Business Commons^™

Montana Folk Festival 2015, Megan Schultz

Institute for Tourism and Recreation Research Publications

This study was conducted for the non-profit Mainstreet Uptown Butte, to provide insight into the characteristics of attendees of the 2015 Montana Folk Festival. Paper surveys were completed by 371 attendees of the event. Results show that 75% of respondents were residents of Montana and of those Montana residents, 39% were from Butte-Silver Bow County. Out-of-county respondents spent an average of 2.81 nights in Butte-Silver Bow County and more people spent money on motel/hotel/b&b purchases, gasoline, and restaurant/bars while visiting the area than any other spending categories. Restaurant/bar purchases received the highest total dollars spent during the event. Respondents to …

Montana Cowboy Poetry Gathering And Western Music Rendezvous 2015, Megan Schultz

Institute for Tourism and Recreation Research Publications

This study was conducted for the Montana Cowboy Poetry Gathering and Western Music Rendezvous to provide insight into the characteristics of attendees to the thirtieth annual event. Paper surveys were completed by 82 attendees of the event. Results show that 65% of attendees were residents of Montana and of those 63% came from outside of Fergus County. Visitors spent an average of four nights in the Lewistown area. More people spent money on restaurant/bar, hotel/motel, and retail goods while visiting the area than other spending categories. Respondents to the survey reported total spending of $36,852 in Lewistown/Central Montana. Results provide …

Are Travel Purchases More Satisfactory Than Nontravel Experiential Purchases And Material Purchases? An Exploratory Study, Galia Fuchs, Po-Ju Chen, Abraham Pizam

Rosen Faculty Scholarship and Creative Works

Satisfaction derived from purchases can affect one's happiness and quality of life. Previous studies illustrated that this effect is not equal across purchase categories. Specifically, experiential purchases were found to bring more satisfaction and happiness to consumers than material purchases. However, these comparison studies treated a variety of experiential purchases as one homogeneous category regardless of their nature of consumption. Therefore, the purpose of this study was to bridge this gap and to assess the difference in the level of satisfaction among the three purchase categories: material, travel (composite event experiential purchases), and nontravel experiential purchases (single event experiential purchases). …

Customer Satisfaction Index Of Singapore 2015: Q3 Results, Institute Of Service Excellence, Smu

Research Collection Institute of Service Excellence

The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, subsector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s ninth year of measurement.

Curacao North Sea Jazz & Destination Convergence: A Harbinger Beckoning?, Robertico R. Croes, Manuel A. Rivera, Kelly J. Semrad

Dick Pope Sr. Institute Publications

The CNSJF was held at the World Trade Center in Curaçao on September 3-5, 2015, marking the 6th annual CNSJF. This year’s festival offered, similar to the previous year, a unique promotion with one free admission to a show on Thursday night (September 3) featuring Juanes and Oscar de Leon. Friday and Saturday featured an impressive line-up of twenty-five top performers including Grammy Award-winning singer-songwriters John Legend and Lionel Ritchie, R&B legends The Isley Brothers, Grammy-winning star jazz vocalist Cassandra Wilson, Enrique Iglesias, and Usher.

The festival attracted 7,216 international tourists mainly from the Netherlands, the USA, Venezuela, Colombia, Aruba, …

Canadian Travelers In Montana: Traveler Profiles By Purpose Of Trip To The State, Kara Grau, Brian Battaglia

Institute for Tourism and Recreation Research Publications

This report presents information about Canadian travelers in Montana, as part of ITRR’s ongoing study of nonresident visitors to the state. Much of the information gathered as a result of the study can be accessed by users of ITRR’s Interactive Data website: http://www.tourismresearchmt.org/ However, there are some limitations with the way data can be selected using the website. An interest in knowing more about Canadians who visited Montana for specific reasons has been expressed, but the data cannot be selected this way on the website. Therefore, this report serves as a summary of characteristics of Canadian travelers who were in …

Curacao: Building On The Power Of The Past, Robertico R. Croes, Kelly J. Semrad, Manuel A. Rivera

Dick Pope Sr. Institute Publications

Curaçao faces hard choices in the upcoming years. High unemployment (especially among the youth), a stagnant economy, and low confidence levels may spiral the island into dangerous socio-economic waters. These domestic challenges are occurring in the midst of the global economic uncertainties that have been triggered by a shaky Chinese economy, a weakened European Union and Euro, and the deepening economic travails and budget problems of Brazil and Venezuela.

