACUE implementation and reflection assignments.

2A: Leading the First Day of Class

2C: Connecting with Your Students

1E – Planning and Effective Class Session


Conducting Meetings, Writing Agendas, Drafting Minutes, Liliana Monteil-Doucette Feb 2020

Conducting Meetings, Writing Agendas, Drafting Minutes, Liliana Monteil-Doucette

Q2S Enhancing Pedagogy

This is a two-day assignment which encourages students to consider a situation at work where employees are not following proper telephone answering etiquette. The situation could cause the business to lose customers. Therefore, students are instructed to research proper phone etiquette, then prepare an agenda to address the issues and provide guidelines on the correct way to answer phones.

On day two, students will hold a meeting discussing the points on their agenda, take notes, then write the minutes of the meeting.

The assignment walks them through the full process of problem solving, communicating with employees, and producing proper business …


Student Opinion On Faculty Diversity, Krystal Rawls Jan 2020

Student Opinion On Faculty Diversity, Krystal Rawls

University Diversity Committee records

This project was designed to investigate student opinions on the importance of faculty diversity. Results from the faculty investigation indicated that 27% of the respondents were not ‘did not know’ if faculty diversity initiatives would benefit student outcomes (Rawls, 2020). In analyzing stakeholder power and influence, the natural next step was to identify student thoughts on the subject.

A preliminary 16-item survey was distributed to undergraduate students in an Organizational Behavior and Management Theory course group. Three sections of this course with approximately 75 students enrolled were asked to take the survey and offer feedback on the items in development …


Project Based Learning For Administrative Law, Ann M. Johnson Jan 2019

Project Based Learning For Administrative Law, Ann M. Johnson

Q2S Enhancing Pedagogy

This problem includes a case study of an incident (or crisis) that occurred and a regulation that was created by an administrative agency as a response. Students identify an agency and regulation and analyze agency action based on legal and media research.


Equal Employment Team Project, Jing Zhang Jan 2019

Equal Employment Team Project, Jing Zhang

Q2S Enhancing Pedagogy

Equal employment opportunity (EEO) is a key chapter in any human resources management books. Unequal employment treatment is prevalent. In 2018, the Equal Employment Opportunity Commission received 554,000 calls and emails concerning potential discrimination claims. Since most students do not have unequal employment experience, it is critical to find some ways to allow students to see how others suffered from unequal employment treatment and think about how to avoid such behaviors. The team project encourages students to find EEO related cases and discuss the implications to the business in a presentation.


Project Based Learning Syllabus - Csusb Art Department Brand Identity Re-Design, Andrew Oakes Jan 2018

Project Based Learning Syllabus - Csusb Art Department Brand Identity Re-Design, Andrew Oakes

Q2S Enhancing Pedagogy

In this course and over the entire quarter you will be involved in a group project, which explores and aims to solve a real design and communication problem. As times have changed and the face of art and design has changed so has our perception of what art and design are, as well (and most importantly to you, “where do I fit in, and what skill sets will I need to be successful in this new creative workforce?) Three new studies show that the skills wanted by employers in the design related fields involve not only the hard skills like …


November 2014, Inland Empire Business Journal Nov 2014

November 2014, Inland Empire Business Journal

Inland Empire Business Journal

The 3 Major Sins of Sales Management It’s a

simple fact of business: Without sales, no one else

downstream can do their jobs. To ensure continued

growth, Jack Daly says the people at the top must

avoid the following 3 major sins of sales

management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

How Do Trustworthy Leaders Behave? Roderick

Kramer has found that 8 out of 10 report being

burned at least once because they trusted too …


October 2014, Inland Empire Business Journal Oct 2014

October 2014, Inland Empire Business Journal

Inland Empire Business Journal

New Data Shows Riverside-San

Bernardino-Ontario is a Leading

Metropolitan Area for Exports The

U.S. Department of Commerce’s International

Trade Administration announced new export

data that shows merchandise exports from

the Riverside-San Bernardino-Ontario

Metropolitan area totaled a record $9.6 billion,

an increase of 20 percent or $1.6 billion from

2012 to 2013. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Why It’s Important for Business Owners to

Get Out of the Office and Participate in

Conversations Gabie Boko …


September 2014, Inland Empire Business Journal Sep 2014

September 2014, Inland Empire Business Journal

Inland Empire Business Journal

Checking Account Transparency Report: How Easily Can Consumers Shop for a Checking Account Online?

There are more than 100 million

checking accounts in the U.S. and close to nine out of

10 households have an existing account. Having

access to and understanding the costs associated

with checking accounts is essential for consumers. . . . . 3

You Can Negotiate Anything: 13 Negotiating Techniques Taught at the Wharton School of Business

Everything is open for negotiation—

even prices, schedules, and product offerings that

seem carved in stone. No one has to just accept

what’s offered…..but first you must hone your …


July 2014, Inland Empire Business Journal Jul 2014

July 2014, Inland Empire Business Journal

Inland Empire Business Journal

Does the Economic Big Picture Drive Your

Decisions? Three “Context Clues” Leaders Should

Never Ignore How can your company’s leaders

make better decisions where challenges are concerned?

