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Trust Across Borders: A Review Of The Research On Interorganizational Trust In International Business, Tengjian Zou, Gokhan Ertug, Ilya R. P. Cuypers, Donald L. Ferrin
Trust Across Borders: A Review Of The Research On Interorganizational Trust In International Business, Tengjian Zou, Gokhan Ertug, Ilya R. P. Cuypers, Donald L. Ferrin
Research Collection Lee Kong Chian School Of Business
Trust between organizations has been recognized as crucial in international business (IB) and has attracted extensive research attention. Researchers have conceptualized and measured interorganizational trust in multiple ways, investigated numerous determinants and outcomes of interorganizational trust, and explored interorganizational trust in several types of international relationships across a range of country combinations using varied research methodologies. Our review aims to consolidate and advance this literature by focusing on (i) how interorganizational trust has been conceptualized in IB; (ii) how interorganizational trust has been operationalized in IB; (iii) what factors promote or hinder interorganizational trust in IB; (iv) what the outcomes …
Trust Between International Joint Venture Partners: Effects Of Home Countries, Gokhan Ertug, Ilya Cuypers, Niels G. Noorderhaven, Ben M. Bensaou
Trust Between International Joint Venture Partners: Effects Of Home Countries, Gokhan Ertug, Ilya Cuypers, Niels G. Noorderhaven, Ben M. Bensaou
Research Collection Lee Kong Chian School Of Business
Trust is an important factor in interorganizational relations. Interorganizational trust in cross-border relationships is likely to be influenced by the home countries of both partners. Using data on 165 international joint ventures (IJVs), we show that the perceived trustworthiness of an IJV partner is influenced by the general propensity to trust in the trustor's home country. Moreover, the trustworthiness perceived by a focal parent firm is also affected by the home country of the other IJV partner. This second effect is mitigated by experience between the partners.