Business Commons^™

Organizational Readiness Assessment For Fraud Detection And Prevention: Case Of Airlines Sector And Electronic Payment, Sultan Ayed Alghamdi

Dissertations and Theses

Payment processing systems have advanced significantly in the airline business. Because e-payments are easy, they have captured the attention of many companies in the aviation industry and are quickly becoming the dominant means of payment. However, as technology advances, fraud grows at a comparable rate. Over the years, there has been a surge in payment fraud incidents in the airline sector, reducing the platform's trustworthiness. Despite attempts to eliminate e-payment fraud, decision-makers lack the technical expertise required to use the finest fraud detection and prevention assessments; this research recognizes the lack of an established decision model as a hurdle and …

Perceived Value Of Technology Product Features By Crowdfunding Backers: The Case Of 3d Printing Technology On Kickstarter Platform, Nina Chaichi

Dissertations and Theses

Crowdfunding is an activity that gathers funds by drawing on a relatively small contribution from a relatively large number of individuals using the internet. One of the crowdfunding purposes is to fund entrepreneurial ventures. Modern crowdfunding activities--that utilize the internet--go back to 1997 and gained popularity in the music and video community. However, the most common platforms for entrepreneurial activities, including Kickstarter and IndieGoGo, have been established as recently as 2008. Thus the understanding of crowdfunding's dynamic is in its infancy.

Crowdfunding has been studied from various perspectives, primarily focusing on the factors that increase the platform's participation and determinants …

Technology Management Maturity Assessment Model In Healthcare, Amir Shaygan

Dissertations and Theses

Significant gaps in the practical transformation of clinical knowledge into practices, increasing healthcare costs, costly medical errors, healthcare institutions' obligations towards improving safety, clinical outcomes, and efficacy of care from one side; and the rise of disruptive innovations, the adoption of electronic health records and novel diagnostic tools, and the plethora of data from the other side has made the need for a new approach in managing the U.S healthcare systems an imperative. Continuous learning has been utilized to mitigate some of these issues have been in healthcare organizations. Continuous learning is especially important in the research centers that act …

Assessment Of The Blockchain Technology Adoption For The Management Of The Electronic Health Record Systems, Saeed Mohammed Alzahrani

Dissertations and Theses

Blockchain is an emerging technology that holds great promises in healthcare despite slow adoption and previous unsuccessful implementation projects. Blockchain adoption in healthcare has been slow, partly because healthcare is a heavily regulated and complex industry. Blockchain applications span various areas of healthcare such as patient data management, health information exchange, health supply chain management, financial and insurance claims, clinical trial, biomedical devices tracking, and pharmaceutical counterfeit. The main challenges with blockchain technology in healthcare are: scarcity of real applications, the high level of failing projects, and the need for various parties to function together. There is, however, a lack …

Exploring The Factors Influencing Big Data Technology Acceptance, Mohammad Nayemur Rahman

Dissertations and Theses

The success of new technology depends on user acceptance. Therefore, discovering the antecedents of technology use is pivotal to overcoming the lack of user acceptance in the field of technology adoption. Factors of critical technological capability, in particular, are overlooked and largely neglected in the literature. Accordingly, the body of literature on the field of technology adoption is inconclusive as to which technological capability factors influence technology acceptance.

Big Data has received great attention in academic literature and industry papers. Most of the experiments and studies focused on publishing results of big data technologies development, machine learning algorithms, and data …

A Market Diffusion Potential (Mdp) Assessment Model For Residential Energy Efficient (Ee) Technologies In The U.S., Momtaj Khanam

Dissertations and Theses

The Diffusion of Residential Energy Efficient (EE) Technologies has been studied for many years. Finding ways to bridge the energy efficiency gap and increase the diffusion of these technologies have been of much interest to researchers and practitioners alike. However, in most studies, diffusion is equated to adoption of EE technologies by consumers. The present study tries to break this mindset and develops a model to assess the diffusion of residential EE technologies from the market's perspective. The model assesses diffusion of an EE technology based on the market's ability to provide benefits to customers that are identified to be …

An Assessment Of The Decision-Making Units' Efficiency In Service Systems, Maoloud Yakhlif Dabab

Dissertations and Theses

Most tools and models of performance and quality of service management are generic and do not solve complex technical systems. The critical components of the system need such tools to assess their efficiency to make a better decision about them. One of the primary objectives in the service systems is to improve the ability of efficiency, effectiveness, and sustainability of critical assets. One of the challenges with improving critical assets is the amount of major capital spending needed to upgrade a technology infrastructure with a high obsolescence rate. This along with usage and reliability issues, makes evaluating mobile cells to …

