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The Effects Of The Balanced Scorecard On Performance: The Impact Of The Alignment Of The Strategic Goals And Performance Reporting, Errol Iselin, Lokman Mia, John Sands
The Effects Of The Balanced Scorecard On Performance: The Impact Of The Alignment Of The Strategic Goals And Performance Reporting, Errol Iselin, Lokman Mia, John Sands
Errol Iselin
The balanced scorecard (BSC) and other multi-perspective systems have become popular in recent times because of problems with financial systems. The BSC is a strategic management system involving strategic goal setting and performance reporting across four perspectives: financial, customer, internal business processes, and learning and growth. Kaplan and Norton (1996), the creators of the BSC, argue that the performance reporting system must be aligned with the strategic goals. Although these systems are important, research in the area is still at an embryonic stage. The research objectives are to (1) investigate if the strength of the alignment of the strategic goals …
Do Or Die - Strategic Decision-Making Following A Shock-Event, Ingrid Bonn, Sharyn Rundle-Thiele
Do Or Die - Strategic Decision-Making Following A Shock-Event, Ingrid Bonn, Sharyn Rundle-Thiele
Ingrid Bonn
Little attention has been directed towards investigating how senior managers and boards approach strategic decision-making when dealing with shock events as compared to strategic decision-making in a stable environment. This paper presents evidence to suggest that strategic decision-making following a shock event involves a more intuitive, less analytical and less consultative approach, while decision-making in a stable environment is characterised by a more cooperative, formal and analytical process. Decision-making following a shock event tends to be simplified and fast, whereas decision-making in a stable environment tends to be comprehensive and slow. Furthermore, the strategic role of the board transforms following …
International Strategies And Ethics: Exploring The Tensions Between Head Office And Subsidiaries, Josie Fisher, Ingrid Bonn
International Strategies And Ethics: Exploring The Tensions Between Head Office And Subsidiaries, Josie Fisher, Ingrid Bonn
Ingrid Bonn
Purpose – The purpose of this paper is to explore the complexities and tensions that international organisations face in managing ethics.
Design/methodology/approach – Three levels of ethics are identified and discussed in the paper in the context of three international strategies.
Findings – The study finds that an organisation’s approach to ethics depends on its level of ethics and the type of international strategy adopted. These two dimensions have the potential to create identifiable tensions between head office and subsidiaries that will need to be understood and managed.
Practical implications – The paper offers practical guidance to managers by providing …
Improving Strategic Thinking: A Multilevel Approach, Ingrid Bonn
Improving Strategic Thinking: A Multilevel Approach, Ingrid Bonn
Ingrid Bonn
Following a multilevel approach, the purpose of this paper is to develop a framework of strategic thinking, which integrates the micro-domain's focus on individuals and groups with the macro-domain's focus on organisations. The paper first defines strategic thinking, outlines its elements and examines some of the conceptual issues surrounding the construct, especially those concerning levels of analysis. The following questions are addressed. What are the characteristics of an individual strategic thinker? What are the dynamics that take place within groups and how do they influence strategic thinking? What are the contributions of the organisational context to strategic thinking?
This Is An Independently Managed Website. The Views Expressed In The Pages Are Those Of The Contributors And Not Necessarily Those Of The Cape Peninsula University Of Technology, Michiel Moll
Michiel E Moll
No abstract provided.