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California State University, San Bernardino
Journal of International Technology and Information Management
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Full-Text Articles in Business
Assessing Web Site Usability In Retail Electronic Commerce, Charles E. Downing, Chang Liu
Assessing Web Site Usability In Retail Electronic Commerce, Charles E. Downing, Chang Liu
Journal of International Technology and Information Management
In the increasingly competitive environment of electronic commerce, companies are paying careful attention to Web site design and function to attract and retain both traffic and customers. One key factor that has been shown to increase both is Web site usability. This paper presents and tests a Web site usability research framework derived from prior literature. Fourteen Fortune 500 retail Web sites are examined by 261 potential customers and rated on aspects of usability. Results show that Content and Ease of Use are not currently differentiating sites with regard to usability (these attributes are expected and required just to survive …
Electronic Health Records: Challenges And Opportunities, Jaymeen R. Shah, Mirza B. Murtaza, Emmanuel Opara
Electronic Health Records: Challenges And Opportunities, Jaymeen R. Shah, Mirza B. Murtaza, Emmanuel Opara
Journal of International Technology and Information Management
During the last three decades, healthcare expenditure in the U.S. has substantially increased. If this pace of increase is not controlled, it will lead to disastrous results for the healthcare system. An effective use of health information technology would not only improve the quality of healthcare but help reduce healthcare costs considerably. However, risks of privacy and security of patient electronic health records are great. It is recommended that healthcare organizations use IT management best practices, follow proper risk assessment and management guidelines, and keep up with latest technological advances to ensure the privacy and security of patient data.