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Articles 1 - 30 of 129
Full-Text Articles in Business
Gradual Changes In Repeat Customers' Adoption Behavior Toward Responses To Mobile Direct Mail Coupon Promotions, Shahriar Akter
Gradual Changes In Repeat Customers' Adoption Behavior Toward Responses To Mobile Direct Mail Coupon Promotions, Shahriar Akter
Shahriar Akter
Service businesses record the number of visitors as a measure of the performance of their business. However, summarized observations such as the total number of visits per month provide little insight on individual-level visiting behavior. In addition, behavior may change over time, especially in a swiftly changing environment induced by mobile promotions. This paper presents an individual level model for shop visiting behavior based on data of a beauty salon. The model focuses on gradual changes toward responses to mobile direct mail (DM) coupons based on the shop visit interval (SVI) of the beauty salon. This means that as someone …
Ssrn As An Initial Revolution In Academic Knowledge Aggregation And Dissemination, David Bray, Sascha Vitzthum, Benn Konsynski
Ssrn As An Initial Revolution In Academic Knowledge Aggregation And Dissemination, David Bray, Sascha Vitzthum, Benn Konsynski
Sascha Vitzthum
Within this paper we consider our results of using the Social Science Research Network (SSRN) over a period of 18 months to distribute our working papers to the research community. Our experiences have been quite positive, with SSRN serving as a platform both to inform our colleagues about our research as well as inform us about related research (through email and telephoned conversations of colleagues who discovered our paper on SSRN). We then discuss potential future directions for SSRN to consider, and how SSRN might well represent an initial revolution in 21st century academic knowledge aggregation and dissemination. Our paper …
Virtual Environments Innovation And R&D Activities: Management Challenges, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
Virtual Environments Innovation And R&D Activities: Management Challenges, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
Nader Ale Ebrahim
Companies will not survive long unless they join a threefold revolution in management itself, innovation, and information technology. Innovation plays a central role in economic development, at regional and national level. In the competitive environment companies are obliged to produce more rapidly, more effectively and more efficiently in new product development which is a result of research and development (R&D) activities. It is necessary for them to put together different capabilities and services with the goal, through cooperation between suppliers and customers, service providers and scientific institutions to achieve innovations of high quality. Depending on the type of industry, the …
Virtual R&D Teams: A Sustainable Infrastructure For Promoting Smes, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
Virtual R&D Teams: A Sustainable Infrastructure For Promoting Smes, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
Nader Ale Ebrahim
Small and medium sized enterprises (SMEs) are a major part of the industrial economies. Their survival and growth has therefore been a prominent issue. Research and development (R&D) enables firms to create new technologies and/or to build on existing technologies obtained through technology transfer. Nowadays unpredictable environment suggests that many firms seek new ways of conducting their business through some kind of R&D activities to make a profit and stay ahead of the competition. To survive in the global economy SMEs have to improve their products and processes exploiting their intellectual capital in a dynamic network of knowledge-intensive relations inside …
Rfid-Enabled Warehouse Optimization: Lessons From Early Adopters In The 3pl Industry, S. F. Wamba, T. R. Coltman, Katina Michael
Rfid-Enabled Warehouse Optimization: Lessons From Early Adopters In The 3pl Industry, S. F. Wamba, T. R. Coltman, Katina Michael
Faculty of Informatics - Papers (Archive)
This paper presents the impact of RFID technology on the picking and shipping processes of one RFID-enabled warehouse in the 3PL industry. The findings from our study confirm initial results from many studies where RFID implementation has been shown to enable business process redesign, improve data quality, real-time data collection and synchronization and enhance system integration. In this study we show that the full potential of RFID technology is dependent upon the involvement of all supply chain members involved in implementation. Moreover, firms considering implementing RFID technology need to take into account their investment in complementary assets such as employee …
Dealing With Virtual R&D Teams In New Product Development, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
Dealing With Virtual R&D Teams In New Product Development, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
Nader Ale Ebrahim
