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California State University, San Bernardino

Journal of International Information Management

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IT

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Full-Text Articles in Business

The Impact Of Information Technology Outsourcing On Firm Profitability Measures, G. Dwayne Whitten, T Selwyn Ellis, K. Michael Casey Jan 2002

The Impact Of Information Technology Outsourcing On Firm Profitability Measures, G. Dwayne Whitten, T Selwyn Ellis, K. Michael Casey

Journal of International Information Management

Some researchers have concluded that outsourcing of information technology (IT) provides benefits to firms including cost advantages, economies of scale and allowing more of a focus on core competencies. This paper attempts to determine if these benefits actually exist by comparing three financial measures, return on equity (ROE), return on assets (ROA) and profit margin, affirms that have varying levels of outsourcing. To empirically test for the existence of a difference between firms that outsource differing amounts of IT spending, data from 104 companies was gathered. Analysis of variance was selected as the primary statistical tool to test the relationship …


Why Is Middle Management In Conflict With Erp?, Rainer A. Sommer Jan 2002

Why Is Middle Management In Conflict With Erp?, Rainer A. Sommer

Journal of International Information Management

Popular Enterprise Resource Planning (ERP) system implementation methods focus on process requirements, system transition, user interface, help desk, and training issues. This research suggests that unless high-level management places equal emphasis on "people oriented" factors (especially at the middle management level) many ERP implementation projects are in jeopardy. Without the commitment of middle management and a proactive change management function, project planning and milestone development can easily become bogged down by political trivialities, which can stall the implementation cycle of a project. The research focuses on two ERP implementations. In both cases middle management served as the unit of analysis.


A Structural Equation Model Of Information Systems Development And Supply Chain Management, Chinho Lin, Bertram Tan, Shofang Chang Jan 2002

A Structural Equation Model Of Information Systems Development And Supply Chain Management, Chinho Lin, Bertram Tan, Shofang Chang

Journal of International Information Management

This paper employees structural equation modeling to analyze the effects of information system development and supply chain management on manufacturing objective and organizational performance. Survey data of middle managers from Taiwan s computer and electronics industries was used to test the relationships between the constructs in the model. In general, the survey results supported the proposed structural equation model. It is observed that information system development facilitates supply chain management practice and manufacturing objective attainment. In addition, there are significant relationships between supply chain management and manufacturing objective, as well as between manufacturing objective and organizational performance. However, the impacts …


Jad Can Get Better, Evan W. Duggan, Cherian S. Thachenkary Jan 2002

Jad Can Get Better, Evan W. Duggan, Cherian S. Thachenkary

Journal of International Information Management

Interviewing and other conventional approaches failed to produce the user-developer understanding required to establish high-quality systems requirements for software development. .Joint Application Development (JAD) was introduced in the late 1970s, and has been widely used to alleviate this problem. But JAD s success has been critically dependent on the excellence of facilitation to deflect many of the relational problems that are typically experienced with the freely interacting group structure used to conduct JAD sessions. While the use of JAD is pervasive, excellent facilitators are scarce, which hampers or even precludes some JAD efforts. In this article we recommend a solution …


A Simple Set Model Of Requirements Representation, Jia-Lang Seng Jan 2002

A Simple Set Model Of Requirements Representation, Jia-Lang Seng

Journal of International Information Management

A successful information systems development (ISD) depends on a complete, correct, and consistent set of requirements specification. In this paper, we present a set model of requirements representation to present functional and non-functional requirements in a systematic and schematic manner. Because the nature of the set operation is mathematical and methodological, requirements representation becomes scholastic and structured. In this paper, we first describe an incremental and iterative process model of requirements analysis where a spiral of requirements acquisition, articulation, and analysis is defined. We then depict a set-oriented data and process model to abstract the analyzed requirements into a hierarchical …


A Multivariate Probit Analysis Of Selected Factors Influencing Electronic Commerce Adoption In Organizations, Adeyemi A. Adekoya, Ago K.M. Quaye, Ephrem Eyob Jan 2002

A Multivariate Probit Analysis Of Selected Factors Influencing Electronic Commerce Adoption In Organizations, Adeyemi A. Adekoya, Ago K.M. Quaye, Ephrem Eyob

Journal of International Information Management

This study investigates factors leading to the "go/no go" decision on organizational innovations, with particular reference to Electronic Commerce (E-Commerce). The goal is to explore important antecedents promoting the adoption of technological innovations and to extend the frontiers of knowledge in this area, by integrating two major research paradigms - basic and applied. Randomly selected organizations in the IT area participated in the study. Variables pertaining to organizations. Information Technology, and users of the technology were assessed and analyzed using an omnibus instrument and probit analysis respectively. This study provides a tentative elucidation of contemporary unresolved issues, and also broadens …


Understanding Web Page Anatomy, Antony Coulson, C.E. Tapie Rohm, Pat Mcinturff, Jake Zhu, James Stanger Jan 2002

Understanding Web Page Anatomy, Antony Coulson, C.E. Tapie Rohm, Pat Mcinturff, Jake Zhu, James Stanger

Journal of International Information Management

The rapid evolution of information technology over the past several decades has opened many new and unique modes of communication. Clearly, the web is one such technology. However, it is quite possible that a fascination with the technology per se can hinder participants from one of its main functions—effective communication. The following essay explores a return to the basics of designing an effective web-based communication strategy. The key components of this strategy are: 1) consistent look and feel, 2) conceptual consistency, and 3) positive attention.


