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Articles 1 - 30 of 86
Full-Text Articles in Business
Service Quality Of Mhealth: Development And Validation Of A Hierarchical Model Using Pls, Shahriar Akter, John D'Ambra, Pradeep Ray
Service Quality Of Mhealth: Development And Validation Of A Hierarchical Model Using Pls, Shahriar Akter, John D'Ambra, Pradeep Ray
Shahriar Akter
Advancing research on service quality requires clarifying the theoretical conceptualizations and validating an integrated service quality model. The purpose of this study is to facilitate and elucidate practical issues and decisions related to the development of a hierarchical service quality model in mobile health (mHealth) services research. Conceptually, it extends theory by reframing service quality as a reflective, hierarchical construct and modeling its impact on satisfaction, intention to continue using and quality of life. Empirically, it confirms that PLS path modeling can be used to estimate the parameters of a higher order construct and its association with subsequent consequential latent …
Exploring Loyalty In Mobile Information Services: The Role Of Sound Amusements, Shahriar Akter
Exploring Loyalty In Mobile Information Services: The Role Of Sound Amusements, Shahriar Akter
Shahriar Akter
The aim of this research is to explore consumer loyalty in mobile amusement information services, using a behaviors-atisfaction‐ loyalty framework. Among many different frameworks of satisfaction‐loyalty, we investigated the impact of ‘use behavior’ on ‘satisfaction’ and that of ‘satisfaction’ on ‘loyalty,’ which results in a strong support of the existing model. It confirms that, on both paths, there are significant associations between a latent variable and a measurement variable of stronger amusement element than that of weaker ones. The results show that amusement contains seven types of measurement variables (i.e., E‐mail, SMS, MMS, Music, Ringtones, Video Streaming, Games) which have …
Serving The Poor By Marketing Information, Developing A Sustainable Village Phone Model In Bangladesh, Shahriar Akter, Jay Rajasekera, Mahfuzur Rahman
Serving The Poor By Marketing Information, Developing A Sustainable Village Phone Model In Bangladesh, Shahriar Akter, Jay Rajasekera, Mahfuzur Rahman
Shahriar Akter
Wireless technologies have created an unprecedented opportunity for rural customers in the developing world to solve their communication and information problems in an instantaneous, interactive and customised way. The framework of the study focuses on existing mobile village phone model in Bangladesh and suggests ways to make it sustainable through mobile information services marketing. The study has treated ‘village phone’ as a cost effective and interactive channel through which various information services can be marketed to serve customers in the rural settings.
Mhealth- An Ultimate Platform To Serve The Unserved, Shahriar Akter
Mhealth- An Ultimate Platform To Serve The Unserved, Shahriar Akter
Shahriar Akter
Objectives: To summarize major current developments and research in the field of mobile health (mHealth) services. Methods: Reports on the unique characteristics of mHealth platform and its role in delivering health services to the resource poor settings. Also, it evaluates different mHealth applications and identifies key success factors and challenges. Results and Conclusion: mHealth, based on the most ubiquitous and widely accepted technology, offers an unprecedented opportunity to serve the unserved by right time medical information services. There is growing evidence that it has already transformed healthcare delivery in many resource poor settings through its low cost, high reach and …
The Great Academic-Practitioner Divide: A Tale Of Two Paradigms, D. Mcnatt, Myron Glassman, Aaron Glassman
The Great Academic-Practitioner Divide: A Tale Of Two Paradigms, D. Mcnatt, Myron Glassman, Aaron Glassman
D. Brian McNatt
For decades, many academicians have expressed concern about the gap between themselves and practitioners. In those decades, much has been written about the probable causes of and methods for narrowing this gap. Despite the dialog and the efforts to narrow it, the gap remains. This paper explores four assumptions related to the gap. We use paradigm theory to examine the "academic world" and the "practitioner world" and to explain how the separate worlds perpetuate the gap. We then propose that academicians either accept the gap or legitimize the pracademic viewpoint. a paradigm that reconciles the differences between the academic and …
The Development Of National Advisory Standards For The Professional Practice Of Hr In Australian Universities, Chris Andrews, Richard Boddington
The Development Of National Advisory Standards For The Professional Practice Of Hr In Australian Universities, Chris Andrews, Richard Boddington
Dr Chris Andrews
No abstract provided.
