Open Access. Powered by Scholars. Published by Universities.®

Business Commons

Open Access. Powered by Scholars. Published by Universities.®

Strategic Management Policy

PDF

Selected Works

Articles 1 - 30 of 214

Full-Text Articles in Business

Enhancing Dyadic Performance Through Boundary Spanners And Innovation: An Assessment Of Service Provider–Customer Relationships, Scott J. Grawe, Patricia J. Daughterty, Peter M. Ralston Sep 2019

Enhancing Dyadic Performance Through Boundary Spanners And Innovation: An Assessment Of Service Provider–Customer Relationships, Scott J. Grawe, Patricia J. Daughterty, Peter M. Ralston

Peter Ralston

Firms recognize that working together through collaborative relationships offers potential benefits such as improving cooperation, information sharing, and overall performance. An additional and extremely valuable benefit of working together is the potential for creating innovative business approaches and solutions. Thus, developing external linkages has become a higher priority within many organizations. Boundary spanning employees offer one means of achieving closer cross‐firm relationships. We investigate the roles of boundary spanners by examining service providers and their relationships with customers. More specifically, we examine boundary spanning employees that are physically on‐site at customer facilities. Results provide strong support that boundary spanners perceiving …


Intra-Organizational Communication, Understanding, And Process Diffusion In Logistics Service Providers, Scott J. Grawe, Peter M. Ralston Aug 2019

Intra-Organizational Communication, Understanding, And Process Diffusion In Logistics Service Providers, Scott J. Grawe, Peter M. Ralston

Peter Ralston

Purpose – The purpose of this paper is to investigate, using survey data, how a firm may be able to leverage innovation or processes specifically developed for one customer across its entire customer network using onsite, or implanted, employees.

Design/methodology/approach – Data collected from a survey of 309 implanted logistics service provider (LSP) representatives are analyzed using structural equation modeling.

Findings – The findings show that intra-organizational task interdependence and face-to-face communication can lead to a greater understanding of firm processes developed for specific customers and greater diffusion of these new processes to other customers. Rather than separating customers that …


Nano Adhesion Technology, Dan Meador, Pranabesh Dash, Rahulkumar Sadanand Koche, Yonghee Cho, Nuttavut Intarode Aug 2019

Nano Adhesion Technology, Dan Meador, Pranabesh Dash, Rahulkumar Sadanand Koche, Yonghee Cho, Nuttavut Intarode

Joseph Cho

Slides from a presentation on a newly developed graphene nano-adhesion technology, with a technology background, its potential as a new product, analysis of its market, and a technology roadmap.


Impact Of Life-Cycle Costs Threshold Criteria In The Alternate Design Pavement Bidding Practices Of Public Transportation Agencies, Ilker Karaca, Douglas Gransberg, Ashley F. Buss Aug 2019

Impact Of Life-Cycle Costs Threshold Criteria In The Alternate Design Pavement Bidding Practices Of Public Transportation Agencies, Ilker Karaca, Douglas Gransberg, Ashley F. Buss

Ilker Karaca

This paper proposes a model that enables Department of Transportation (DOT) policy makers to quantify the expected volume of projects that will qualify for letting in their alternate design/alternate bid (ADAB) pavement bidding programs. Current guidance on alternate bidding recommends a fixed percentage as the life cycle cost (LCC) threshold criterion to determine whether pavement selection decisions should be made through ADAB bidding practices. The paper’s analysis shows that the fixed LCC threshold percentage approach may have considerable shortcomings. Instead, a dynamic threshold value is proposed that can subsequently be calibrated by agencies, based on the desired size of their …


Nchrp Synthesis 499: Alternate Design/Alternate Bid Process For Pavement-Type Selection. A Synthesis Of Highway Practice, Douglas D. Gransberg, Ashley F. Buss, Ilker Karaca, Michael C. Loulakis Jul 2019

Nchrp Synthesis 499: Alternate Design/Alternate Bid Process For Pavement-Type Selection. A Synthesis Of Highway Practice, Douglas D. Gransberg, Ashley F. Buss, Ilker Karaca, Michael C. Loulakis

