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Technological Change At Work: The Impact Of Employee Involvement On The Effectiveness Of Health Information Technology, Adam Seth Litwin
Technological Change At Work: The Impact Of Employee Involvement On The Effectiveness Of Health Information Technology, Adam Seth Litwin
Adam Seth Litwin
The link between employee involvement (El) and organizational performance is not clear-cut, and the diffusion of information technology (IT) in the workplace complicates this relationship. The author argues that new technologies offer an important avenue by which El can improve hrm performance. He also contends that those studies that do consider El in the context of technological change may be focusing exclusively on workplace-level features of the employment relationship, ignoring variation in functional- and strategic-level aspects of employment relations. To test this hypothesis, he uses Kaiser Permanente Northwest Region’s patient scheduling module as an exemplar to investigate the extent to …
Explaining The Health Information Technology Paradox, Ariel Avgar, Adam Seth Litwin
Explaining The Health Information Technology Paradox, Ariel Avgar, Adam Seth Litwin
Adam Seth Litwin
Excerpt] The substantial gap between the promise inherent in upgrading information systems in health care and the documented reality has baffled health care scholars. Why is a technology so clearly capable of creating efficiencies, increasing safety, and promoting greater information sharing and coordination across professionals failing to live up to expectations?