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Articles 1 - 11 of 11
Full-Text Articles in Business
Economics As A Cultural System, Raymond Benton
Economics As A Cultural System, Raymond Benton
Raymond Benton Jr.
This article is an attempt to think about economic theory. The vehicle for thinking about it will be anthropology's concept of culture; the end result will be to suggest that economics is a cultural system, more specifically, that economics is a sacred cultural system. In order to give expression to this view it will be necessary to first sketch the concept of culture as created and historically transmitted systems of symbols and meanings. The argument has been brief and suggestive rather than long and decisive; more exploratory than conclusive. If it is correct, or at least correct in its orientation, …
Cross-Cultural Customer Satisfaction Of High Technology Companies In China, India, And Japan, William Bleuel, Darrol Stanley
Cross-Cultural Customer Satisfaction Of High Technology Companies In China, India, And Japan, William Bleuel, Darrol Stanley
William H. Bleuel
Customer satisfaction has become a very important aspect of business management in the high technology market. Companies that provide products and services world-wide often are concerned that customer satisfaction may be impacted by cultural differences. This study examines measures of customer satisfaction in China, India and Japan to determine whether or not there is a difference in satisfaction scores for field service, depot repair and help desk. The statistical results at a 5% confidence level indicate there is a difference in customer perception in all service support areas. The results clearly indicate that companies need to understand these differences in …
Evaluation Of The Mandatory Construction Induction Training Program In Western Australia: Unanticipated Consequences, Susanne Bahn, Llandis Barratt-Pugh
Evaluation Of The Mandatory Construction Induction Training Program In Western Australia: Unanticipated Consequences, Susanne Bahn, Llandis Barratt-Pugh
Llandis Barratt-Pugh
Since January 1, 2007, Government legislation in Western Australia required all workers in construction to complete mandatory safety awareness training before they began work on site. During the implementation of this new legislation there was considerable resistance from the construction sector due to the mandatory nature of the training. The construction industry viewed this as an unnecessary impost as they considered that there was already sufficient safety training delivered through individual company and site inductions. In 2010, we evaluated the new Construction Induction Training (CIT) in the commercial construction sector in Western Australia to find that since 2007 there has …
The Invisible Hand Of Business Strategy Processes: Culture, Power And Politics In Stragegy In A Developing Country, Ananda Wickramasinghe
The Invisible Hand Of Business Strategy Processes: Culture, Power And Politics In Stragegy In A Developing Country, Ananda Wickramasinghe
Ananda Wickramasinghe
This paper argues the reasons for limited compatibility of western strategic approaches with production relations in Sri Lankan tea plantation sector from findings of case study research. Reasons for this include the great diversity within the sector in relation to key issues including caste and class, ethnic groups and their political groupings, and in particular to modes of production which span traditional, capitalist and state capitalist models. Managers in developing countries struggle to assimilate such prescriptive perspectives and frameworks into their firms in response to external pressures. This suggests strategy research needs to be informed beyond generalised strategy and national …
Culture Of Social Institutions And Behavioural Manifestations In Entrepreneurship Development: A South-Asian Case, Helan Gamage, Ananda Wickramasinghe
Culture Of Social Institutions And Behavioural Manifestations In Entrepreneurship Development: A South-Asian Case, Helan Gamage, Ananda Wickramasinghe
Ananda Wickramasinghe
This paper is based on the South Asian culture, social institutions and entrepreneurship in particular to Sri Lankan entrepreneurship. Sri Lankan culture demonstrates various complex and unique behavioral patterns. Sri Lankan entrepreneurial culture can be identified to have evolved through two different routes. One can be traced to the origins of Sri Lankan civilization and the other to the western influence, originating from the Industrial Revolution, and imposed through colonization which systematically destroyed the indigenous feudal system. Moreover, the ideology of entrepreneurship training and education in Sri Lanka is exclusively western in origin and character. Observations of this research showed …
Comparing Portrayals Of Beauty In Outdoor Advertisements Across Six Cultures: Bulgaria, Hong Kong, Japan, Poland, South Korea, And Turkey, Pamela Morris
Pamela K. Morris
This research expands scholarship on cross-cultural investigations by examining ideas of beauty through the lens of outdoor advertisements. Using a content analysis method, 293 images of women in outdoor advertisements from six different cultures, including Bulgaria, Hong Kong, Japan, Poland, South Korea, and Turkey, were reviewed through a framework of advertising and consumer culture, globalization, and theories of beauty. The findings revealed that differences across cultures exist and that beauty ideals are culture dependent.
