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A Multidimensional Framework For Group Decision Support System Research And Design, Santosh S. Venkatraman
A Multidimensional Framework For Group Decision Support System Research And Design, Santosh S. Venkatraman
Journal of International Information Management
Groups are a fundamental and essential part of organizational decision making. A group decision support system (GDSS) attempts to use computer and communications technology to help a group make better decisions. In this paper, previous GDSS research is extended to develop a better framework for future GDSS research and design. Six situational factors are identified; group size, member proximity, task type, group environment, and group development stage; so that a given group decision making situation can be accurately described. To standardize the features across different GDSS, six different levels of GDSS features are also identified. The paper then presents a …