Reflecting On Providing Multiple Assignment Supports To First-Year Marketing Students In A Large Class, Venkata Yanamandram, S. Lambert
Reflecting On Providing Multiple Assignment Supports To First-Year Marketing Students In A Large Class, Venkata Yanamandram, S. Lambert
Sarah Lambert
This paper describes improvements in learning outcomes in a large undergraduate marketing class at the University of Wollongong. The authors reflect on the interventions developed and evaluated, aimed at supporting students in their transition from novice researchers into self-regulated researchers, and producing professional marketing reports in industry recognised report writing genres. The project, and therefore the paper, was focussed on the major assignment and the initial and ongoing supports provided to students. These have been developed through a continuous cycle of improvement – planned, developed in partnership with a central resource development unit, deployed using a website and classroom activities, …
The Innovative Organisation, Kwanghui Lim
The Impact Of Bank Mergers On Liquidity Creation, Elisabeta Pana, Jin Park, Tim Query
The Impact Of Bank Mergers On Liquidity Creation, Elisabeta Pana, Jin Park, Tim Query
Elisabeta Pana
Using 189 commercial bank mergers between 1997 and 2004, we document a positive impact of the merger activity on bank liquidity creation. Consistent with the deposit insurance hypothesis, we find that banks with higher levels of deposit insurance create higher levels of liquidity around mergers. Furthermore, we document that the level of equity capital explains the change in liquidity creation around mergers for the sample of large acquirers. We show that for the sample of small acquirers there is a negative relationship between the level of economic growth and changes in liquidity creation around mergers.
Can Leaders Step Outside Of The Gender Box? An Examination Of Leadership And Gender Role Stereotypes, Margaret Padgett, Craig Caldwell, Andrew Embry
Can Leaders Step Outside Of The Gender Box? An Examination Of Leadership And Gender Role Stereotypes, Margaret Padgett, Craig Caldwell, Andrew Embry
Margaret Y. Padgett
This study examined gender stereotypes for leaders using a more indirect method than is typical in stereotype research. Rather than reveal the leader's gender, this study used vignettes in which the leader's gender was unknown. Consistent with their hypothesis, the authors found that participants were more likely to infer a male (female) gender identity than a female (male) gender identity when presented with a leader using a masculine (feminine) style. They also hypothesized that a leader using a gender-consistent leadership style would be viewed more positively than a leader using a gender-inconsistent style. Contrary to this hypothesis, results revealed that …
Computational Exploration Of The Biological Basis Of Black-Scholes Expected Utility Function, Sukanto Bhattacharya, Kuldeep Kumar
Computational Exploration Of The Biological Basis Of Black-Scholes Expected Utility Function, Sukanto Bhattacharya, Kuldeep Kumar
Kuldeep Kumar
It has often been argued that there exists an underlying biological basis of utility functions. Taking this line of argument a step further in this paper, we have aimed to computationally demonstrate the biological basis of the Black-Scholes functional form as applied to classical option pricing and hedging theory. The evolutionary optimality of the classical Black-Scholes function has been computationally established by means of a haploid genetic algorithm model. The objective was to minimize the dynamic hedging error for a portfolio of assets that is built to replicate the payoff from a European multi-asset option. The functional form that is …
Choice Of Non-Audit Services' Supplier: Other Consultants Versus The External Auditor, Jacqueline Christensen, Pamela Kent, Jenny Stewart
Choice Of Non-Audit Services' Supplier: Other Consultants Versus The External Auditor, Jacqueline Christensen, Pamela Kent, Jenny Stewart
Pamela Kent
Extract: The research problem for this study is to identify factors that influence a company’s decision to purchase non-audit services (NAS) from their external auditor rather than from an alternative external NAS provider (hereafter described as an external consultant). The study examines whether a company’s competitive position and its corporate governance characteristics influence its choice of NAS provider. It also explores whether receiving a qualified audit opinion is associated with its decision to source NAS from an external consultant.
