Business Commons^™

Engaging Health Professionals Toward The Redevelopment Of A Continuing Competence Program, Salima Thawer

The Dissertation in Practice at Western University

Continuing competence is the combination of knowledge, skills, abilities, and judgment of a professional, applied safely and ethically to their practice of the profession. Under the Health Professions Act in Alberta, health regulatory colleges must oversee the continuing competence of their registrants, ensuring they act in the public’s best interest. At Health Professionals Regulatory College (HPRC), over 3500 registrants are accountable to its continuing competence program (CCP). The current CCP, in place for over 15 years, has not integrated collection and analysis of diversity data that may influence individual competence, nor has it evolved with trends toward right-touch regulation that …

Moving Beyond The Status Quo: Building An Intersectional Student-Centred Culture In A Registrar’S Office, Darran A. Fernandez

The Dissertation in Practice at Western University

With an increasing number of students with diverse and complex identities attending colleges and universities, higher education institutions (HEIs) need to adapt to better serve their intersectional lives. At the centre of service delivery at most HEIs is the registrar’s office (RO), often offering services from before a student’s arrival right through to graduation. This Organizational Improvement Plan (plan) explores building a student-centred service delivery model in an RO at a large comprehensive university in Ontario. Organizational structures in HEIs are commonly vertically based on the specialty of work of the staff member rather than the horizontal crosscutting needs of …

Theatre As An Intervention For Empathy Development Among Undergraduate Students, Jonathan Stewart

Dissertations, 2014-2019

Empathy is the ability feel into, or put oneself in the place of another. It is the ability to walk in someone else’s shoes. Studies have shown that this ability is decreasing among today’s college students and on the rise as a desired trait for today’s leaders. This dilemma provides an interesting opportunity to explore how institutions of higher education can help develop the leaders of tomorrow by increasing empathy among students. Specifically, this research explores theatre as an intervention for empathy development among college students.

Theatre, as a program of study, is unique within the college experience in that …

Improving Employees' Experience With The Performance Appraisal Process, Melanie Molnar

The Dissertation in Practice at Western University

Organizational changes can be successful when approached with an appreciation for an appropriate change management strategy that aligns with the organizational context and the change that is being implemented. In this Organizational Improvement Plan (OIP), the performance evaluation process in place at University Y will be looked at and recommendations will be made for improvements. Special attention will be given to the requirements for a successful change management process. An authentic leadership approach is the preferred approach for the purpose of this OIP. Complex Adaptive Systems is a field within Complexity theories and will be used in order to address …