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Full-Text Articles in Business

Communities Of Practice, Cailin B. Hochradel Dec 2013

Communities Of Practice, Cailin B. Hochradel

Instructional Design Capstones Collection

Communities of Practice (CoP) are groups where users who share the same interests can discuss a particular practice while sharing resources, tools, and work arounds. With a unique business model and product line as well as a significant portion of Mabey Inc. employees in remote locations, a CoP will bridge the communication and distance gap to make learning and development easier and more fluid. Mabey Inc. chose to install Yammer to facilitate their CoP. With this initiative all employees were enrolled in the system and encouraged to use it but not given any directive on how or how often to …


New Silicon Valleys Or A New Species? Commoditization Of Knowledge Work And The Rise Of Knowledge Services Clusters, Stephan Manning Jan 2013

New Silicon Valleys Or A New Species? Commoditization Of Knowledge Work And The Rise Of Knowledge Services Clusters, Stephan Manning

Management and Marketing Faculty Publication Series

This paper explores knowledge services clusters (KSCs) as a distinct and increasingly important form of geographic cluster, in particular in emerging economies: KSCs are defined as geographic concentrations of lower-cost skills serving global demand for increasingly commoditized knowledge services. Based on prior research on clusters and services offshoring, and data from the Offshoring Research Network (ORN), major properties and contingencies of KSC growth are discussed and compared with both high-tech clusters and low-cost manufacturing clusters. Special emphasis is put on the ambivalent effect of commoditization of knowledge work on KSC growth: It is proposed that KSCs attract most projects if …