Yet, despite these challenges, Curaçao has made great strides in the tourism sector compared to other economic sectors on the island. The tourism sector demonstrated resilience against outside shocks and was …

The Event At Rebecca Farm 2015, Megan Schultz

Institute for Tourism and Recreation Research Publications

This study was conducted for Montana Equestrian Events, Inc. to provide insight into the characteristics of attendees to the fourteenth annual The Event at Rebecca Farm. Paper surveys were completed by 473 attendees of the event. Results show that 60% of attendees were residents of Montana and of those 29% came from outside of Flathead County. Visitors spent an average of 6.29 nights in the Flathead Valley area. More people spent money on hotel/motel, restaurant/bar, and gasoline while visiting the area than other spending categories. Respondents to the survey reported total spending of $261,020 in the Flathead Valley. Results provide …

Moderating The Impact Of E-Commerce Expenses On Financial Performance In Us Upper Upscale Hotels: The Role Of Property Size, Agnes L. Defranco, Cristian Morosan, Nan Hua

Rosen Faculty Scholarship and Creative Works

The heavily fragmented hotel industry, embracing the changes in their guests’ use of electronic devices, has spent considerable resources to incorporate electronic commerce (e-commerce) practices. The extant literature offers inconclusive findings with regard to the effect of e-commerce on firm performance, especially when firm size is considered. Given the high fragmentation of size in the hotel industry, understanding its role in the deployment of e-commerce could result in substantial benefits for both hotel firms and consumers. Using the financial performance of 689 observations of over 110 hotels during 2007 to 2012, this study finds that e-commerce expenses positively impact firm …

Revisiting Market Segments Based On "What Attracted Visitors To Montana", Norma P. Nickerson, Jake Jorgenson

Institute for Tourism and Recreation Research Publications

Destination branding has risen in popularity since place branding has proven beneficial for states, cities, and countries looking to position themselves away from competition. In 1999, nonresident visitors to Montana were segmented based on what attracted them to the state and compared against one another resulting in the article “Branding a state from features to positioning: Making it simple” in the Journal of Vacation Marketing. Since then, a statewide branding initiative was developed and implemented providing the state with a cohesive message for stakeholders. This study revisits the segmentation process from pre-brand visitors with those who recently traveled to the …

Advertisement (Card): St. Johns River Day Line

Tourism

Advertisement (card): St. Johns River Day Line Sightseeing Steamers... The Miller Press, [1920?]

Brochure: The Buccaneer Trail Travel Florida’S New Seashore Route Avoid City Congestion, Ocean Highway And Port Authority

Tourism

Brochure: The Buccaneer Trail Travel Florida's New Seashore Route Avoid City Congestion... [Fernandina, Fla., Ocean Highway and Port Authority, 1958?]

Brochure: Florida Hotel Guide Compliments Of Florida State Hotel Association Season 1924-25, Florida State Hotel Association

Tourism

Brochure: Florida Hotel Guide Compliments of Florida State Hotel Association Season 1924-25. Jacksonville, Fla., [Florida State Hotel Association?, 1924?] (Tutewiler Press) Includes map of Florida, c1921. PALMM

Brochure: The Conch House Marina Resort

Tourism

St. Augustine, Fla.

Brochure: Conch House Marina Resort.

Brochure: The Monson

Tourism

St. Augustine, Fla.

Brochure: The Monson. Nashville, [Tenn.], Benson Printing Co.