National and global collaboration in research and development (R&D) is becoming increasingly important in creating the knowledge that makes research and business more competitive. Multinational enterprises have increased their research and development (R&D) investment in different countries. These multiple sites encourage the development of more ideas, due to the varied international backgrounds in global networks and the knowledge spillovers. In order to secure the viability of business processes, services and products R&D teams need to access and retrieve information from as many sources as possible. From the other perspective virtual teams are important mechanisms for organizations seeking to control scarce …
Toward A Unified Theory Of Access To Local Telephone Systems, Daniel F. Spulber, Christopher S. Yoo
Toward A Unified Theory Of Access To Local Telephone Systems, Daniel F. Spulber, Christopher S. Yoo
All Faculty Scholarship
One of the most distinctive developments in telecommunications policy over the past few decades has been the increasingly broad array of access requirements regulatory authorities have imposed on local telephone providers. In so doing, policymakers did not fully consider whether the justifications for regulating telecommunications remained valid. They also allowed each access regime to be governed by its own pricing methodology and set access prices in a way that treated each network component as if it existed in isolation. The result was a regulatory regime that was internally inconsistent, vulnerable to regulatory arbitrage, and unable to capture the interactions among …
Threat-Balancing In Vendor Transition, Cecil Eng Huang Chua, Wee Kiat Lim, Siew Kien Sia, Christina Soh
Threat-Balancing In Vendor Transition, Cecil Eng Huang Chua, Wee Kiat Lim, Siew Kien Sia, Christina Soh
CMP Research
While many outsourcing contracts are expiring, and vendor transition is becoming an increasing concern, little research helps organizations manage vendor transition. This paper explores vendor transition across two case sites. In one case, the outgoing vendor cooperated with the client which resulted in the client distancing itself from interactions between vendors. In the second case, the outgoing vendor was openly hostile, with the result that the client allied with the incoming vendor to manage vendor transition. These findings mirror expectations from balance of threat theory, a political science theory about interactions between nations. Balance of threat theory predicts that outgoing …
The Enduring Lessons Of The Breakup Of At&T: A Twenty-Five Year Retrospective, Christopher S. Yoo
The Enduring Lessons Of The Breakup Of At&T: A Twenty-Five Year Retrospective, Christopher S. Yoo
All Faculty Scholarship
On April 18-19, 2008, the University of Pennsylvania Law School hosted a landmark conference on “The Enduring Lessons of the Breakup of AT&T: A Twenty-Five Year Retrospective.” This conference was the first major event for Penn’s newly established Center for Technology, Innovation, and Competition, a research institute committed to promoting basic research into foundational frameworks that will shape the way policymakers think about technology-related issues in the future. The breakup of AT&T represents an ideal starting point for reexamining the major themes of telecommunications policy that have emerged over the past quarter century. The conference featured a keynote address by …
Taxonomy Of Knowedge Management Research In Hospitality And Tourism, Henner Nehles
Taxonomy Of Knowedge Management Research In Hospitality And Tourism, Henner Nehles
UNLV Theses, Dissertations, Professional Papers, and Capstones
The hospitality industry is operating in an ever increasing knowledge-based economy, where hotels have to increase customer satisfaction and retention levels, lower employees turnover rates and operating expenses, maximize profits and strive to gain a sustainable competitive advantage. “Knowledge management caters to the critical issues of organizational adaptation, survival, and competence in the face of increasingly discontinuous environmental change. Essentially, it embodies organizational processes that seek synergistic combinations of data and information processing capacity of information technologies, and the creative and innovative capacity of human beings” (Civi, 2000, p.166). Knowledge Management (KM) is not a new concept. It has its …
Towards Self-Organizing, Smart Business Networks: Let’S Create ‘Life’ From Inert Information, David Bray, Benn Konsynski
Towards Self-Organizing, Smart Business Networks: Let’S Create ‘Life’ From Inert Information, David Bray, Benn Konsynski
David A. Bray
We review three different theories that can inform how researchers can determine the performance of smart business networks, to include: (1) the Theory of Evolution, (2) the Knowledge-Based Theory of the Firm, and (3) research insights into computers and cognition. We suggest that each of these theories demonstrate that to be generally perceived as smart, an organism needs to be self-organizing, communicative, and tool-making. Consequentially, to determine the performance of a smart business network, we suggest that researchers need to determine the degree to which it is self-organizing, communicative, and tool-making. We then relate these findings to the Internet and …
An Analysis Of Small Business Patents By Industry And Firm Size, Anthony Breitzman, Diana Hicks
An Analysis Of Small Business Patents By Industry And Firm Size, Anthony Breitzman, Diana Hicks
Faculty Scholarship for the College of Science & Mathematics
No abstract provided.