Ilker Karaca

Highway administrators, engineers, and researchers often face problems for which information already exists, either in documented form or as undocumented experience and practice. This information may be fragmented, scattered, and unevaluated. As a consequence, full knowledge of what has been learned about a problem may not be brought to bear on its solution. Costly research findings may go unused, valuable experience may be overlooked, and due consideration may not be given to recommended practices for solving or alleviating the problem. There is information on nearly every subject of concern to highway administrators and engineers. Much of it derives from research …


Top-Down Construction Cost Estimating Model Using An Artificial Neural Network, Douglas D. Gransberg, H. David Jeong, Ilker Karaca, Brendon Gardner Jun 2019

Top-Down Construction Cost Estimating Model Using An Artificial Neural Network, Douglas D. Gransberg, H. David Jeong, Ilker Karaca, Brendon Gardner

Ilker Karaca

This report contains the information and background on top-down cost estimating using artificial neural networks (ANN)_to enhance the accuracy of MDT early estimates of construction costs. Upon conducting an extensive review of MDT’s budgeting and cost estimating efforts, and following a survey of agency experts on the identification of the most salient project attributes with the dual-objectives of low effort and high accuracy, a rational method for top-down variable selection is proposed. Selected variables were further tested in their explanatory power of construction costs through the application of two cost estimating methodologies—multiple regression and artificial neural network methodologies. Both methods …


Toward A Theory Of Entry In Moral Markets: The Role Of Social Movements And Organizational Identity, Brandon Lee, Panikos Georgallis Jul 2018

Toward A Theory Of Entry In Moral Markets: The Role Of Social Movements And Organizational Identity, Brandon Lee, Panikos Georgallis

Brandon Lee

A growing body of research on moral markets—sectors whose raison d’être is to offer market solutions to social and environmental issues—has offered critical insights into the emergence and growth of these sectors. Less is known, however, about why some firms enter moral markets while others do not. Drawing from research on market entry, organizational identity, and social movements, we develop a theory that highlights the potential of organizational identity to explain variation in entry into moral markets. We then expand our framework by theorizing about contingencies that alter the shape of the relationship between organizational identity and market entry: the …


How Corporate Governance Is Made: The Case Of The Golden Leash, Matthew D. Cain, Jill E. Fisch, Sean J. Griffith, Steven Davidoff Solomon Oct 2017

How Corporate Governance Is Made: The Case Of The Golden Leash, Matthew D. Cain, Jill E. Fisch, Sean J. Griffith, Steven Davidoff Solomon

Steven Davidoff Solomon

This Article presents a case study of a corporate governance innovation—the incentive compensation arrangement for activist-nominated director candidates colloquially known as the “golden leash.” Golden leash compensation arrangements are a potentially valuable tool for activist shareholders in election contests. In response to their use, several issuers adopted bylaw provisions banning incentive compensation arrangements. Investors, in turn, viewed director adoption of golden leash bylaws as problematic and successfully pressured issuers to repeal them. The study demonstrates how corporate governance provisions are developed and deployed, the sequential response of issuers and investors, and the central role played by governance intermediaries—activist investors, institutional …


Examining Strategic Fit And Misfit In The Management Of Knowledge Workers, Christopher J. Collins, Rebecca Kehoe Jul 2017

Examining Strategic Fit And Misfit In The Management Of Knowledge Workers, Christopher J. Collins, Rebecca Kehoe

Christopher J Collins

This study advances research on strategic human resource management by examining whether better firm performance depends on the alignment between an organization’s human resources (HR) system and its innovation strategy. The authors argue that the unique problems underlying exploration innovation strategies and exploitation innovation strategies require core workers to engage in different types of knowledge-search and -combination behaviors. Alternative HR systems theoretically produce different knowledge-search and -combination behaviors by way of their effect on employees’ ability, motivation, and opportunity structures at work. Drawing on a field study of 230 software firms, the authors demonstrate that alternative HR systems support either …


Strategic Management Practices Help Hospitals Get The Most From Volunteers, Sean Rogers Ph.D. Feb 2017

Strategic Management Practices Help Hospitals Get The Most From Volunteers, Sean Rogers Ph.D.