Some of those decisions have short-term consequences

while others will affect the business for much longer.

Ron Scherer and Joel Naroff points out three clues

leaders should never ignore. . . . . . . . . . . . . . . . . . . . . 7

Talk Your Way to the Top: Why Old-School

Communication Skills are the Competitive Edge

New Grads Need Geoffrey Tumlin advises new

grads not …


June 2014, Inland Empire Business Journal Jun 2014

June 2014, Inland Empire Business Journal

Inland Empire Business Journal

Michael Spence: China’s Rising Middle Michael

Spence explains how a slowing Chinese economy

could be good for China—and for the rest of us. . . . . . 3

Are Your Employees Sabotaging Your Company’s

Accountability? Ten Bottom-Line-Busting Behaviors

to Watch Out For Authors Julie Miller and Brian

Bedford share 10 employee “types” whose attitudes

and actions are sabotaging your company’s

accountability, costing you money, and sending

customers running for the hills. . . . . . . . . . . . . . . . . . 6

13 of the Biggest Mistakes Entrepreneurs Make

(That May Not …


May 2014, Inland Empire Business Journal May 2014

May 2014, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Is Employee Cynicism Killing Your Culture?

Strategic Ways to Re-Configure It Around Trust

Rich Karlgaard says employee cynicism is a red flag

signaling a serious dearth of trust—and explains

what you can do to fix it. . . . . . . . . . . . . . . . . . . . . . . 11

3 Lessons on Retirement Planning From 2 Classic

Cars An old story from car aficionado David

Rosell holds valuable lessons on retirement planning. . 26

Exit Planning: The Necessary Beast—

Due Diligence No experienced buyer purchases

a company …


April 2014, Inland Empire Business Journal Apr 2014

April 2014, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Protecting Your “A” Factor: 16 Accountability

Killers to Avoid Most of us are guilty of small

behaviors that crack our accountability façade and

hurt us, both personally and professionally, far more

than we realize. Julie Miller and Brian Bedford

examines what can happen when businesses, teams,

families, and individuals shirk accountability. . . . . . . . 3

Five Ways to Use Your Brain to Build a Better

Business Michael Vaughan shows us why business

owners and managers should use their brains to

understand what employees need psychologically

in order to excel and perform, and gives …


March 2014, Inland Empire Business Journal Mar 2014

March 2014, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

The Way You Do Anything Is the Way You Do

Everything (and Nine More “Tough Love” Truths

for Business Owners) Suzanne Evans says that you,

and you alone, are the source of your success or failure.

She gives us 10 inconvenient but ironclad truths that

all business owners should take to heart. . . . . . . . . . . . 9

Will Your Social Security Check Be in the Mail

Come 2015? Economist Allen W. Smith says there is

no trust fund, and a number of elected officials,

including former President George W. Bush, …


January 2014, Inland Empire Business Journal Jan 2014

January 2014, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Four Critical Actions Leaders Can Take Now

to Build a Culture of Accountability in 2014 Julie

Miller and Brian Bedford offers a proven process

for installing an accountability-based culture, a

platform for success in business and in everyday

life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Are You Penny-Pinching Yourself Out of Business?

Sean C. Castrina outlines five expenses a business

should never ever skimp on. …


December 2013, Inland Empire Business Journal Dec 2013

December 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

The Good Ol’ Boy Decline: 8 Tips to Help Women

Take Over the C-Suite Vickie Milazzo argues that

every coporation can benefit from a touch of estrogen

and the feminine qualities associated with it. The

almost constant changes to the way we communicate,

interact, innovate, and do business are setting up an

opportunity-filled future for women. . . . . . . . . . . . . . . 9

Knowledge ISN’T Power: How to Stop Gathering

Info, Weighing the Evidence, Chasing New Ideas….

and Just Execute Already! Moran and Lennington’s

new book, “The 12 Week …


October 2013, Inland Empire Business Journal Oct 2013

October 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

How to Address Rampant Employee

Disengagement? Recognized Human Equity

Gallup poll shows that most American workers

either hate their job or don't care one way

or the other about them. Trevor Wilson says

it's time to focus on individual's strengths

in the on-going search for the best talent. . . . . . . . . . . . . . . . . . . 6

Your Customers Are Smarter Than You and

Three Other Awkward …


September 2013, Inland Empire Business Journal Sep 2013

September 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Are You Creating a Culture of Exile? Five

Warning Signs Your Employees May Lack a Vital

Sense of Belonging Christine Comaford explains

why belonging is such a powerful human drive and

offers tips on what you can do to foster it. . . . . . . . . . 6

How to Handle Embezzlement in the Family

Business Embezzlement in a family business is

not as uncommon as many of us would like to think.