Hybrid Mail, Status, Possibilities And Scenarios, Jacob Johnsen
Hybrid Mail, Status, Possibilities And Scenarios, Jacob Johnsen
Jacob Johnsen, MSc
Overview of solutions and possibilities as well as past experiences with the use of hybrid mail.
Leading Firms As Knowledge Gatekeepers In A Networked Environment, Deogratias Harorimana Mr
Leading Firms As Knowledge Gatekeepers In A Networked Environment, Deogratias Harorimana Mr
Dr Deogratias Harorimana
This chapter introduces the role of the knowledge gatekeeper as a mechanism by which knowledge is created and transferred in a networked environment. Knowledge creation and transfer are essential for building a knowledge based economy. The chapter considers obstacles that inhibit this process and argues that leading firms create a shared socio-cultural context that enables the condivision of tacit meanings and codification of knowledge. Leading firms act as gatekeepers of knowledge through the creation of shared virtual platforms. There will be a leading firm that connects several networks of clients and suppliers may not interact directly with one another, but …
Eine Serviceorientierte Architektur (Soa) Für Die Integration Von Rfid-, Sensor- Und Lokalisierungsdaten Im Facility Management, Daniel Hanhart, Christine Legner, Hubert Oesterle
Eine Serviceorientierte Architektur (Soa) Für Die Integration Von Rfid-, Sensor- Und Lokalisierungsdaten Im Facility Management, Daniel Hanhart, Christine Legner, Hubert Oesterle
Hubert Oesterle
RFID-, Sensor- und Lokalisierungstechnologien werden die Abläufe im Facility Management künftig stark verändern. Angesichts der hohen Kosten des Vorort-Einsatzes eines Mitarbeiters und der verteilten Standorte von Immobilien bieten diese Technologien Immobilienbetreibern die Chance, ihre Kostenstrukturen durch hoch integrierte Abläufe zu optimieren und sich im Wettbewerb durch Zusatzleistungen zu differenzieren. Die Integration mobiler und ubiquitärer Technologien in bestehende Systemlandschaften erfordert jedoch die Implementierung zusätzlicher Infrastrukturkomponenten und Schnittstellen. In der Vergangenheit war dies mit dem Einsatz verschiedener, proprietärer Technologien verbunden und führte zu komplexen, schwer beherrschbaren Integrationslösungen. Ausgehend von Anwendungsszenarien in der Instandhaltung von Immobilien zeigt der vorliegende Beitrag, welchen Beitrag Serviceorientierte …
Milestone Payments Or Royalties? Contract Design For R&D Licensing, Pascale Crama, Bert De Reyck, Zeger Degraeve
Milestone Payments Or Royalties? Contract Design For R&D Licensing, Pascale Crama, Bert De Reyck, Zeger Degraeve
Research Collection Lee Kong Chian School Of Business
We study how innovators can optimally design licensing contracts when there is incomplete information on the licensee's valuation of the innovation, and limited control over the licensee's development efforts. A licensing contract typically contains an up-front payment, milestone payments at successful completion of a project phase, and royalties on sales. We use principal-agent models to formulate the licensor's contracting problem, and we find that under adverse selection, the optimal contract structure changes with the licensee's valuation of the innovation. As the licensee's valuation increases, the licensor's optimal level of involvement in the development-directly or through royalties-should decrease. Only a risk-averse …
Virtual R&D Teams For Npd In Smes: Past, Present And Future Trend, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
Virtual R&D Teams For Npd In Smes: Past, Present And Future Trend, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
Nader Ale Ebrahim
This paper provides a comprehensive review on different aspects of virtual teams based on authentic and reputed publications. The purpose of the state-of-the-art literature review is to provide an overview of what is known about the structure and dynamics of R&D collaboration in SMEs. SMEs are the backbone of the world business. The focus of the investigation is on virtual R&D teams in SMEs. After providing a definition and importance of virtual teams, research and development (R&D), small and medium enterprises (SME) and new product development (NPD), the relationship between them will be examined. This paper seeks to address some …
