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Technology and Innovation

Eastern Michigan University

Master's Theses and Doctoral Dissertations

Simulation

Publication Year

Articles 1 - 2 of 2

Full-Text Articles in Business

The Relationship Between Simulation Assessments And Standardized Written Examinations For Emergency Medicine Residents, Sheri Leigh Etapa Clarke Jan 2015

The Relationship Between Simulation Assessments And Standardized Written Examinations For Emergency Medicine Residents, Sheri Leigh Etapa Clarke

Master's Theses and Doctoral Dissertations

Historically, the assessment of medical resident knowledge and skill has occurred through standardized written examinations and faculty observation during real patient encounters. The written examinations, including three levels of board qualifying examinations (USMLE and COMLEX-USA) and specialty specific annual in-training examinations, are used to identify each resident’s knowledge deficiencies. Research shows that faculty evaluations are unable to predict how residents will perform on emergency medicine in-training examinations, and that practicing skills on real patients puts patients’ lives at risk. To improve patient care and enhance the learning environment, medical educators have created simulation tools for medical residents to practice procedures …


Creating Simulation-Based Training Tools For Customer Relationship Management With Service-Oriented Architecture, Jeffrey Guevin Jan 2011

Creating Simulation-Based Training Tools For Customer Relationship Management With Service-Oriented Architecture, Jeffrey Guevin

Master's Theses and Doctoral Dissertations

Simulation-based training offers significant benefits for employee education, but many software packages do not offer tools that can easily accommodate this type of training. This paper argues that the use of Service-Oriented Architecture can make it possible to create software-assisted simulated business environments as a method of training employees. I present the advantages and challenges of simulation as a training paradigm. I then discuss the obstacles to the creation of simulations for CRM training and offer web services as a possible solution. I describe in detail a software application that makes use of the web services interface of a CRM …