A Four-Way Interaction Model: A Holistic Approach To The Group Decision Support Systems, Chin-Wun Lin, Frank M. Lin Jan 1997

A Four-Way Interaction Model: A Holistic Approach To The Group Decision Support Systems, Chin-Wun Lin, Frank M. Lin

Journal of International Information Management

This study adopts the general systems theory and proposes a four-way interaction model which uses nth logic function to represent interactions of a Group Decision Support System (GDSS) to examine the interaction issues when designing a GDSS. Task type and decision guidance are used to illustrate the application of the proposed model.


An End User's Model For Communications Technologies In The Twenty First Century, Antony Coulson, C.E. Tapie Rohm Jr Jan 1997

An End User's Model For Communications Technologies In The Twenty First Century, Antony Coulson, C.E. Tapie Rohm Jr

Journal of International Information Management

This paper presents an end user's model for understanding the use of communications technology or media in the 21st century. The rapid advancement of communications technologies like Email, Group Decision Support System and Video Conferencing are not being taken advantage of today. A model is presented and then explained in terms of the existing technology. A review of the literamre is provided at each step of the way. A table summarizes the information reviewed.


The Cultural And Political Influences On It Diffusion In The People's Republic Of China, Jack T. Marchewka, Qiong Wu Jan 1997

The Cultural And Political Influences On It Diffusion In The People's Republic Of China, Jack T. Marchewka, Qiong Wu

Journal of International Information Management

This paper investigates how political and cultural influences impact the diffusion and use of information technology (IT) in the People's Republic of China. Five separate interviews were conducted with individuals in five state-owned businesses. Based upon our interviews, it appears that the role and use of information technology in these organizations depends largely upon societal spectrums such as politics, culture, economic status, and the educational levels of the employees.


Towards A Specific Architecture For International Information Systems: An Exploratory Study, Hans P. Lehmann Jan 1996

Towards A Specific Architecture For International Information Systems: An Exploratory Study, Hans P. Lehmann

Journal of International Information Management

Despite their acknowledged importance, international information technology applications - defined as supporting a business activity across a number of diverse environments - are still largely unstudied and under-explored. Scholarly research has been relatively sparse, but there is anecdotal evidence of the serious difficulties facing the developer of international systems. In this exploratory paper it is investigated whether there is a specific architecture, generically common to international information systems which could provide a framework for the development of international systems. The linkage between the global business strategy of international firms and the organization and structure of their information systems is discussed. …


Towards The Modern Business School In The Information Age, C.E. Taipe Rohm Jr Jan 1996

Towards The Modern Business School In The Information Age, C.E. Taipe Rohm Jr

Journal of International Information Management

For the better part of a century the dominant paradigm for business school education has revolved around capitalist production systems, and for the last half century the business school has been the cornerstone for transmitting and in calculating the norms, values and goals to future captains of industry.


Information Control And Security Policy In Health Care Information Systems, Binshan Lin, Lawrence Clark Jan 1994

Information Control And Security Policy In Health Care Information Systems, Binshan Lin, Lawrence Clark

Journal of International Information Management

The reliance on information systems forces the health care organizations to consider two security management issues: information control and security policy. The objective of this article is to examine a direction to effectively support and enhance the health care delivery through information systems in hospitals. An integrated focus is provided through an information control framework for analyzing the three control elements: accessibility, confidentiality, and integrity. The security policy involves three aspects: prevention of unauthorized access into the system, controlling the input and output of the system, and monitoring the health care information systems. The framework has implications for research beyond …


A Neural Network Model For Decision Making With Application In Construction Management, Mirza B. Murtaza, Debroah J. Fisher Jan 1994

A Neural Network Model For Decision Making With Application In Construction Management, Mirza B. Murtaza, Debroah J. Fisher

Journal of International Information Management

In this paper, an innovative approach is presented to decision making using self-organizing multi-layered neural networks. The model helps make a decision whether to use a conventional stick-built method or to use some degree of modularization when building an industrial process plant - a problem considered very important in construction management because of its economic impact. The objective of this paper is to show that both expert system and neural network approaches can be useful for decision making problems. However, in some situations a neural network approach can outperform the expert system approach. A brief overview of prior approach to …


Software Review: Novell Dos 7, Robert D. Wilson Jan 1994

Software Review: Novell Dos 7, Robert D. Wilson

Journal of International Information Management

The claims that DOS is dead, like those regarding the health of COBOL, are still premature but gaining credence. Still, criticisms of DOS remain and are warranted.


