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Technology and Innovation

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California State University, San Bernardino

Theses/Dissertations

2022

Information technology

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Terms Of Service Agreement Contracts: An Overview Of Personal Risk Management And Recommendations For Enhancing User Awareness, Brenda Collazo Taylor May 2022

Terms Of Service Agreement Contracts: An Overview Of Personal Risk Management And Recommendations For Enhancing User Awareness, Brenda Collazo Taylor

Electronic Theses, Projects, and Dissertations

This cumulative project will explore the personal risks involved when a user agrees to an online service’s Terms of Service (TOS) Agreement contract, especially when a user checks the “I Agree” box on an online service’s TOS. The key questions were: (1) What are the personal risks involved when a user clicks on the “I Agree” box on an online service TOS Agreement? (2) How are these risks co-related? and (3) How can end users mitigate risks after they have agreed to the TOS? To answer the questions, various TOS agreements were reviewed, and a poll was conducted asking a …