Narrowing The Cognitive Distance Between Engineers And Customers: A Novel Approach, Based On Fuzzy Cognitive Mapping, Byung Sung Yoon

Dissertations and Theses

During concept development, product developers consider product users and their future experience, cost, development and manufacturing efficiency, product function/quality, and differentiation of the product in the market. Development teams often struggle to adequately address all of these considerations, due to the following reasons: (1) Differences in technological and experiential knowledge, methods used, and communication styles that make it difficult for customers/user, marketing, and engineering to communicate effectively. As a result, important factors may not be sufficiently considered. (2) Product design factors, including technological alternatives, functions, features, benefits, and customer value are interdependent: in some cases, customers are willing to sacrifice …

Closing The Loop: The Capacities And Constraints Of Information And Communication Technologies For Development (Ict4d), Phillip Nicholas Turman-Bryant

Dissertations and Theses

As a mechanism for collecting and sharing information, information and communications technologies (ICT) hold immense potential for individuals and institutions in low- and middle-income countries. Currently the distribution and adoption of ICTs--particularly mobile devices--has far outpaced the provision of other household services like clean water, sanitation, hygiene, or energy services. At the same time, the development and deployment of Internet of Things (IoT) devices including cellular- and satellite-connected sensors is facilitating more rapid feedback from remote regions where basic services are most limited. When used in conjunction with economic development or public health interventions, these devices and the feedback they …

Development Of A Readiness Assessment Model For Evaluating Big Data Projects: Case Study Of Smart City In Oregon, Usa, Husam Ahmad Barham

Dissertations and Theses

The primary goal of this research is to help any organization, which is planning to transform to the big data analytics era, by providing a systematic and comprehensive model that this organization can use to better understand what factors influence big data projects. Also, the organization's current status against those factors. Finally, what enhancements are needed in the organization's current capabilities for optimal management of factors influencing an upcoming big data project. However, big data applications are vast and cover many sectors, and while most of the factors influencing big data projects are common across sectors, there are some factors …

A Scoring Model To Assess Organizations' Technology Transfer Capabilities: The Case Of A Power Utility In The Northwest Usa, JoãO Ricardo Lavoie

Dissertations and Theses

This research intends to advance knowledge in the technology management field, most importantly in the study of organizations that develop technologies in-house and wish to enhance their technology transfer performance while maintaining adherence between R&D activities and overall business strategies. The objective was to build a multi-criteria decision-making model capable of producing a technology transfer score, which can be used by practitioners in order to assess and later improve their organizations' technology transfer capabilities -- ultimately aiming to improve technology development as a whole. The model was applied to a major power utility organization in the Pacific Northwest of the …

Developing A Mixed-Methods Method To Model Elderly Health Technology Adoption With Fuzzy Cognitive Map, And Its Application In Adoption Of Remote Health Monitoring Technologies By Elderly Women, Noshad Rahimi

Dissertations and Theses

Providing healthcare to the ever-rising elderly population has become a severe challenge and a top priority. Emerging innovations in healthcare, such as remote health monitoring technologies, promise to provide a better quality of care and reduce the cost of healthcare. However, many elderly people reject healthcare innovations. This lack of adoption constitutes a big practical problem because it keeps the elderly from benefiting from technology advances. The phenomenon is even more pronounced among elderly women, who represent the majority of the elderly population.

A plethora of studies in the field of technology adoption resulted in sound, but highly generalized theories …

Assessment Of Policy Alternatives For Mitigation Of Barriers To Ev Adoption, Bilgehan Yildiz

Dissertations and Theses

Electric Vehicle (EV) has become an increasingly important topic in recent years due to energy and environmental concerns. Governments started to focus on remedies to the upcoming climate change threat and seek solutions through policies and regulations. The negative impact of carbon emissions along with pressure from governmental and social organizations force automotive manufacturers to shift to alternative energy sources. However, EV transition is a complex problem because its stakeholders are very diverse including governments, policy makers, EV manufacturers, and Non-Government Organizations (NGOs). Consequently, the barriers to EV adoption are not only consumer oriented, rather exist under many categories. The …

Achieving Organizational Ambidexterity: An Exploratory Model, Using Fuzzy Cognitive Maps, Yasser Alizadeh