Telecommuting: A New Business Work Style, Santosh S. Venkatraman Jan 1994

Telecommuting: A New Business Work Style, Santosh S. Venkatraman

Journal of International Information Management

Advances in computer and networking technologies now permit organizations to allow employees to work from home and thus relieve them of the daily commute. This new work style is known as telecommuting. This paper introduces the concept of telecommuting, and discusses its advantages and disadvantages to both employees and organizations. We finally suggest methods by which an employer can develop and manage a successful telecommuting program.


Data Base Management And Quality Control Approaches: Users And Developers, Kamvar Farahbod, Jay Varzandeh Jan 1993

Data Base Management And Quality Control Approaches: Users And Developers, Kamvar Farahbod, Jay Varzandeh

Journal of International Information Management

The widepsread use of Computer Integrated Manufacturing, the quest for Total Quality Management, and the increasing role of technology management have given an added importance to today's application of DBMS and the accuracy of its data. Indeed, the empirical evidence has documented data inaccuracy as the most (difficult part of implementing information systems softwares. This paper explores the process of building a data base necessary to ensure the quality of the data for conversion into information. This article also illustrates the application of quality control techniques for maintaining data base quality.


End User Computing: A Critique Of The Empirical Literature, C. Steven Hunt, Ilyoo Hong Jan 1993

End User Computing: A Critique Of The Empirical Literature, C. Steven Hunt, Ilyoo Hong

Journal of International Information Management

This manuscript is an attempt to provide the reader with synopses of relevant research pertaining to the EUC literature. References included in [this paper for review address some of the most germane topics in IT management. With the recently increasing recognition that end users are a major player in the acquisition, use, and management of computer resources in business organizations, a host of researchers have examined diverse changes that have occurred in the computing environment in order to explore various issues associated with enduser computing (EUC). This paper suggests that past EUC research has extensively examined the effects of MIS …


Health Care Information Systems Management: Structure And Infrastructure, Binshan Lin Jan 1993

Health Care Information Systems Management: Structure And Infrastructure, Binshan Lin

Journal of International Information Management

The practice of medicine is inextricably entwined with the management of health care information system (HCIS). Major problems with HCIS are that it has not evolved from the needs of end users, and lacks of an organizational base^ to manage the HCIS in the health care environment. The object of this paper is to examine a direction to effectively support and enhance the health care activities through managing HCIS. An integrated focus is provided through a framework for analyzing the structure and infrastructure of HCIS in hospitals.


Incorporating Object Analysis And Design Into A Structured Information Systems Development Life Cycle, David C. Wallace Jan 1993

Incorporating Object Analysis And Design Into A Structured Information Systems Development Life Cycle, David C. Wallace

Journal of International Information Management

An object approach to information system development should be incorporated into the structured system design life cycle (SDLC) during the analysis and design phases. The tools of the structured approach (data flow diagrams, data structures, data stores, etc.) help to identify the relationships that exist between the data stores and the entities (objects) within an information system. This is only a starting point at which the IS developer further evaluates me informational needs that are required within the information system. A listing of the data structures is generated to assodate the specific data elements that comprise each data structure. A …


Impediments To Information Technology Utilization In A Developing Nation M Africa, Ravinder Nath Jan 1993

Impediments To Information Technology Utilization In A Developing Nation M Africa, Ravinder Nath

Journal of International Information Management

With an increasing awareness of the role of information technology (IT) in improving internal efficiency and conducting business in the emerging global economy, organizations in the developing nations, like their counterparts in the developed countries, are taking a keen interest in IT-based solutions to their problems. Yet they face unique problems that impede their ability to adopt FT. This research identifies these problems in Zimbabwe - a developing nation in Southern Africa. The results are based on a two-stage study consisting of interviews with 12 MIS managers, and responses to a questiormaire instrument by 88 middle- and upperlevel managers in …


An Econometric Analysis Of The Desktop Computer Hardware Market, Brian D. Lynch, Frank M. Lin, Winston T. Lin, H. Raghav Rao Jan 1993

An Econometric Analysis Of The Desktop Computer Hardware Market, Brian D. Lynch, Frank M. Lin, Winston T. Lin, H. Raghav Rao