Sean Edmund Rogers

Hospital administrators are facing twin challenges with regard to their volunteers—a generational change that may mean fewer volunteer hours in the future, and the need to set strategies to manage and recognize the value of current volunteers. This report, based on a survey conducted with a group of more than 100 hospital officials, identifies a specific set of 23 management practices to improve the volunteer experience, grouped into four categories: job design; recruitment and selection; orientation, training, and development; and performance management and supervision. The report also highlights the importance of making a complete accounting of the volunteer contribution, by …


Alleviating Managerial Dilemmas In Human-Capital-Intensive Firms Through Incentives: Evidence From M&A Legal Advisors, Olivier Chatain, Philipp Meyer-Doyle Dec 2016

Alleviating Managerial Dilemmas In Human-Capital-Intensive Firms Through Incentives: Evidence From M&A Legal Advisors, Olivier Chatain, Philipp Meyer-Doyle

Olivier Chatain

We examine how human-capital-intensive firms deploy their human assets and how firm-specific human capital interacts with incentives to influence this deployment. Our empirical context is the UK M&A legal market, where micro-data enable us to observe the allocation of lawyers to M&A mandates under different incentive regimes. We find that law firms actively equalize the workload among their lawyers to seek efficiency gains while ‘stretching’ lawyers with high firm-specific capital to a greater extent. However, lawyers with high firm-specific capital also appear to influence the staffing process in their favor, leading to unbalanced allocations and less sharing of projects and …


Factor Market Myopia: A Driver Of Factor Market Revalry, Peter Ralston, Steven Lemay, Rose Opengart Dec 2016

Factor Market Myopia: A Driver Of Factor Market Revalry, Peter Ralston, Steven Lemay, Rose Opengart

Peter Ralston

As customer expectations grow and companies across industries face extreme marketplace pressures, unexpected or, rather, unintended battles for resources and inputs can arise.This intense competition over inputs of production and services is called factor market rivalry. While previous work has discussed factor market rivalry and some potential mitigation strategies from its ill effects, one may wonder why factor market rivalry induces such extreme competition among firms for similar resources. Obviously materials with constrained supplies contribute to factor market rivalry, but the current research suggests that factor market rivalry is further caused by factor market myopia (FMM). FMM stems form viewing …


A Rasch Model Analysis Of Technology Usage In Minnesota Hospitals, John Olson, James Belohlav, Lori Cook Dec 2015

A Rasch Model Analysis Of Technology Usage In Minnesota Hospitals, John Olson, James Belohlav, Lori Cook

John Olson

No abstract provided.


Grassroots Strategic Planning: Involving Library Staff From The Beginning, Anne Marie Casey Oct 2015

Grassroots Strategic Planning: Involving Library Staff From The Beginning, Anne Marie Casey

Anne Marie Casey

Strategic planning is often considered a managerial tool. The management of an organization surveys the environment and develops a plan that they introduce to the organization as a whole. Most modern organizations seek employee involvement in the planning process and feedback to some degree with varied results. But for one academic library, employee involvement in the development and execution of the strategic plans has been a vital part of the processes. The Hunt Library at Embry-Riddle Aeronautical University has been developing strategic plans for several years with active input from the librarians and staff. This case study chronicles the different …


Strategic Priorities: A Roadmap Through Change For Library Leaders, Anne M. Casey Oct 2015

Strategic Priorities: A Roadmap Through Change For Library Leaders, Anne M. Casey

Anne Marie Casey

Twenty-first century academic libraries need to adapt on a regular basis because external forces such as increased pressures from the institution and accreditation organizations, emerging technologies, or budget reductions create new conditions. In a twenty-year period ending in 2008, academic library spending shifted substantially from physical to electronic resources and from staff and student salary lines to professionals, signaling profound changes in the way libraries do business. “Then just as academic … libraries were settling into these new behaviors, the worst recession in seventy-five years occurred, forcing many … to concern themselves with survival and making difficult decisions based on …


