Business Commons^™

On The Social Significance Of Large Law Firm Practice, Robert Kagan, Robert Rosen

Robert Kagan

No abstract provided.

Workshop | Body Worn Video Recorders: The Socio-Technical Implications Of Gathering Direct Evidence, Katina Michael, Alexander Hayes

Alexander Hayes Mr.

- From in-car video recording to body-worn video recording

- Exploring available technologies: how do they work, pros and cons

- Storing direct evidence in secure storage: factors to consider

- Citizens “shooting” back with POV tech – what are their rights?

- Crowdsourced sousveillance- harnessing public data for forensic profiling

- Police force policies and practices on the application of new media

Groups, Teams, And The Division Of Labor — Interdisciplinary Perspectives On The Organization Of Work, Rosemary Batt, Virginia Doellgast

Rosemary Batt

The purpose of this chapter is to survey and critique this varied landscape of research on groups at work, drawing out common themes and selective weaknesses with the goal of suggesting a more synthetic and informed future agenda. Our discussion is not encyclopedic, but rather focused on three quite different research traditions: those based in psychology, in industrial relations, and in critical sociology. We outline the intellectual landscape of each case and highlight areas of agreement and disagreement. We argue that this project of cross-disciplinary theory building encounters substantial challenges, but is rich in potential. These traditions differ in their …

The Liberating Consequences Of Creative Work: How A Creative Outlet Lifts The Physical Burden Of Secrecy, Jack Goncalo, Lynne Vincent, Verena Krause

Jack Goncalo

A newly emerging stream of research suggests creativity can be fruitfully explored, not as an outcome variable, but as a contributor to the general cognitive and behavioral responding of the individual. In this paper, we extend this nascent area of research on the consequences of creativity by showing that working on a creative task can contribute to feelings of liberation— feelings that can help people to overcome psychological burdens. We illustrate the liberating effects of creativity by integrating the embodied cognition literature with recent research showing that keeping a secret is experienced as a psychological and physical burden. While secrecy …

The Importance Of Human Resources Management In Health Care: A Global Context, Stefane Kabene, Carole Orchard, John Howard, Mark Soriano, Raymond Leduc

Carole A Orchard, BSN, MEd, EdD (UBC)

Background: This paper addresses the health care system from a global perspective and the importance of human resources management (HRM) in improving overall patient health outcomes and delivery of health care services. Methods: We explored the published literature and collected data through secondary sources. Results: Various key success factors emerge that clearly affect health care practices and human resources management. This paper will reveal how human resources management is essential to any health care system and how it can improve health care models. Challenges in the health care systems in Canada, the United States of America and various developing countries …

Revisiting The Meaning Of Leadership, Joel Podolny, Rakesh Khurana, Marya Besharov

Marya Besharov

During the past fifty years, organizational scholarship on leadership has shifted from a focus on the significance of leadership for meaning-making to the significance of leadership for economic performance. This shift has been problematic for two reasons. First, it has given rise to numerous conceptual difficulties that now plague the study of leadership. Second, there is now comparatively little attention to the question of how individuals find meaning in the economic sphere even though this question should arguably be one of the most important questions for organizational scholarship. This chapter discusses several reasons for the shift, arguing that one of …

Hotel Guest E-Questionnaires: Implications For Feedback And Relationships, Alfred Ogle, Nadine Henley, Michelle Rowe, Sybe Jongeling, Stephen Fanning

Alfred Ogle

This paper examines the reliability and efficacy of hotel guest e-mail questionnaire compared to the paper questionnaire in the Asian Pacific context. Conducted inPerth,SingaporeandPenang, cities with mature hospitality and tourism industries and a representation of chain and independent deluxe hotels, this exploratory qualitative study examines hotelier views of e-mail guest communication derived from content analysis of guest questionnaires format and content and in-depth interviews with senior hoteliers. The findings indicated that e-questionnaires manifested as e-mails, as a direct replacement of the paper questionnaire, appear to be premature given divergent hotelier views and shortcomings in e-mail response administration. If properly executed, …

Creativity From Constraint? How Political Correctness Influences Creativity In Mixed-Sex Work Groups, Jack Goncalo, Jennifer Chatman, Michelle Duguid, Jessica Kennedy