Leadership Lessons From The Chilean Mine, Terri Scandura
Leadership Lessons From The Chilean Mine, Terri Scandura
Terri A. Scandura
No abstract provided.
The Federal Trademark Dilution Act Of 1995: Potent Weapon Or Uphill Battle?, Erin Roth, Robert Bennett
The Federal Trademark Dilution Act Of 1995: Potent Weapon Or Uphill Battle?, Erin Roth, Robert Bennett
Robert B. Bennett
Following a brief discussion of the history of trademark infringement law, the events leading to the FTDA, and an overview of the FTDA, this paper discusses the major causes of the FTDA's ineffectiveness. We will then review the application of the act, discuss its implications on the future of trademark ownership in business, and suggest improvements to the legal application of the act.
Out Of The Black Hole: Regulatory Reform Of The Over-The-Counter Derivatives Market, Michael Greenberger
Out Of The Black Hole: Regulatory Reform Of The Over-The-Counter Derivatives Market, Michael Greenberger
Michael Greenberger
Unregulated OTC derivatives have been at the heart of recent systemic or near systemic collapses. After each financial crisis, governments worldwide proclaim that the OTC market has to be regulated for transparency, capital adequacy, regulation of intermediaries, self regulation, and strong enforcement of fraud and manipulation. But, aided by the passage of time, Wall Street always deflates those aspirations with aggressive lobbying. The present financial reform regulatory effort may be the only chance to get this issue right before the country devolves into a further financial quagmire with more bankruptcies and more job losses. This paper is a chapter of …
The Importance Of Financial Market Development On The Relationship Between Loan Guarantees For Smes And Local Market Employment Rates, Ben Criag, William Jackson, James Thomson, Craig Armstrong
The Importance Of Financial Market Development On The Relationship Between Loan Guarantees For Smes And Local Market Employment Rates, Ben Criag, William Jackson, James Thomson, Craig Armstrong
James B Thomson
We empirically examine whether a major government intervention in the small firm credit market yields significantly better results in markets that are less financially developed. The government intervention that we investigate is SBA guaranteed lending. The literature on financing small and medium size enterprises (SMEs) suggests that small firms may be exposed to a particular type of market failure associated with credit rationing. And, SMEs in markets that are less financially developed will likely face a greater degree of this market failure. To test our hypothesis we use the level of bank deposits per capita as our relative measure of …
Political Will, Local Union Transformation, And The Organizing Imperative, Bill Fletcher, Richard Hurd
Political Will, Local Union Transformation, And The Organizing Imperative, Bill Fletcher, Richard Hurd
Richard W Hurd
[Excerpt] As part of its ongoing commitment, SEIU has devoted increasing attention to the challenge of getting local unions to embrace organizing and to allocate sufficient resources to the task. In this context, the unions 1992 national convention adopted two key resolutions: one to affirm the centrality of organizing, the second to assist leadership development with targeted educational programs. In the months following the convention, a discussion unfolded among national staff regarding appropriate steps required to assist local union leaders committed to change. Although internal organizing and initiatives to develop leadership skills among women and people of color were encouraged, …
Institutions Matter: Why The Herder Problem Is Not A Prisoner's Dilemma, Peter Grossman, Daniel Cole
Institutions Matter: Why The Herder Problem Is Not A Prisoner's Dilemma, Peter Grossman, Daniel Cole
Peter Z. Grossman
In the game theory literature, Garrett Hardin’s famous allegory of the “tragedy of the commons” has been modeled as a variant of the Prisoner’s Dilemma, labeled the Herder Problem (or, sometimes, the Commons Dilemma). This brief paper argues that important differences in the institutional structures of the standard Prisoner’s Dilemma and Herder Problem render the two games different in kind. Specifically, institutional impediments to communication and cooperation that ensure a dominant strategy of defection in the classic Prisoner’s Dilemma are absent in the Herder Problem. Their absence does not ensure that players will achieve a welfare-enhancing, cooperative solution to the …
The Moderating Influence Of Nationalism On The Relationship Between National Diversity And Conflict, Naliah Ayub, Karen Jehn
The Moderating Influence Of Nationalism On The Relationship Between National Diversity And Conflict, Naliah Ayub, Karen Jehn
Karen A. Jehn