Change Is Always Constant, Anthony Jackson Sep 2015

Change Is Always Constant, Anthony Jackson

Anthony J Jackson Prof

Are you keeping up with companies who despite the economic downturn are still making a profit or are you making excuses like once the economy get's better we'll change, and when the economy gets better you say we just got back on our feet and now is not the time to change, and once you start doing better financially you say we have so many things to catch up on first before we change, and when you catch up on things the economy slips a bit and you can't change, and guess what my friends this is where you started.


Can Strategic Management Techniques Be Applied To Small And Medium Enterprises, Anthony J. Jackson Prof Sep 2015

Can Strategic Management Techniques Be Applied To Small And Medium Enterprises, Anthony J. Jackson Prof

Anthony J Jackson Prof

This research focused on strategic management techniques and how these techniques are applicable to small and medium enterprises. The use of generic or specific strategic management tools and techniques among small and medium size businesses has had insignificant value because strategic application are thought in terms of for only larger companies. This paper examined the benefits of using strategic tools and techniques to companies seeking profits and growth. This research also supports how strategy can improve performance of small and medium businesses. Qualitative research was used for this study to determine if there was a correlation between strategic management, market …


Evaluating Policy Measures To Tackle Undeclared Work: The Role Of Stakeholder Collaboration In Building Trust And Improving Policy-Making, Colin C. Williams, Anton Kojouharov Jul 2015

Evaluating Policy Measures To Tackle Undeclared Work: The Role Of Stakeholder Collaboration In Building Trust And Improving Policy-Making, Colin C. Williams, Anton Kojouharov

Colin C Williams

The aim of this paper is to examine and analyse the realm of policy evaluation approaches and methods as they relate to assessing measures to tackle undeclared work. The discussion is set at the backdrop of a brief review of the more prominent theoretical and conceptual considerations in the policy evaluation literature. The paper then investigates results from policy assessments and evaluations illuminated in the previous GREY working papers, as well as some selected from the Eurofound database. The analysis of a limited sample of available policy evaluations and results demonstrates that a common probable cause of policy failure with …


[Review Of The Books Managing The Human Factor: The Early Years Of Human Resource Management In American Industry And Hired Hands Or Human Resources? Case Studies Of Hrm Programs And Practices In Early American Industry], Rosemary Batt May 2015

[Review Of The Books Managing The Human Factor: The Early Years Of Human Resource Management In American Industry And Hired Hands Or Human Resources? Case Studies Of Hrm Programs And Practices In Early American Industry], Rosemary Batt

Rosemary Batt

[Excerpt] Bruce Kaufman has produced two volumes on the early development of human resource (HR) management that should become mainstays in undergraduate and graduate courses in the fields of HR studies and industrial relations. Not since Sandy Jacoby's pathbreaking book on the development of personnel management has such careful attention been paid to the inner workings of American corporations' personnel policies a century ago (Employing Bureaucracy: Managers, Unions and the Transforming of Work in American Industry, 1900-1945, 1985). Unlike Jacoby, who specifically analyzed how and why companies developed these policies in response to union movements and external pressures, Kaufman's purpose …


The Sfa Business Review Vol. 2 No. 2, M. Dudley Stewart, Ralph L. White, John H. Lewis, Danny R. Arnold, John D. Whitt, Patsy Spurrier, Janelle C. Ashley Mar 2015

The Sfa Business Review Vol. 2 No. 2, M. Dudley Stewart, Ralph L. White, John H. Lewis, Danny R. Arnold, John D. Whitt, Patsy Spurrier, Janelle C. Ashley

Ralph E. White

No abstract provided.


