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The Utilization Of A Hybrid Task Technologyfit-Technology Acceptance Model For The Evaluation Of Hotel Guest Empowerment Technologies Usage, Thomas Schrier

UNLV Theses, Dissertations, Professional Papers, and Capstones

In the modern economy organizations are trying to find every means possible to increase productivity and reduce costs. As such many organizations have turned to technology to aid in this. Due to this in recent years there has been a transition from traditional consumer self-service environments to technology assisted self-service environments. Through the use of technology customers are able to create products and services for purchase by with little to no help from the organization providing the products and services.

The hotel industry has also seen a rise in the use of technology applications to guests in performing services once …