Cultural Diversity And The School-To-Work Transition: A Relational Perspective, William Feighery
Cultural Diversity And The School-To-Work Transition: A Relational Perspective, William Feighery
William Feighery
Drawing on evidence from the European tourism sector and adopting a Bourdieusian approach, this chapter embraces a relational perspective on the school-to-work transition. Taking account of macro public policy, as well as meso organisational and micro individual social spheres, the reported study sought to develop insights on the perceived value of, and demand for, diversity in the European tourism sector. Based on data from three research instruments, it is suggested that in the European tourism sector, the school-to-work transition is in a process of transformation as a number of forces, including neoliberalism, globalisation and the “democratisation” of education, mitigate against …
Two Tales Of A City: Nineteenth-Century Black Philadelphia, Nick Salvatore
Two Tales Of A City: Nineteenth-Century Black Philadelphia, Nick Salvatore
Nick Salvatore
[Excerpt] In the tension between Forging Freedom and Roots of Violence certain themes present themselves for further research and thought. Neither volume successfully analyzes the historical roots of the African-American class structure. This is especially evident in each book's treatment of the black middling orders. While neither defines the category with clarity, their basic assumption that small shopkeepers and regularly employed workers were critical to the community's ability to withstand some of the worst shocks of racism is important. The clash between these books also raises questions concerning the role of pre-industrial cultural values in the transition to industrial capitalism. …
Ralph Fasanella: Worker, Activist, Artist, Nick Salvatore
Ralph Fasanella: Worker, Activist, Artist, Nick Salvatore
Nick Salvatore
[Excerpt] In his art, as in his life, Ralph Fasanella reminds us all of the complexity of our society and of the need for each generation to dedicate itself anew to the commitment of justice for all. That his work, accomplished without the benefit of formal training, is as arresting and as pleasing as it is, is but a reflection of Ralph Fasanella's basic message.
Culturally Compatible Websites: Applying Trompenaars Dimensions To Web Design, Sudhir Kale, Sangita De
Culturally Compatible Websites: Applying Trompenaars Dimensions To Web Design, Sudhir Kale, Sangita De
Sudhir H. Kale
Rising e-commerce volumes the world over provide unprecedented opportunities to global marketers for expanding their markets using the Internet. The Web has now made it possible to reach an audience of hundreds of millions of people at one point in time. However, significant culture-driven differences exist in the way audiences across the world will process site cues and react to websites. This paper reviews existing literature on culture and website design and goes on to discuss the impact of culture on web communication using Trompenaars’ (1993) cultural dimensions.
Casino Customers In Asian Versus Western Gaming Jurisdictions: Implications For Western Casino Operators, Sudhir Kale, Mark Spence
Casino Customers In Asian Versus Western Gaming Jurisdictions: Implications For Western Casino Operators, Sudhir Kale, Mark Spence
Sudhir H. Kale
Purpose – Most of the growth in casino expansion for the foreseeable future will take place in Asia. Western casino operators appreciate the immense opportunities afforded by the Asian markets, but judging by their performance abroad some have not adapted in ways necessary to survive and prosper. The purpose of this paper is to expose key differences between Asian and Western gaming jurisdictions. In light of these differences, it is a serious mistake for Western casino executives to follow an ethnocentric approach when planning marketing activities and customer service initiatives for Asian customers. To rectify this situation, a framework is …