Jack Goncalo

Most group creativity research is premised on the assumption that creativity is unleashed by removing normative constraints. As work organizations become increasingly diverse in terms of gender, however, this assumption needs to be reconsidered since mixed-sex interactions carry a high risk of offense. Departing from the assumption that normative constraints necessarily stifle creativity, we develop a theoretical perspective in which creativity in mixed-sex groups is enhanced by imposing a norm to be politically correct (PC)—a norm that sets clear expectations for how men and women should interact with one another. We present evidence from two group experiments showing that the …

Developing Soft Skills To Manage User Expectations In It Projects: Knowledge Reuse Among It Project Managers, Stacie Petter, Adriane Randolph

Adriane B. Randolph

This research explores information technology (IT) project managers' reuse of knowledge associated with soft skills when managing user expectations. Through interviews with IT project managers, several themes emerged: novelty of problems, conditions within the organization, types of available knowledge, and methods for reusing knowledge. Within this study, we discovered the need for additional research on how social norms and organizational conditions encourage or inhibit knowledge reuse. Furthermore, we identified a difference in the usefulness of knowledge captured in formal repositories according to levels of project management experience. The findings confirm, extend, and illuminate the current research associated with knowledge reuse …

Gender Differences In Small Business Strategic Planning: Do Women Plan More Than Men?, Elizabeth Walker, Calvin Wang, Janice Redmond

Janice Redmond Dr

As the world of work changes and uncertainty continues in regard to employment conditions, more women are motivated to start their own businesses. However, many women-owned businesses are very small and appear to have limited growth capacity. There are few business role models for women in corporate Australia. So how do women break in? The evidence suggests that not only do many women have the capacity to grow their businesses, they also have the desire. Given the positive relationship between strategic planning and business success, this paper considers whether women are more likely than men to strategically plan their business …

The Experience Of Failed Humor: Implications For Interpersonal Affect Regulation, Michele Williams, Kyle Emich

Michele Williams

The purpose of this study was to investigate failed interpersonal affect regulation through the lens of humor. We investigated individual differences that influenced people’s affective and cognitive responses to failed humor and their willingness to persist in the interpersonal regulation of positive affect after a failed attempt.

Keeping Ignorance And Extremism Out Of Public Schools: The Role Of Teachers And Their Unions, Cathy Byrne

Dr Cathy Byrne

No abstract provided.

When Birds Of A Feather Don’T Flock Together: Different Scientists And The Roles They Play In Biotech R&D Alliances, Annapoornima Subramaniam, Kwanghui Lim, Pek-Hooi Soh

Kwanghui Lim

A firm's ability to produce high-impact innovations depends upon the nature of its R&D alliances as well as its composition of scientific human capital. The firm's scientific human capital is made up of its scientists, who produce valuable research outputs and who engage with the broader scientific community, thus helping the firm to integrate new knowledge from universities and other firms. In this paper, we examine heterogeneity within the firm's scientific human capital, emphasizing the distinct role of ‘bridging scientists’ who engage in two related but dissimilar scientific activities: patenting and publishing. Using a panel dataset of 222 firms in …

Six Questions For Entrepreneurial Leadership And Innovation In Distance Education, Connie Reimers-Hild, James King

Connie I Reimers-Hild, PhD, CPC

Institutions offering distance education courses and programs may benefit by encouraging administrators, faculty, staff and students to be more entrepreneurial. Organizational cultures designed to support this type of environment are characterized by entrepreneurial leadership, innovation and change. This article provides information on how distance education institutions can incorporate entrepreneurial leadership and innovation into their organizations. Six questions for administrators of distance education to consider are presented in an effort to provoke discussion and thought on the importance of incorporating entrepreneurial leadership and innovation throughout distance education organizations.

Did Teachers’ Race And Verbal Ability Matter In The 1960’S? Coleman Revisited, Ronald Ehrenberg, Dominic Brewer

Ronald G. Ehrenberg

Our paper reanalyzes data from the classic 1966 study Equality of Educational Opportunity, or Coleman Report. It addresses whether teacher characteristics, including race and verbal ability, influenced "synthetic gain scores" of students (mean test scores of upper grade students in a school minus mean test scores of lower grade students in a school), in the context of an econometric model that allows for the possibility that teacher characteristics in a school are endogenously determined. We find that verbal aptitude scores of teachers influenced synthetic gain scores for both black and white students. Verbal aptitude mattered as much for black teachers …

Comparative High Performance Sport Models, Winston Wing Hong To, Peter Smolianov, Darwin Semotiuk

Winston Wing Hong To

This chapter discusses different models that have been used to compare high performance sport (HPS) systems. It includes case studies covering the USSR and Post-Soviet Russian HPS systems, the Canadian HPS system, and the US HPS system. The chapter includes a comparison of these case studies.