Humanitarian Logistics Network Design For An Effective Disaster Response, Soumia Ichoua Jan 2015

Humanitarian Logistics Network Design For An Effective Disaster Response, Soumia Ichoua

Soumia Ichoua

In this paper we address the problem of pre-positioning emergency supplies prior to a disaster onset. The goal is to ensure a fast and effective response when the disaster strikes. Pre-positioning of emergency supplies is a strategic decision aimed at determining the number and location of local distribution centers as well as their inventory levels for emergency supplies. These decisions must be made in a highly disruption-prone environment where a timely response is vital and resources are scarce. We present and discuss a scenario-based model that integrates location, inventory and routing decisions.


Customer Loyalty, Repurchase And Satisfaction: A Meta-Analytical Review, Tamilla Curtis, Russell Abratt, Dawna L. Rhoades, Paul Dion Jan 2015

Customer Loyalty, Repurchase And Satisfaction: A Meta-Analytical Review, Tamilla Curtis, Russell Abratt, Dawna L. Rhoades, Paul Dion

Dr. Tamilla Curtis

The purpose of this article is to investigate the relationship between customer loyalty, repurchase/repurchase intent and satisfaction in order to attempt to resolve the mixed views on these concepts. A quantitative review of loyalty-repurchase satisfaction constructs was conducted to identify the strength and direction of the researched relationships and the influence of possible moderating factors affecting those relationships. The Hunter and Schmidt (1990) meta-analytical technique and software were employed. The results demonstrate that loyalty and satisfaction indicate strong positive relationships (0.54). Repurchase and satisfaction display a complicated relationship, which confirmed the view that satisfaction does not explain repurchase behavior. Repurchase …


Global Delivery Models: The Role Of Talent, Speed And Time Zones In The Global Outsourcing Industry, Stephan Manning, Marcus Larsen, Pratyush Bharati Dec 2014

Global Delivery Models: The Role Of Talent, Speed And Time Zones In The Global Outsourcing Industry, Stephan Manning, Marcus Larsen, Pratyush Bharati

Pratyush Bharati

We investigate antecedents and contingencies of location configurations supporting global delivery models (GDMs) in global outsourcing. GDMs are a new form of IT-enabled client-specific investment promoting services provision integration with clients by exploiting client proximity and time-zone spread allowing for 24/7 service delivery and access to resources. Based on comprehensive data we show that providers are likely to establish GDM configurations when clients value access to globally distributed talent pools and speed of service delivery, and in particular when services are highly commoditized. Findings imply that coordination across time zones increasingly affects international operations in business-to-business and born-global industries.


How High Will Russian Aviation Fly?, Tamilla Curtis, Irina Swenson Oct 2014

How High Will Russian Aviation Fly?, Tamilla Curtis, Irina Swenson

Dr. Tamilla Curtis

The study provides the historical context of the Russian aviation industry reflecting the periods of its growth and decline. It reveals the competitive advantage strategies that have been implemented by the Russian government in an attempt to revivify an enfeebled nation's aeronautic industry. The paper discusses the newly formed Joint Stock Company (JSC) United Aircraft Corporation (UAC) and its strategies to break into global markets, including UAC innovative product offerings. Whether or not, the recent efforts of the Russian government serve as a fulcrum for the Russian aviation industry that will leverage Russia into the global market, remains to be …


Crm In Russia And U.S. -- Case Study From American Financial Service Industry, Tamilla Curtis, Tom Griffin, Donald Barrere Oct 2014

Crm In Russia And U.S. -- Case Study From American Financial Service Industry, Tamilla Curtis, Tom Griffin, Donald Barrere

Dr. Tamilla Curtis

This paper discusses Customer Relationship Management in two sharply contrasting business cultures: the United States and Russia. Included in the present work is a case study of a midsized American financial services firm that illustrates a common path to the decision to have a CRM system: the planning, selection, and the implementation of the CRM program, including a discussion of the likelihood of success. The clients in this case are Financial Advisors, who in turn sell the investment products to the end user individual investors. CRM in Russia is yet in its infancy as the economy emerges from 200 years …