To understand the relationship between national diversity and conflict types (relationship and task conflict) in nationally diverse workgroups, we examined group members’ nationalistic attitudes regarding outgroup derogation (nationalistic derogation) and ingroup preference (national ingroup preference). A sample of 131 employees in nationally diverse workgroups was used to examine our hypotheses. A moderating effect of nationalistic derogation was found on the relationship between national diversity and both task and relationship conflict, such that national diversity was more likely to lead to both task conflict and relationship conflict when members had negative attitudes based on nationality toward the outgroup members. National ingroup …
Why High And Low Performers Leave And What They Find Elsewhere: Job Performance Effects On Employment Transitions, Charlie Trevor , John Hausknecht , Michael Howard
Why High And Low Performers Leave And What They Find Elsewhere: Job Performance Effects On Employment Transitions, Charlie Trevor , John Hausknecht , Michael Howard
John Hausknecht
Little is known about how high and low performers differ in terms of why they leave their jobs, and no work examines whether pre-quit job performance matters for post-quit new-job outcomes. Working with a sample of approximately 2,500 former employees of an organization in the leisure and hospitality industry, we find that the reported importance of a variety of quit reasons differs both across and within performance levels. Additionally, we use an ease-of-movement perspective to predict how pre-quit performance relates to post-quit employment, new-job pay, and new-job advancement opportunity. Job type, tenure, and race interacted with performance in predicting new-job …
The Road More Travelled: Multi-Destination Itineraries Of International Visitors To Australia, Carmen Tideswell
The Road More Travelled: Multi-Destination Itineraries Of International Visitors To Australia, Carmen Tideswell
Carmen Cox
No abstract provided.
Understanding Attitudes Towards Leisure Travel And The Constraints Faced By Senior Koreans, Sun Hee Lee, Carmen Tideswell
Understanding Attitudes Towards Leisure Travel And The Constraints Faced By Senior Koreans, Sun Hee Lee, Carmen Tideswell
Carmen Cox
The senior segment of the Korean population is rapidly becoming an attractive target market for leisure destinations due to its increasing rate of growth and the level of income available. While this is a potentially attractive segment for the tourism industry, the impact of traditional Confucian philosophy represents a constraint which may deter senior Koreans from travelling for leisure purposes. Through a self-completion survey of 200 Korean residents over the age of 60 years, conducted in 2002, this paper explores the attitudes of this market towards leisure travel. The constraints which may restrict the travel propensity of senior Koreans and …
A New Look At Mutual Fund Performance, Laurie Prather, William Bertin, Thomas Henker
A New Look At Mutual Fund Performance, Laurie Prather, William Bertin, Thomas Henker
Thomas Henker
This study goes beyond the scope of the typical analysis of mutual fund performance by considering a broader set of fund-specific factors uniquely categorized in terms of their impact on returns. Also unique to this study is a detailed exposition of the linkages between fund characteristics and performance. Traditional regression techniques explore these relationships in an attempt to predict fund performance, while the sample of funds examined is screened for survivor bias in a non-conventional fashion. The results suggest that our unique categories of fund popularity, agility, and growth, as well as the standard cost and managerial factors are relevant …
Factors That Influence And Are Influenced By Change Projects, Anat Nahmias, Lynn Crawford, Marge Combe
Factors That Influence And Are Influenced By Change Projects, Anat Nahmias, Lynn Crawford, Marge Combe
Lynn Crawford
Organizational changes are often achieved through disciplined project management. Change management and project management are two disciplines that draw upon different theoretical frameworks but rely on each other to achieve an organizational goal. While organizational change deals with stakeholders, relationships, and strategy, project management is focused on achieving tasks through a linear, logical process. As a result of these opposing focuses and the requirement to lead projects together, the relationship between the two can create tension. Achieving an organizational change has additional challenges beyond this potential tension between the two disciplines. The organization in which the project changes are being …
Women On Boards, Caitlin Byrne
Women On Boards, Caitlin Byrne
Caitlin Byrne
Last weekend I graduated with a Ph.D. from Bond University. The graduation ceremony itself was monumental – the culmination of three years of sheer intellectual and physical effort, and not just on my part, but also on the part of my partner, my children, my friends and academic supervisor, and so many others who supported me in the Ph.D. journey. The celebrations afterwards were jubilant – with graduates, their families and friends alongside academic staff milling about on the university grounds, and all buzzing with a shared sense of achievement and pride.