Concurrent Collaboration In Research And Development, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
Concurrent Collaboration In Research And Development, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
Nader Ale Ebrahim
Integration is the essence of current research and development (R&D) activity in many organizations. Integration can be established in various ways depending on the type, size and intricacy in organizational functions and products. Nevertheless, research and development (R&D) has become an inevitable function in most manufacturing companies in order to develop their own product niches for their survival in the prevailing highly completive market environment. Research and development functions are fundamental drivers of value creation in technologybased enterprises. Of creating and maintaining a vibrant R&D environment, organizations individually or collectively need to incorporate virtual R&D team. A virtual R&D team …
New Product Development In Virtual Environment, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
New Product Development In Virtual Environment, Nader Ale Ebrahim, Shamsuddin Ahmed, Zahari Taha
Nader Ale Ebrahim
Purpose - The literature on the topic has evolved exponentially since eight years ago. Relaying on a review of studies published in recent years, this article proposes and discusses a framework which incorporates a set of virtual teams involved in a new product development initiative. Design/methodology/approach – A range of academic and practitioner literature related to virtual teams and virtual new product development is reviewed. What is Virtual New Product Development and what determines its development in manufacturing firms? These two questions are answered. Findings - The decision to use a virtual team is often a necessity and not a …
Torts And Innovation, Gideon Parchomovsky, Alex Stein
Torts And Innovation, Gideon Parchomovsky, Alex Stein
All Faculty Scholarship
This Essay exposes and analyzes a hitherto overlooked cost of the current design of tort law: its adverse effect on innovation. Tort liability for negligence, defective products, and medical malpractice is determined by reference to custom. We demonstrate that courts’ reliance on custom and conventional technologies as the benchmark of liability chills innovation and distorts its path. Specifically, the recourse to custom taxes innovators and subsidizes replicators of conventional technologies. We explore the causes and consequences of this phenomenon and propose two possible ways to modify tort law in order to make it more welcoming to innovation.
Schumpeterian Competition And Antitrust, Herbert J. Hovenkamp
Schumpeterian Competition And Antitrust, Herbert J. Hovenkamp
All Faculty Scholarship
Joseph Schumpeter's vision of competition saw it as a destructive process in which effort, assets and fortunes were continuously destroyed by innovation. One possible implication is that antitrust's attention on short-run price and output issues is myopic: what seems at first glance to be a monopolistic exclusionary practice might really be an innovative enterprise with enormous payoffs in the long run. While this may be the case, three qualifications are critical. First, one must not confuse the prospect of innovation with the scope of the intellectual property laws; their excesses and special interest capture cast serious doubt on the proposition …
An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael
An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael
Faculty of Informatics - Papers (Archive)
RFID technology is defined as a wireless automatic identification and data capture (AIDC) technology and is considered as “the next big thing” in the management and “the next revolution in supply chain”. Recently, the topic has attracted the interest of the industrial community as well as the scientific community. Following this tendency, this paper applies an Information Systems Design Theory (ISDT) for an RFID-based University Laboratory. For practitioners, the paper provides some insights into the set-up and use of RFID laboratory in university settings, and at the same time, it offers a set of hypotheses that can be empirically tested.