Joint Sector Review Assessment, Ghana, Advancing Mutual Accountability Through Comprehensive, Inclusive, And Technically Robust Review And Dialogue, Samuel Asuming-Brempong, Stephen Frimpong Aug 2014

Joint Sector Review Assessment, Ghana, Advancing Mutual Accountability Through Comprehensive, Inclusive, And Technically Robust Review And Dialogue, Samuel Asuming-Brempong, Stephen Frimpong

Stephen Frimpong

In any sector, policy dialogue is a critical component to efficient and harmonious policymaking and implementation. A joint sector review (JSR) is an annual review of the sector to identify where challenges are preventing coherent dialogue. In Ghana, the first agriculture JSR was instituted in 2008 with the goal of reaching a common point- of- view among key sector stakeholders on important achievements in the preceding year. Stakeholders include the Ministry of Food and Agriculture (MoFA); development partners (DPs); other ministries, departments, and agencies (MDAs), the private sector, and civil society. In addition, the JSR seeks to review key remaining …


Using Strategic Partnerships To Create A Sustainable Competitive Position For Hi-Tech Start-Up Firms, Arnoud De Meyer Aug 2014

Using Strategic Partnerships To Create A Sustainable Competitive Position For Hi-Tech Start-Up Firms, Arnoud De Meyer

Arnoud DE MEYER

In most cases these companies chose or were forced to engage in a technology partnership in order to develop and survive. As one would expect, some of these partnerships succeeded whilst others failed. With hindsight it occurred to the author that success or failure was not necessarily a random event, or idiosyncratic to one particular company, but that there seemed to be a pattern. Some partnerships failed because they were a strategic misfit, others probably because they were badly implemented. Based on these clinical case studies, The author addresses these questions: when and under what conditions a partnership is needed; …


Technology Strategy And China's Technology Capacity Building, Arnoud De Meyer Aug 2014

Technology Strategy And China's Technology Capacity Building, Arnoud De Meyer

Arnoud DE MEYER

China has the potential to become a major source of innovation for the world. The scientific investment is in place and rapidly growing. But in order to reap the benefits of this investment its organisations will have to become better at managing innovation. One of the key elements of innovation management is the determination and implementation of a sound technology strategy. The purpose of this paper is to offer a framework and a detailed overview of what it entails to develop and implement a technology strategy. The paper emphasizes the alignment of the strategy with the organisational competencies and the …


Interpreting And Responding To Strategic Issues: The Impact Of National Culture, Susan C. Schneider, Arnoud De Meyer Aug 2014

Interpreting And Responding To Strategic Issues: The Impact Of National Culture, Susan C. Schneider, Arnoud De Meyer

Arnoud DE MEYER

Perceptions of environmental uncertainty and organizational control influence strategic behavior. As national culture influences these perceptions we expect to find cultural differences in interpretation and response to strategic issues. Given a case describing an issue concerning deregulation of the U.S. banking industry, managers completed questionnaires rating interpretations and responses to that issue. National culture was found to influence interpretation and responses. In particular, Latin European managers when compared with other managers were more likely to interpret the issue as a crisis and as a threat. Latin Europeans were also more likely to recommend proactive behavior. This study indicates that different …


Ecosystem Advantage: How To Successfully Harness The Power Of Partners, Peter James Williamson, Arnoud De Meyer Aug 2014

Ecosystem Advantage: How To Successfully Harness The Power Of Partners, Peter James Williamson, Arnoud De Meyer

Arnoud DE MEYER

Changes in the global environment are generating opportunities for companies to build advantage by creating loosely coupled networks or ecosystems. Ecosystems are larger, more diverse, and more fluid than a traditional set of bilateral partnerships or complementors. By leveraging ecosystems, companies can deliver complex solutions while maintaining corporate focus. This article describes six keys to unlock ecosystem advantage: pinpointing where value is created, defining an architecture of differentiated partner roles, stimulating complementary partner investments, reducing the transaction costs, facilitating joint learning across the network, and engineering effective ways to capture profit.