Believing Shapes Seeing: The Impact Of Diversity Beliefs On The Construal Of Group Composition, Astrid Homan, Lindred Greer, Karen Jehn, Lukas Koning
Believing Shapes Seeing: The Impact Of Diversity Beliefs On The Construal Of Group Composition, Astrid Homan, Lindred Greer, Karen Jehn, Lukas Koning
Karen A. Jehn
Previous research has suggested that diversity effects depend on how group members perceive their group’s composition. However, what determines how diversity is perceived is unclear. We argue that the way in which group members construe their group’s diversity is shaped by group members’ beliefs about the value in diversity. Focusing on groups with objective subgroups, we show in two studies that the more group members value diversity, the more likely they are to construe their diversity in terms of individual differences and the less likely they are to construe their diversity in terms of subgroups. We also show that diversity …
Underpricing, Overhang, And The Cost Of Going Public To Preexisting Shareholders, Steven Dolvin, Bradford Jordan
Underpricing, Overhang, And The Cost Of Going Public To Preexisting Shareholders, Steven Dolvin, Bradford Jordan
Steven D. Dolvin
IPO underpricing has been extensively studied; however, its impact on the wealth of preexisting shareholders has not been closely examined. We address the question of whether or not periods of high underpricing adversely affect preexisting shareholders. We find that high levels of underpricing are associated with increased share retention, which effectively offsets much of the potential cost. Overall, we find that the percentage of shareholder wealth lost is surprisingly stable over time, unlike underpricing itself. We also find that many factors known to be related to underpricing are not significant determinants of the cost of going public to preexisting owners.
A Systems Analysis Experiential Case Study: Repeatable Real World Problem Solving, Priscilla Arling, C. Deeter, H. Eggers
A Systems Analysis Experiential Case Study: Repeatable Real World Problem Solving, Priscilla Arling, C. Deeter, H. Eggers
Priscilla Arling
Many business schools today are emphasizing experiential education, particularly in undergraduate instruction, where students often have had limited exposure to business settings. While a business problem can be presented in the form of a written case study, real world projects for external clients are increasingly being incorporated into the classroom. However finding suitable clients and projects for multiple student teams each semester can be difficult.
The Buying Center Concept: Fact Or Fiction?, W. Johnston, Daniel Mcquiston
The Buying Center Concept: Fact Or Fiction?, W. Johnston, Daniel Mcquiston
Daniel H. McQuiston
Focuses on the significance of organizational buying behavior. Importance of purchase decision; Factors affecting collective behavior and performance; Interaction of socioeconomic field.
“Information Literacy, Changing Spaces, And Changing Perceptions", Kelly Evans, Hal Kirkwood
“Information Literacy, Changing Spaces, And Changing Perceptions", Kelly Evans, Hal Kirkwood
Hal P Kirkwood Jr
No abstract provided.