Learning Outcomes: Identify various approaches to comparing high performance sport systems (HPS); Define strengths and limitations of various approaches to comparing HPS ; Profile HPS systems in the former USSR and current Russia, USA, and Canada; Discuss the challenges the above countries face and their international sporting performance in the future.

Two Tales Of A City: Nineteenth-Century Black Philadelphia, Nick Salvatore

Nick Salvatore

[Excerpt] In the tension between Forging Freedom and Roots of Violence certain themes present themselves for further research and thought. Neither volume successfully analyzes the historical roots of the African-American class structure. This is especially evident in each book's treatment of the black middling orders. While neither defines the category with clarity, their basic assumption that small shopkeepers and regularly employed workers were critical to the community's ability to withstand some of the worst shocks of racism is important. The clash between these books also raises questions concerning the role of pre-industrial cultural values in the transition to industrial capitalism. …

Black Youth Nonemployment: Duration And Job Search: Comment, Ronald Ehrenberg

Ronald G. Ehrenberg

[Excerpt] Holzer's paper has a number of attributes that I find very appealing. It focuses on an important topic and uses two different data bases to test the robustness of its findings. It uses alternative specifications of the variable of interest (reservation wages), examines the sensitivity of the results to alternative sets of control variables, uses a variety of statistical methods to confront a number of statistical issues, and honestly reports cases in which any of the above leads to differences in results. Finally, the paper does not claim more than the evidence warrants—a feature not present in enough academic …

Workers, Racism And History: A Response, Nick Salvatore

Nick Salvatore

[Excerpt] This intimate dependence of white egalitarianism upon black exclusion forms the central theme of Herbert Hill's essay. Arguing that this condition is neither episodic nor solely of historical interest, Hill asserts that these racist attitudes (and the action that flowed from them) were systemic across two centuries of working class development and actually provide the central continuous rational for understanding institutional trade union activity from the early nineteenth century into the present. America's labor unions. Hill writes, are "the institutional expression of white working class racism, and of policies and practices that resulted in unequal access, dependent on race, …

The Latino Immigrant Labor Experience As Depicted In Film, Duane Wright

Duane E Wright II

The author argues that traditional macro-level methods of gathering data on populations create an impersonal depiction of the group. A useful pedagogical tool for teachers to counter this is to use fictional accounts in film and literature to put a more human face on the subjects being studied. Two films, Bread and Roses and El Norte, are used in this way to enhance or add another dimension to studies of the labor experience of Latino immigrants in the United States. The films are looked at through various sociological theories, Assimilation, Competition, and Neo-Marxist. The author concludes that Neo-Marxist theory best …

Introduction To Special Section: Careers In Context, Hugh Gunz, Wolfgang Mayrhofer, Pamela Tolbert

Pamela S Tolbert

[Excerpt] Career scholars regularly cite Hughes’ (1937: 413) dictum that the study careers as “the moving perspective in which persons orient themselves with reference to the social order, and of the typical sequences and concatenations of office – may be expected to reveal the nature and 'working constitution' of a society.” Yet the greater part of the careers literature typically ignores this by focusing, largely, on the careers of individuals and influencing factors mainly linked to the person and his or her immediate context, to the neglect of the broader context within which the careers are lived. However, large-scale economic …

Slippage In The System: The Effects Of Errors In Transactive Memory Behavior On Team Performance, Matthew Pearsall, Aleksander Ellis, Bradford Bell

Bradford S Bell

[Excerpt] Although researchers have consistently shown that the implicit coordination provided by transactive memory positively affects team performance, the benefits of transactive memory systems depend heavily on team members’ ability to accurately identify the expertise of their teammates and communicate expertise-specific information with one another. This introduces the opportunity for errors to enter the system, as the expertise of individual team members may be misunderstood or misrepresented, leading to the reliance on information from the wrong source or the loss of information through incorrect assignment. As Hollingshead notes, “information may be transferred or explicitly delegated to the ‘wrong’ individual in …

