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California State University, San Bernardino

Journal

2010

Commerce

Articles 1 - 3 of 3

Full-Text Articles in Business

Validity Of Delone And Mclean’S E-Commerce Model In B2c Student Loan Industry, Hyonsong Chong, Dewaynna Cates, Rupak Rauniar Jan 2010

Validity Of Delone And Mclean’S E-Commerce Model In B2c Student Loan Industry, Hyonsong Chong, Dewaynna Cates, Rupak Rauniar

Journal of International Technology and Information Management

This paper empirically investigates the popular theoretical model of DeLone & McLean (2004) to measure the perceived benefits of B2C e-commerce for individuals who acquire and manage their student loans online. This study is one of the earliest validation tests on DeLone & McLean’s e-commerce success framework in the context of B2C information system. The result indicated fairly good fit of the model to data, though several relationships in the model were insignificant. It also suggested that System Quality was the least influential among three exogenous constructs and User Satisfaction much more directly influenced Net Benefit than System Use.


Leadership Characteristics And Team Outcomes In The Development Of A Marketing Web Page, Garry L. White, Karen H. Smith Jan 2010

Leadership Characteristics And Team Outcomes In The Development Of A Marketing Web Page, Garry L. White, Karen H. Smith

Journal of International Technology and Information Management

Team structures are changing under the pressures of e-commerce and globalization. Today teams have to manage the challenges of working across functional boundaries, such as marketing and web development. In such an environment, research in the disciplines of management and psychology have found that shared leadership among team members may be superior to traditional leadership by a single team member, but this notion has not been tested in the contexts of marketing and web development. This paper presents the results of an empirical study showing that teams with shared leadership exhibited better performance and greater member satisfaction than teams with …


A Framework For Analyzing Business Model Innovation In Mobile Commerce, Chung-Shing Lee, Jonathan C. Ho Jan 2010

A Framework For Analyzing Business Model Innovation In Mobile Commerce, Chung-Shing Lee, Jonathan C. Ho

Journal of International Technology and Information Management

The paper develops and tests a framework for evaluating mobile commerce business models and strategies. To study business model innovation in mobile commerce, we analyze the cost, revenue, and growth components of the business model. In addition, we also investigate whether the implementation of the new business model successfully capitalized on the key disruptive attributes of mobile commerce. An analytical framework is developed to guide the empirical study of the two leading mobile commerce companies in Taiwan. The empirical research indicates that the mobile commerce industry in Taiwan has been able to capitalize on many but not all of the …