Many factors lead to embezzlement, including

chronic financial strain, a general sense of family

entitlement, lack of internal company controls, and …


August 2013, Inland Empire Business Journal Aug 2013

August 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

The Summertime Tune-up As the days grow

longer and warmer, small business owners might

want to be careful about taking it too easy during the

summer months. Bill McBean says that now is the

time to work smarter, not harder, and gives tips on

why you should do a summertime check-up on your

business. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

‘Jetson’-Age Tools Click With Big-Event Planners

Ann Windham shares …


July 2013, Inland Empire Business Journal Jul 2013

July 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Who Gets Dad’s Office? 5 Tips for Family

Business Succession Planning When it comes

to business succession planning, one thing is

certain: Most family business leaders don’t do

it, they don’t do it well, or they wait to do it until

it’s too late. As you plan your company’s future

leadership, keep the points in mind as outlined

by Lois Lang. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Lost Sales Leads: 4 Common …


June 2013, Inland Empire Business Journal Jun 2013

June 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

5 Habits of Successful Social Media Managers

In 2013, 62% of companies will increase

investment in social media and 38% will increase

investment in social management systems. Consider

five habits of successful social media managers and

adopt them as your own. . . . . . . . . . . . . . . . . . . . . . . 9

Three Keys to Successful Crisis Management

Why do some organizations come out of crisis

with enhanced reputations while others may not

even survive as a business? Lucien Canton outlines

three keys to successful …


May 2013, Inland Empire Business Journal May 2013

May 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

How to Spot Business Opportunity in

Tomorrow’s Economy To succeed, company

leaders must not only be able to innovate, they

must recognize opportunity and ensure they’re

posed to seize it. G. Michael Maddock gives

tips for getting there. . . . . . . . . . . . . . . . . . . . . . . . . . 9

Get More Done in 12 Weeks Than Most Do in

12 Months Brian Moran outlines the path to

accomplish the things you desire in life. The

barrier standing between you and the life …


April 2013, Inland Empire Business Journal Apr 2013

April 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Prepare for the Inevitable: The Four Cornerstones

of Career Insurance Dr. Marty Martin outlines the

four cornerstones of Career Insurance; the organizing

framework for putting together your own personal

Career Insurance plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Is Google+ Better for Business Than Facebook

or Twitter? Facebook continues to go through selfimposed

changes that are seeing mixed responses from

longtime users and now Google+ may be the new kid

when …


March 2013, Inland Empire Business Journal Mar 2013

March 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Would George and Honest Abe Make It in

Today’s Business World? Joseph Callaway believes

the answer is yes. He states that if they showed up in

2013 and truly lived up to their reputations, they

would find themselves in huge demand. . . . . . . . . . . . 7

Make Your Sales Team an Elite Sales Force

Creating an elite group of salespeople involves

much more than placing a help wanted ad on a job

board. It requires a specific hiring process that

attracts only the best of the best. . . . …


February 2013, Inland Empire Business Journal Feb 2013

February 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

How to Reject Bad Ideas….Without People

Rejecting You! Curt Wang tells us the key to

your success is to learn to reject or redirect bad

ideas in a thoughtful, positive and more collaborative

way. He gives us six tips to consider. . . . . . . . . . . . . . 9

Traditional Job Descriptions Don’t Attract Top

Talent A recent research study identified the 10

biggest mistakes companies make when hiring. The

study included over 130 companies ranging in size

from Fortune 500 to mid-size privately held

organizations. . . . . . …


Digital Device Lending In Libraries, Jonathan M. Smith Feb 2013

Digital Device Lending In Libraries, Jonathan M. Smith

Library Faculty Publications & Presentations

California State University, San Bernardino launched its’ first ever library laptop lending program in the fall of 2012. During research into policy creation and technical implementation questions of a more general nature emerged. Is the need for library provided laptops declining? Are library provided tablet computers such as iPads replacing laptops? Are libraries providing devices to access eBooks? This session will present two case studies at CSU, San Bernardino, and the preliminary results of a survey into digital device lending by libraries. The first case study reports on the newly launched laptop lending program. The second case study reports on …


January 2013, Inland Empire Business Journal Jan 2013

January 2013, Inland Empire Business Journal

Inland Empire Business Journal

News and Features

Consider Buying Your Office Space,

Expert Advises Small Business Owning your

workplace is a path toward long-term wealth—

one that doesn’t reply on constantly bringing in

new income, says Chris Hurn. Usually after

about three to six years of operation, companies

should look into property ownership. . . . . . . . . . . . . . 5

The End of China’s Economic Marvel The

UCLA Anderson Forecast concluded that a hard

landing for China would be very difficult to avoid. . . . 13

Top 10 Tips for Running a Great Meeting

In order …