The Cost Of Treating Addiction From The Client's Perspective: Results From A Multi-Modality Application Of The Client Datcap, Kathryn Mccollister, Michael French, Jeffrey Pyne, Brenda Booth, Richard Rapp, Carey Carr

Michael T. French

There is a considerable disparity between the number of individuals who need substance abuse treatment and the number who actually receive it. This is partly due to the fact that many individuals with substance use disorders do not perceive a need for formal treatment. Another contributing factor, however, is a discrepancy between the real and perceived cost of services. Although many cost evaluations of substance abuse treatment have been conducted from the treatment provider perspective, less is known about the client-specific costs of attending treatment (e.g., lost work and leisure time, transportation, out-of-pocket and in-kind payments). Concerns about financial and …

Advances In Technology-Based Training, Bradford Bell, Steve Kozlowski

Bradford S Bell

[Excerpt] There is a growing utilization of technology-based training in the workplace. The 2005 State of the Industry Report published by the American Society for Training and Development (ASTD) revealed that in the average organization, technology-based training accounted for 28.1 percent of all training hours in 2004 (Sugrue and Rivera, 2005). The report also revealed that the utilization of technology-based training has almost doubled since 2002 and is projected to further increase to 32.5 percent in 2005. In this chapter, we examine this trend and explore recent advances in technology-based training. We begin by discussing the environmental factors pushing companies …

Disentangling Achievement Orientation And Goal Setting: Effects On Self-Regulatory Processes, Steve Kozlowski, Bradford Bell

Bradford S Bell

The Heckhausen and Kuhl (1985) goal typology provided the conceptual foundation for this research, which examined the independent and integrated effects of achievement orientation and goal setting approaches on trainees’ self-regulatory activity. Using a complex computer-based simulation, the authors examined the effects of three training design factors cutting across these two theoretical domains – goal frame, goal content, and goal proximity – on the nature, focus, and quality of the self-regulatory activities of 524 trainees. Results revealed that all three factors had a significant influence on self-regulation, with goal content exhibiting the greatest influence. In line with expectations, congruent learning …

Self-Assessments Of Knowledge: Where Do We Go From Here?, Bradford Bell, Jessica Federman

Bradford S Bell

[Excerpt] In this paper, we argue that there remain several unanswered questions surrounding self-assessments of knowledge that must be addressed before we can reach a more definitive conclusion on the viability of these measures. The answers to these questions may provide further evidence that self-assessments should not be used as an indicator of learning or they may serve to qualify the conditions under which self-assessments can be used with reasonable confidence. In either case, addressing these issues is critical if work in this area is to influence how researchers and practitioners evaluate trainees’ learning.

Current Issues And Future Directions In Simulation-Based Training In North America, Bradford Bell, Adam Kanar, Steve Kozlowski

Bradford S Bell

A number of emerging challenges including globalization, economic pressures, and the changing nature of work have combined to create a business environment that demands innovative, flexible training solutions. Simulations are a promising tool for creating more realistic, experiential learning environments to meet these challenges. Unfortunately, the current literature on simulation-based training paints a mixed picture as to the effectiveness of simulations as training tools, with most of the previous research focusing on the specific technologies used in simulation design and little theory-based research focusing on the instructional capabilities or learning processes underlying these technologies. This article examines the promise and …

Scaling Up Microfinance, Chicago Microfinance 2011, Karen Ahmed

Karen Hunt Ahmed

No abstract provided.

Chicago Microfinance Conference 2011, Karen Ahmed

Karen Hunt Ahmed

No abstract provided.

Distributed Learning System Design: A New Approach And An Agenda For Future Research, Bradford Bell, Steve Kozlowski

Bradford S Bell

This article presents a theoretical framework designed to guide distributed learning design, with the goal of enhancing the effectiveness of distributed learning systems. The authors begin with a review of the extant research on distributed learning design, and themes embedded in this literature are extracted and discussed to identify critical gaps that should be addressed by future work in this area. A conceptual framework that integrates instructional objectives, targeted competencies, instructional design considerations, and technological features is then developed to address the most pressing gaps in current research and practice. The rationale and logic underlying this framework is explicated. The …