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Full-Text Articles in Business

Empowerment Through Choice?: A Critical Analysis Of The Effects Of Choice In Organizations, Roy Y. J. Chua, Sheena S. Iyengar Aug 2014

Empowerment Through Choice?: A Critical Analysis Of The Effects Of Choice In Organizations, Roy Y. J. Chua, Sheena S. Iyengar

Roy Chua

The provision of choice is one of the most common vehicles through which managers empower employees in organizations. Although past psychological and organizational research persuasively suggests that choice confers personal agency, and is thus intrinsically motivating, emerging research indicates that there could be potential pitfalls. In this chapter, we examine the various factors that could influence the effects of choice. Specifically, we examine individual-level factors such as the chooser’s socioeconomic status and cultural background. We also examine situational factors such as the content of choice and the number of choices offered. We then expand our discussion on the effect of …


Do I Contribute More When I Trust More? Differential Effects Of Cognition- And Affect-Based Trust, Roy Y. J. Chua, Kok-Yee Ng Aug 2014

Do I Contribute More When I Trust More? Differential Effects Of Cognition- And Affect-Based Trust, Roy Y. J. Chua, Kok-Yee Ng

Roy Chua

This study investigates the relationship between level of trust and cooperative behaviours in a social dilemma. We argue that this relationship should depend on the basis of trust (cognition- versus affect-based) and on beliefs about the equality of resource endowments. Results supported our prediction that increasing affect-based trust increases cooperation, but increasing cognition-based trust to a certain level can reduce cooperation because of free-riding tendency. Moreover, these effects of trust are stronger for individuals who believed that other group members had more resources than they did. Thus, our study demonstrates that higher levels of trust do not necessarily encourage cooperation. …


Effects Of Cultural Ethnicity, Firm Size, And Firm Age On Senior Executives’ Trust In Their Overseas Business Partners: Evidence From China, Crystal X. Jiang, Roy Y. J. Chua, Masaaki Kotabe, Janet Y. Murray Aug 2014

Effects Of Cultural Ethnicity, Firm Size, And Firm Age On Senior Executives’ Trust In Their Overseas Business Partners: Evidence From China, Crystal X. Jiang, Roy Y. J. Chua, Masaaki Kotabe, Janet Y. Murray

Roy Chua

We investigate trust relationships between senior business executives and their overseas partners. Drawing on the similarity-attraction paradigm, social categorization theory, and the distinction between cognition- and affect-based trust, we argue that executives trust their overseas partners differently, depending on the partners’ cultural ethnicity. In a field survey of 108 Chinese senior executives, we found that these executives have higher affect-based trust in overseas partners of the same cultural ethnicity as themselves; cognition-based trust is associated with affect-based trust differently when overseas partners are of the same or different cultural ethnicity. We also examine the role of relative firm size and …


Unleashing Creativity Across Cultural Borders, R.Y.J. Chua Dec 2013

Unleashing Creativity Across Cultural Borders, R.Y.J. Chua

Roy Chua

No abstract provided.