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Full-Text Articles in Business
Sharing The Research Journey - Developing Research Skills In A Coaching Masters Program, Grace Mccarthy
Sharing The Research Journey - Developing Research Skills In A Coaching Masters Program, Grace Mccarthy
Grace McCarthy
Powerpoint presentation presented at the Western Business Management Conference, France
The Factors Of Sme Cluster Developments In A Developing Country: The Case Of Indonesian Clusters, Mukhammad Mawardi, Ty Choi, Nelson Perera
The Factors Of Sme Cluster Developments In A Developing Country: The Case Of Indonesian Clusters, Mukhammad Mawardi, Ty Choi, Nelson Perera
Nelson Perera
Since cluster development factors become a critical issue in the debate of the industrial cluster literature, several scholars have attempted to seek the variables that influence the cluster growth. This paper presents the case of the wood furniture cluster of Bukir- Indonesia to explain the development of SME clusters by identifying its influential factors. We utilize the model proposed by Parrilli (2009) that includes collective efficiency, social capital, and policy inducement variables to explore the driving factors of this cluster growth. Based on the qualitative approach, this case study found that collective efficiency and social capital affect the development of …
Framework Of Entrepreneurial Orientation And Networking: A Study Of Smes Performance In A Developing Country, Amie Kusumawardhani, Grace Mccarthy, Nelson Perera
Framework Of Entrepreneurial Orientation And Networking: A Study Of Smes Performance In A Developing Country, Amie Kusumawardhani, Grace Mccarthy, Nelson Perera
Nelson Perera
SMEs with higher levels of Entrepreneurial Orientation (EO) have been found to perform better than those, which lack such orientatiol1. The dimensions of EO, namely autonomy, innovativeness, risktaking, proactive, and competitive aggressiveness contribute to firm performance independently. However, these EO dimensions are considered insufficient for the SMEs to enter global markets. Due to their limited resources and lack of knowledge as well as access to foreign markets, SMEs in developing countries (such as in Indonesia) that participate in international business have to possess the capability to establish networks. Networking also provides firms to gain access to resources that they do …
Customer Satisfaction Measurement For The State-Owned Banks In The Developing Countries - The Case Of Bangladesh, Muhammad Khondaker, Monir Mir
Customer Satisfaction Measurement For The State-Owned Banks In The Developing Countries - The Case Of Bangladesh, Muhammad Khondaker, Monir Mir
Muhammad S Khondaker
Customer Satisfaction has become an imponant aspect of measuring performance. particularly for the banking and finance industry. As most banks and finance organizations offer Similar products and services. Improving customer satisfaction and loyalty is the most important factor in maintaining as well as increasing market share for these organizations. Customer satisfaction is a grossly neglected area for performance measurement in almost all Least Developed Countries (LDCs) and Bangladesh is no exception. Like most LDCs. Bangladesh is also com:ng under pressure from the IMF. World Bank. ADB. etc. to reform its inefficient financial sector. Anecdotal evidence suggests that state·owned commercial banks …