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Technology That Enables, Services That Empower, Yuyun Wirawati Ishak
Technology That Enables, Services That Empower, Yuyun Wirawati Ishak
Research Collection Library
Before 2016, the Library offered two different information desks: one for general/circulation enquiry and one for reference enquiry. The problem at that time was quite glaring: we were to open a new library branch, and if we replicated the information desks, we would have ended up with 4 different information desks, causing constraints in human resources and logistics.The solution seemed obvious: to merge the information desks into a single desk, hence cutting down the needs for staffing. The implementation, however, was not that straightforward. Staff who used to manage circulation enquiry were not comfortable with reference enquiry, and vice versa. …
Library Services Platform: A Platform For Innovation, Salihin Mohammed Ali
Library Services Platform: A Platform For Innovation, Salihin Mohammed Ali
Research Collection Library
In Aug 2015, SMU Libraries migrated to a Library Services Platform (LSP) called Alma. Branded as the next-generation Integrated Library Systems (ILSs), LSPs take advantage of cloud computing and Web technologies to manage physical, digital and electronic materials in a unified manner. Since the adoption of Alma, SMU Libraries have transformed the way it organizes and functions namely in areas of talent management, assessment and service development.
Smu Libraries: “Sensory” In Library Spaces, Nursyeha Yahaya, Devika Sangaram, Salihin Mohammed Ali, Aaron Tay
Smu Libraries: “Sensory” In Library Spaces, Nursyeha Yahaya, Devika Sangaram, Salihin Mohammed Ali, Aaron Tay
Research Collection Library
The Li Ka Shing Library recently included a new section, “Heat Maps” on the library website, providing users instant access to the physical occupancy spaces across all the different levels in the library. The indoor location-aware system is one in the latest slew of additions in tracking the library patrons’ visitations. It is the first of the many forms of library usage data sources that seek to provide an impetus in engaging the SMU community through real-time data visualizations. This enhances the perception of SMU Libraries as a creative nexus that nurtures and champions innovative methods of information access through …
Smu Libraries: “Sensory” In Library Spaces, Nursyeha Yahaya, Salihin Mohammed Ali, Devika Sangaram
Smu Libraries: “Sensory” In Library Spaces, Nursyeha Yahaya, Salihin Mohammed Ali, Devika Sangaram
Research Collection Library
No abstract provided.
Collaborating With Faculty In Information Literacy Classes Works! A Case Study Of Partnership Between Research Librarians And Faculty At The Li Ka Shing Library, Singapore Management University, Rajendra Munoo, Elizabeth Su
Collaborating With Faculty In Information Literacy Classes Works! A Case Study Of Partnership Between Research Librarians And Faculty At The Li Ka Shing Library, Singapore Management University, Rajendra Munoo, Elizabeth Su
Research Collection Library
No abstract provided.