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Full-Text Articles in Business
Innovation In Isolation: Labor-Management Partnerships In The United States, Kirsten S. Wever, Rosemary Batt, Saul Rubinstein
Innovation In Isolation: Labor-Management Partnerships In The United States, Kirsten S. Wever, Rosemary Batt, Saul Rubinstein
Rosemary Batt
In the United States, as in other advanced industrial countries, worker participation in management has taken on increasing importance, placing pressures on employers and unions to change how they deal with employees/members, and with each other. This paper examines two of the most impressive cases in the U.S.: the partnerships between General Motors (G.M.) and the United Autoworkers union (U.A W.) at Saturn and between BellSouth and the Communication Workers union (C.W.A.). We outline the evolution and the basic features of these innovations, as well as highlighting certain ongoing problems. These problems, we argue, confront the parties to employment relations …
Labor Market Outcomes Of Deregulation In Telecommunications Services, Rosemary Batt, Michael Strausser
Labor Market Outcomes Of Deregulation In Telecommunications Services, Rosemary Batt, Michael Strausser
Rosemary Batt
[Excerpt] This paper examines the labor market outcomes of deregulation in the telecommunications industry, focusing specifically on changes in union density, real wages, wage inequality, and employment levels. Deregulation of telecommunications long distance and equipment markets began in 1984 with the dismantling of the highly unionized Bell System into AT&T (the long distance and equipment provider) and seven Regional Bell Operating Companies (RBOCs, the local service providers). Deregulation of local service has proceeded fitfully: while Congress intended to increase local competition with the passage of the 1996 Telecommunications Act, the RBOCs continue largely as monopoly providers. Despite only partial deregulation, …
Introduction: Institutional Change And Labor Market Segmentation In European Call Centers, Virginia Doellgast, Rosemary Batt, Ole H. Sorensen
Introduction: Institutional Change And Labor Market Segmentation In European Call Centers, Virginia Doellgast, Rosemary Batt, Ole H. Sorensen
Rosemary Batt
This article examines the dynamics of workplace change in European call centers. Survey data and case studies from Austria, Denmark, France, Germany, the Netherlands and Spain show large national and sectoral differences in institutional inclusiveness and labor market segmentation. These reflect variation in the institutional constraints and resources available to employers and unions as they adjust to market changes. However, union strategies to organize new groups and close gaps in existing regulations are becoming increasingly important as restructuring undermines traditional forms of bargaining power.