Dissertations and Theses

Over the course of three to four decades, most well-established companies lose their dominating position in the market or fail entirely. Their failure occurs even though they have resources for sensing shifting market trends, skills and assets to develop next-generation technologies, and the financial means to fill skill gaps and afford risky investments. Nevertheless, incumbents obviously find it very difficult to invest in innovation that takes attention and resources away from a highly successful core business. A solution to this "innovator's dilemma" is the concept of "organizational ambidexterity," which has garnered considerable attention among researchers in organization and innovation. According …

Assessment Of Technology Adoption Potential Of Medical Devices: Case Of Wearable Sensor Products For Pervasive Care In Neurosurgery And Orthopedics, Liliya Stepanivna Hogaboam

Dissertations and Theses

Information and communication technologies hope to revolutionize the healthcare industry with innovative and affordable solutions with a focus on pervasive care. Wearable sensors products can provide monitoring in a natural environment with a constant stream of information, enriching healthcare practices and enabling better pervasive care.

Wearable sensor technologies could monitor patients' mobility, gait, tremor, daily activity and other health indicators in real time that could allow for simple, non-invasive, tracking of spine care that may lead to increased patient engagement, integration, feedback, post-surgery analysis, monitoring of patient's condition, patient's data extraction and analysis and possibly aiding in better diagnosis, intervention, …

Opportunity Identification For New Product Planning: Ontological Semantic Patent Classification, Farshad Madani

Dissertations and Theses

Intelligence tools have been developed and applied widely in many different areas in engineering, business and management. Many commercialized tools for business intelligence are available in the market. However, no practically useful tools for technology intelligence are available at this time, and very little academic research in technology intelligence methods has been conducted to date.

Patent databases are the most important data source for technology intelligence tools, but patents inherently contain unstructured data. Consequently, extracting text data from patent databases, converting that data to meaningful information and generating useful knowledge from this information become complex tasks. These tasks are currently …

Exploring Technology Forecasting And Its Implications For Strategic Technology Planning, Yonghee Cho

Dissertations and Theses

As the importance of R&D has been growing in economic growth, the accountability and effectiveness of R&D programs are highly emphasized. Especially, in times of economic downturn, the evaluation of performance in a firm is needed to justify R&D investment. In response, various attempts have been made to improve success rates of R&D projects, gain competitive advantage, and achieve a firm's growth in profitability. In particular, in industries where technological innovation is significant, strategic technology planning and R&D capabilities may be the lead ones in defining the dynamic capabilities of a firm. In addition, technology forecasting (TF) in technology planning …

Technology Planning For Aligning Emerging Business Models And Regulatory Structures: The Case Of Electric Vehicle Charging And The Smart Grid, Kelly R. Cowan

Dissertations and Theses

Smart grid has been described as the Energy Internet: Where Energy Technology meets Information Technology. The incorporation of such technology into vast existing utility infrastructures offers many advantages, including possibilities for new smart appliances, energy management systems, better integration of renewable energy, value added services, and new business models, both for supply- and demand-side management. Smart grid also replaces aging utility technologies that are becoming increasingly unreliable, as the average ages for many critical components in utility systems now exceed their original design lives. However, while smart grid offers the promise of revolutionizing utility delivery systems, many questions remain about …

Development Of A Technology Transfer Score For Evaluating Research Proposals: Case Study Of Demand Response Technologies In The Pacific Northwest, Judith Estep

Dissertations and Theses

Investment in Research and Development (R&D) is necessary for innovation, allowing an organization to maintain a competitive edge. The U.S. Federal Government invests billions of dollars, primarily in basic research technologies to help fill the pipeline for other organizations to take the technology into commercialization. However, it is not about just investing in innovation, it is about converting that research into application. A cursory review of the research proposal evaluation criteria suggests that there is little to no emphasis placed on the transfer of research results. This effort is motivated by a need to move research into application.

One segment …

Technological Forecasting Based On Segmented Rate Of Change, Dong-Joon Lim

Dissertations and Theses

Consider the following questions in the early stage of new product development. What should be the target market for proposed design concepts? Who will be the competitors and how fast are they moving forward in terms of performance improvements? Ultimately, is the current design concept and targeted launch date feasible and competitive?

