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Jad Can Get Better, Evan W. Duggan, Cherian S. Thachenkary

Journal of International Information Management

Interviewing and other conventional approaches failed to produce the user-developer understanding required to establish high-quality systems requirements for software development. .Joint Application Development (JAD) was introduced in the late 1970s, and has been widely used to alleviate this problem. But JAD s success has been critically dependent on the excellence of facilitation to deflect many of the relational problems that are typically experienced with the freely interacting group structure used to conduct JAD sessions. While the use of JAD is pervasive, excellent facilitators are scarce, which hampers or even precludes some JAD efforts. In this article we recommend a solution …