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Full-Text Articles in Business
Service Quality, Relationship Building And Innovative Technologies In The Scottish Tourism Industry, Betsy A. Pudliner
Service Quality, Relationship Building And Innovative Technologies In The Scottish Tourism Industry, Betsy A. Pudliner
Betsy A. Pudliner
In today's post-modern society, service takes greater meaning with the application of innovative technologies. In particular, historical and cultural service attitudes are renewed and easily expressed with the use of lnternet and World Wide Web applications. The Scottish tourism industry is viewed as a highly developed and fragmented economy. The foundations of tourism are in the small, family owned operations. Small businesses extend traditional alignment with destination marketing organizations with smaller, local virtual communities to capture and retain revenues. Consistency, in the delivery of quality experiences, is seen as a positive outcome with virtual community building. This paper describes research …
Review Of Partnerships: Machines Of Possibility By Niels Akerstrom Anderson, Betsy A. Pudliner
Review Of Partnerships: Machines Of Possibility By Niels Akerstrom Anderson, Betsy A. Pudliner
Betsy A. Pudliner
No abstract provided.