Journal of International Information Management

The purpose of this study was to compare six competing econometric models which depict the relationship between hardware characteristics and machine cost for the desktop computer market. The Box-Cox methodology and multiyear data were used to facilitate this comparison. The analysis validated that the Box-Cox methodology is a viable means for evaluating competing model formulations within the field of information systems research. The results were consistent with past research that suggested a double natural log model formulation for representing the functional relationships among variables when modeling machine cost as a function of hardware attributes. Further, the more complex power transformation …


Business Visualization: More I Effective Management Tools For Observation, Dynamic Measurement And Control, Hal Records, Alan Olinsky Jan 1993

Business Visualization: More I Effective Management Tools For Observation, Dynamic Measurement And Control, Hal Records, Alan Olinsky

Journal of International Information Management

Increased global competition and continual pressure to produce more work with fewer resources has become the hallmark of the 1990s. Businesses are taking steps to meet these new challenges by downsizing for better control, using networks (Valovic, 1992) and data communications for rapid response, and purchasing personal tools such as word processing programs, spreadsheets, graphics and desktop publishing programs for an increase of manager productivity. But are these steps sufficient? In order to be more profitable in today's fast-paced and ever-changing environment, business managers at the strategic, tactical and operational levels must be able to visualize their operating data in …


Effects Of Dogmatism On Computer Literacy*, Floyd J. Brock, Chatles E. Paddock, Wayne E. Thomsen Jan 1993

Effects Of Dogmatism On Computer Literacy*, Floyd J. Brock, Chatles E. Paddock, Wayne E. Thomsen

Journal of International Information Management

Dogmatism and other individual characteristics affect the level of computer literacy (information fundamentals) reached in the introductory courses in Management Information Systems (MIS), perhaps as much as the investment education institution have made in software and hardware. This paper reports on the results of a questionnaire on computer literacy, dogmatism, and KolVs Learning Styles Inventory (KLSI) given to 80 students at the end of an introductory MIS course. Differences in the literacy and learning styles were analyzed from the perspective of dogmatism. The results indicated thai the scores in dogmatism inversely matched the scores in computer literacy. The effects of …


Are Business Students Computer Literate?, Syed Shahabuddin Jan 1993

Are Business Students Computer Literate?, Syed Shahabuddin

Journal of International Information Management

In the modem world, a person without a computer knowledge will be considered a "crippled" person. The knowledge of computer is crucial for business managers, however. A computer literate person is one who understands the computer technology, can use the computer, and is able to understand its limitations. Realizing a need for computer literacy, colleges and universities require students to take at least a course in computer. This trend started in 1980 and now most students could be considered computer literate. This paper summarizes the results of the surveys in 1985, 1987, and 1992 of the students in the introductory …


A Group Decision Support System For The Asian Pacific Rim, Milan Aiken, Chi Hwang, Joseph Paolillo, Daeryong Kim, Long-Chuan Lu Jan 1993

A Group Decision Support System For The Asian Pacific Rim, Milan Aiken, Chi Hwang, Joseph Paolillo, Daeryong Kim, Long-Chuan Lu

Journal of International Information Management

The vast majority of research on Group Decision Support Systems (GDSSs) has been conducted on American groups using English. However, other nationalities using other languages may also benefit from this new technology. The GDSS developed at the University of Mississippi supports over a dozen languages including Japanese, Chinese, Korean, Russian, and Malay which are particularly relevant to organizations on the Asian Pacific rim. Three pilot studies of Japanese, Chinese, and Malaysian students using the GDSS demonstrate that these groups can benefit from the technology.


Use Of Expert Systems In Harmonizing International Accounting Reports, Mohammad S. Bazaz, Ravi Parameswaran Jan 1993

Use Of Expert Systems In Harmonizing International Accounting Reports, Mohammad S. Bazaz, Ravi Parameswaran

Journal of International Information Management

A significant problem in international accounting is the presence of a variety of accounting and disclosure standards that have been adopted by various countries as they match their national information needs to specific formats. Efforts at harmonization of world-wide financial statements have been less than successful. The needs in the 1990s suggest the need for an expedient solution to this problem. The current paper addresses this problem and suggests an information systems approach—a new approach—namely the development of an expert system which would be capable of translating disclosure in a particular country standard to one that meets internationally acceptable accounting …


Software Project Management - There Is Never Enough Time To Do It Right!, Brian Mcnamara, James Uigen, John Tarjan Jan 1992

Software Project Management - There Is Never Enough Time To Do It Right!, Brian Mcnamara, James Uigen, John Tarjan

Journal of International Information Management

Efficiency in software development projects is examined. Project management tools— GANTT charts, program evaluation and review technique (PERT), and critical path method (CPM) are defined and discussed. Of these productivity tools GANTT charts and PERT are the most relevant. Based on an analysis by Shelmerdine (1989), six steps that pro\ide guidelines for software development are presented. These steps provide the project manager with an opportunity to produce efficiency and deliver a software development project on time. Selected project management software packages are presented.