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Full-Text Articles in Business

Intellectual Capital In Hospitality And Tourism: A Critical Review And Future Research Agenda, Vladimir Dzenopoljac, Vladimir Senic, Thouraya Gherissi Labben, Hasan Evrim Arici, Mehmet Ali Koseoglu Oct 2023

Intellectual Capital In Hospitality And Tourism: A Critical Review And Future Research Agenda, Vladimir Dzenopoljac, Vladimir Senic, Thouraya Gherissi Labben, Hasan Evrim Arici, Mehmet Ali Koseoglu

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Purpose The purpose of this research is to provide a critical review of the intellectual capital (IC) research in hospitality and tourism (HT) literature. Design/methodology/approach This study uses 141 research papers published on IC in HT between 2003 and 2021 to offer the findings of a systematic review of publications that cover the issue of IC as a holistic concept, rather than just a component of it, within the sector. Findings The progress on the topic is addressed. The authors' findings also reveal the related research productivity, main themes compared to other service sectors and methodologies applied in the knowledge …


Stopovers As Valued-Based Experience: A Conceptual Model, Filareti Kotsi, Kim Johnston, Steven Pike May 2023

Stopovers As Valued-Based Experience: A Conceptual Model, Filareti Kotsi, Kim Johnston, Steven Pike

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This study on stopovers, defined as consisting of a one to three-night transition to a destination featuring value-based experiences, uses a multi-site data collection approach of focus groups in six cities to examine stopovers during long-haul air travel in Dubai and Abu Dhabi, Singapore and Hong Kong. It contributes to the literature on stopovers by defining and conceptualizing the term and identifying the key influences of stopover choice and value experiences of travelers from distant geographic areas, namely, the United Kingdom, France, Australia, and New Zealand. The proposal of the conceptual model on stopovers offers a basis for destination marketers …