Random Thoughts About Volume 34, 2008, And Some Insights Into Journal Production, Connie Foster
Random Thoughts About Volume 34, 2008, And Some Insights Into Journal Production, Connie Foster
DLTS Faculty Publications
No abstract provided.
Entrepreneurs Are Serial Risktakers Not Gamblers, Says Phillip Phan, Knowledge@Smu
Entrepreneurs Are Serial Risktakers Not Gamblers, Says Phillip Phan, Knowledge@Smu
Knowledge@SMU
Entrepreneurs are not gamblers, believes Phillip Phan, management professor at Johns Hopkins University. He is also Tommie Goh visiting professor of entrepreneurship and business at the Lee Kong Chian School of Business, Singapore Management University (SMU). Phan delivered a lecture in Singapore recently about the essence of entrepreneurship, how to identify entrepreneurial opportunities, and the role of governments in supporting entrepreneurs.
Lighting Up Rural Indonesia Through Community-Owned Hydropower Projects, Knowledge@Smu
Lighting Up Rural Indonesia Through Community-Owned Hydropower Projects, Knowledge@Smu
Knowledge@SMU
More than 105 million people, just under half the total population of Indonesia, are without electricity even today. 2006 Ashoka Foundation Fellow Tri Mumpuni, executive director of Indonesian NGO IBEKA (People Centred Economic and Business Institute), spoke at a forum -- organised by the Lien Centre for Social Innovation of the Singapore Management University -- about how IBEKA is helping to develop sustainable community enterprises in the energy sector.
States, Markets, And Gatekeepers: Public-Private Regulatory Regimes In An Era Of Economic Globalization, Christopher M. Bruner
States, Markets, And Gatekeepers: Public-Private Regulatory Regimes In An Era Of Economic Globalization, Christopher M. Bruner
Scholarly Works
This paper illuminates the spectrum of international economic regimes through discussion of an under-theorized regulatory structure in which traditional distinctions between state and market, public and private power, hard and soft law, and international and domestic policy realms, essentially collapse - the public-private gatekeeper.
Specifically, I examine striking similarities between global bond markets and e-commerce markets through comparison of entities regulating admission to them - the dominant credit rating agencies (Standard & Poor's and Moody's), and the Internet Corporation for Assigned Names and Numbers (ICANN). Following anexamination of the development of these markets and the global regulatory power exercised by …
Origami’S Enterprise 2.0 Solution: The Next Frontier In Computing?, Knowledge@Smu
Origami’S Enterprise 2.0 Solution: The Next Frontier In Computing?, Knowledge@Smu
Knowledge@SMU
James Ong, founder and CEO of technology company, Origami Frontiers, exemplifies a new generation of western educated technocrats and market-savvy entrepreneurs. After nearly two decades in the US, Ong returned to his roots in 2002, fuelled by a vision to develop innovative enterprise solutions based on emerging Web 2.0 technologies. At a research seminar organised by the School of Information Systems, Singapore Management University, Ong described how he wanted to be a part of the technology revolution in Asia.
Ored Quarterly Newsletter, Sadiq Shah
Ored Quarterly Newsletter, Sadiq Shah
ORED Quarterly Newsletter
Connecting Knowledge with Businesses and Society to Promote Economic Growth and to Enhance the Quality of Life
Organizational Learning Platform And New Product Development, Wee Liang Tan, So-Jin Yoo
Organizational Learning Platform And New Product Development, Wee Liang Tan, So-Jin Yoo
Research Collection Lee Kong Chian School Of Business
No abstract provided.
The Research On Container Operations At Container Freight Station And Rfid Implementation, Kasarla Naga Chandra Mohan
The Research On Container Operations At Container Freight Station And Rfid Implementation, Kasarla Naga Chandra Mohan
World Maritime University Dissertations
No abstract provided.