Brochure: Ponte Vedra Country Club Jacksonville Beach, Florida

Tourism

Ponte Vedra Country Club, Ponte Vedra Beach, Fla.

Brochure: Ponte Vedra Country Club, Jacksonville Beach, Florida [1935?]

Brochure: Schedule Of Rates Effective January 1, 1949 – Ponte Vedra Club

Tourism

Ponte Vedra Club, Ponte Vedra Beach, Florida

Brochure: Schedule of Rates, effective January 1, 1949.

Brochure: The Hunting Lodge Operated In Connection With The Inn, Ponte Vedra Beach Florida

Tourism

Hunting Lodge, Ponte Vedra Beach, Fla.

Brochure: The Hunting Lodge operated in connection with The Inn Ponte Vedra Beach Florida.

Brochure: The World’S Finest Beach Jacksonville Beach, Florida., Jacksonville Beaches Cottage And Motor Court Association

Tourism

Jacksonville Beach, Fla.

Brochure: Jacksonville Beaches Cottage and Motor Court Association / The World's Finest Beach Jacksonville Beach, Florida. PALMM.

Brochure: Florida's Jacksonville Beach Atlantic Shores Courts And Coffee Shop

Tourism

Jacksonville Beach, Fla.

Brochure: Florida's Jacksonville Beach Atlantic Shores Courts and Coffee Shop.

Brochure: Jacksonville - Florida Hotel Windsor

Tourism

Windsor, Hotel, Jacksonville, Fla.

Brochure: Hotel Windsor Jacksonville Florida.

Brochure: Hotel Windsor Jacksonville Florida Cordial Hospitality

Tourism

Windsor, Hotel, Jacksonville, Fla.

Brochure: Hotel Windsor Jacksonville Florida Cordial Hospitality. Caption on verso: The trend is to the Windsor.

Brochure: Hotel Windsor Jacksonville Florida

Tourism

Windsor, Hotel, Jacksonville, Fla.

Brochure: Hotel Windsor Jacksonville Florida.(cover illustration: watercolor of hotel exterior)

Brochure: Hotel Windsor Jacksonville Florida

Tourism

Windsor, Hotel, Jacksonville, Fla.

Brochure: Hotel Windsor Jacksonville Florida. Caption on verso: One of Florida's Finest Hotels. PALMM

Brochure: Hotel Windle, Just A Pointer

Tourism

Windle, Hotel, Jacksonville, Fla.

Brochure: Hotel Windle Just a Pointer Jacksonville, Florida. Windle W. Smith, Mgr.On verso: Points of Interest in and Around Jacksonville: Amusements. PALMM

Brochure: Hotel Windle, Jacksonville, Florida

Tourism

Windle, Hotel, Jacksonville, Fla.

Brochure: Hotel Windle Jacksonville Florida. [Jacksonville, Fla.?], Arnold Printing Co. PALMM

Brochure: Waltmae – High Class Tourist Accommodations

Tourism

Waltmae [private home], Jacksonville, Fla.

Brochure: "Waltmae" Mrs. W.R. Ludwig, Owner. High-Class Tourist Accommodations.

Brochure: Hotel Seneca Jacksonville Florida

Tourism

Seneca, Hotel, Jacksonville, Fla.

Brochure: Hotel Seneca Jacksonville Florida.Caption on verso: Location of The Seneca. PALMM

Brochure: The Seminole, Jacksonville, Florida

Tourism

Seminole, Hotel, Jacksonville, Fla.

Brochure: The Seminole, Jacksonville, Florida: air-conditioned : Jacksonville's leading hotel : a J. B. Pound Hotel. Jacksonville, Florida. Jacksonville [Fla.], Litho U.S.A. Drew. PALMM

Brochure: The Seminole

Tourism

Seminole, Hotel, Jacksonville, Fla.

Brochure: The Seminole Charlie Griner, manager. Jacksonville, Florida. At top: A room and a bath a dollar and a half at "Jacksonville's Leading Hotel".