To answer these questions, there is a need to integrate the product benchmarking with the assessment of performance improvement so that analysts can have a risk measure for their R&D target setting practices. Consequently, this study presents how time series benchmarking analysis can be used to assist scheduling …

Participation In Technology Standards Development: A Decision Model For The Information And Communications Technology Industry, Ramin Neshati

Dissertations and Theses

There is a dearth of decision-support models or frameworks to aid managers in the Information and Communications Technology (ICT) industry in uniformly assessing the key factors in the decision to standardize innovative technologies. Making the proper decision is consequential and potentially fraught with risks for the firm such as competitive exposure, high expenditures with inadequate returns, restrictive inbound or outbound patent licensing obligations, and related complications.

This study presents a framework to guide managers in the ICT industry in assessing the factors that inform the decision to participate in the development of technology standards. Using multi-criteria decision analysis and judgment …

Multi-Perspective Technology Assessment To Improve Decision Making: A Novel Approach Using Fuzzy Cognitive Mapping For A Large-Scale Transmission Line Upgrade, Richard Chad Sperry

Dissertations and Theses

The objective of the technology assessment (TA) process is to understand problematic and undesirable consequences from the development and application of technology. TA advocates for the engagement of technology experts and stakeholders to understand the effects of technology. However, TA is often criticized that the decision-making process is not transparent - leaving stakeholders wondering if their contributions were heard. Furthermore, the methods have limited capability for conducting tradeoff analysis between the organizational objectives and conflicting stakeholder perspectives that can result in unintended consequences. Finally, these methods are static making it difficult to update and reassess decision alternatives when new information …

Bridging The Missing Link Between "Top-Down" And "Bottom-Up": A Strategic Policy Model For International Collaboration In Science And Technology, Pattharaporn Suntharasaj

Dissertations and Theses

Success in International Collaboration in Science and Technology (ICST) depends on various factors, different players have different perspectives. Governments participate in collaboration in order to meet their country's policy goals. Scientists and researchers establish their contacts through their personal channels or scientific networks in order to pursue their own academic interest. There are two significant approaches in ICST Policy making which are "top-down" and "bottom-up" approaches. Both approaches are important. One approach can not fit all. Each approach has its own advantages and disadvantages. A balance between these two approaches is necessary.

The objective of this research is to develop …

Developing A Strategic Policy Choice Framework For Technological Innovation: Case Of Chinese Pharmaceuticals, Leong Chan

Dissertations and Theses

With the growing trend of globalization and rapid development of high technologies, emerging economies face more challenges in technology development because they are chasing a fast-moving frontier. They need to identify global technology trends and adapt to local needs and capabilities. Strategies for technology development differ among countries at different developmental stages.

In this research, a technology policy choice framework is developed to link prospective high-tech areas, technology development strategies, and various innovative resources. The research approach is to develop a hierarchical decision model (HDM) and apply the analytic hierarchical process (AHP). Experts are invited from diverse sources to provide …

Innovation Measurement: A Decision Framework To Determine Innovativeness Of A Company, Kenny Phan

Dissertations and Theses

Innovation is one of the most important sources of competitive advantage. It helps a company to fuel the growth of new products and services, sustain incumbents, create new markets, transform industries, and promote the global competitiveness of nations. Because of its importance, companies need to manage innovation. It is very important for a company to be able to measure its innovativeness because one cannot effectively manage without measurement. A good measurement model will help a company to understand its current capability and identify areas that need improvement.

In this research a systematic approach was developed for a company to measure …

The Impact Of Social Capital On Innovation Intermediaries, Songphon Munkongsujarit

Dissertations and Theses

In today's open business environments, innovation happens in globally dispersed organizations that exchange technological knowledge across increasingly permeable boundaries. Innovation intermediaries play an important role in these technology transfer processes. They operate as middle-men between solution seekers (companies seeking technological knowledge for solving their problems) and problem solvers (experts with specialized knowledge and solutions) and thus help to connect suppliers and customers of technological knowledge. Currently, clients that select an intermediary organization and managers of intermediary organizations that assign agents to a project have very little guidance as to what type of an intermediary they should select to guarantee that …

The Knowledge Systems Transfer Project: A Multiple Perspective Investigation Into The Integration Of A New Technology Within A Business Unit, Steven Craig Tarr

Dissertations and Theses

Many organizations have been attempting to build a conceptual framework for managing technology, with varying degrees of success. Most begin by consulting leading technology authorities, borrowing elements of their thinking, and adapting these elements to their organizational and personal situations. This dissertation extends this process by using the formal research methodology of multiple perspectives (technical, organizational, personal, and cross-cuing) to build a case-based model of the technology integration process. The research and the model construction benefits from a solid foundation established through a review of technology management and knowledge systems literature. The significant aspects of the research are tied to …