Open Access. Powered by Scholars. Published by Universities.®
- Institution
-
- Western Kentucky University (3701)
- Singapore Management University (2231)
- Morehead State University (1008)
- University of Central Florida (918)
- University of Nebraska - Lincoln (886)
-
- Grand Valley State University (845)
- Central Bank of Nigeria (634)
- Al-Muthanna University (606)
- University of Nevada, Las Vegas (605)
- Seton Hall University (565)
- Walden University (563)
- Old Dominion University (543)
- University of Arkansas, Fayetteville (437)
- Technological University Dublin (413)
- California State University, Monterey Bay (381)
- Yale University (378)
- University of South Florida (364)
- Bowling Green State University (359)
- Brigham Young University (356)
- World Maritime University (350)
- University of Montana (338)
- De La Salle University (328)
- University of Rhode Island (326)
- Kennesaw State University (319)
- WellBeing International (307)
- Purdue University (299)
- Universitas Indonesia (277)
- Wayne State University (256)
- Pittsburg State University (254)
- Santa Clara University (253)
- Keyword
-
- Kentucky (2094)
- Industry (2093)
- Infrastructure (1959)
- Economic Development (1227)
- Western Kentucky University (1150)
-
- Economic development (957)
- Leadership (817)
- Athletics (WKU) (655)
- African Americans (621)
- Blacks (583)
- Business (427)
- Marketing (364)
- Singapore (305)
- Economics (299)
- Agriculture (297)
- Student Government Association (252)
- Management (243)
- Sustainability (243)
- Innovation (242)
- China (240)
- COVID-19 (224)
- Class of 1995 (WKU) (224)
- Class of 1994 (WKU) (219)
- Communication (219)
- Class of 1993 (WKU) (218)
- Entrepreneurship (213)
- Nigeria (208)
- Social media (205)
- Natural resources (195)
- Class of 1992 (WKU) (185)
- Publication Year
- Publication
-
- WKU Administration Documents (1163)
- Research Collection Lee Kong Chian School Of Business (1055)
- On Sport and Society (805)
- The Foundation Review (786)
- Muthanna Journal of Administrative and Economics Sciences (606)
-
- Morehead State Press Release Archive, 1961 to the Present (569)
- Organization Management Journal (542)
- Walden Dissertations and Doctoral Studies (525)
- Journal of Financial Crises (364)
- Institute for Tourism and Recreation Research Publications (326)
- DLSU Business & Economics Review (307)
- World Maritime University Dissertations (307)
- Theses and Dissertations (223)
- Economic and Financial Review (212)
- Journal of Transportation Management (203)
- Patient Experience Journal (202)
- CBN Journal of Applied Statistics (JAS) (199)
- Bullion (193)
- Markets, Globalization & Development Review (190)
- Journal of Applied Sport Management (183)
- Dissertations (182)
- Dissertations and Theses Collection (Open Access) (179)
- IIMB Management Review (178)
- International Review of Business and Economics (178)
- The Midwest Quarterly: A Journal of Contemporary Thought (178)
- Journal of Nonprofit Innovation (174)
- Township and Range Surveys - BLM (174)
- Intercollegiate Athletics (168)
- C. William Pollard Papers (167)
- Journal of International Technology and Information Management (166)
- Publication Type
Articles 1 - 30 of 32351
Full-Text Articles in Business
Unearthing Potential: Impact Investors’ Perspectives On Egypt’S Social Enterprise Market, Yousef Hesham Shoukry
Unearthing Potential: Impact Investors’ Perspectives On Egypt’S Social Enterprise Market, Yousef Hesham Shoukry
Theses and Dissertations
This thesis examines impact investing in Egypt from the vantage point of the impact investors, revealing that Egypt's constraint is not the availability of capital but its direction, as the absence of legal recognition, coordinated intermediaries, and a shared impact-measurement standard keeps capital out of a market otherwise rich in social enterprise potential. The study employed a constructivist grounded theory approach, drawing on eleven semi-structured interviews with impact fund managers, ecosystem enablers, and public-sector policy advisors operating in or considering Egypt's social enterprise market. Data revealed that practitioners converge on the founding principles of impact investment (combined financial and social …
Bridging The Gap Between Career Expectations Versus Labor Market Realities, Reinette P. Madrid, Grethel T. Ledesma, Ignatius Aryono Putranto, Jyro B. Triviño
Bridging The Gap Between Career Expectations Versus Labor Market Realities, Reinette P. Madrid, Grethel T. Ledesma, Ignatius Aryono Putranto, Jyro B. Triviño
Leadership and Strategy Faculty Publications
Most students lack awareness regarding the labor market outcomes for their chosen college majors. This study aims to answer what factors affect the career expectations of graduating students at Quezon City University and how these expectations align with the prevailing labor market situation. It employed descriptive, causal, and explanatory research using a sample of 108 respondents from fourth-year information technology students for the school year 2021 to 2022. Eight of the nine null hypotheses were rejected by employing multinomial logistic and linear regression. Student fixed effects and other labor market outcomes significantly predicted salary, estimated stability, and estimated skills in …
Working Mothers Of Children With Disabilities: Professional And Social Identity Negotiation, Christy D. Boyles
Working Mothers Of Children With Disabilities: Professional And Social Identity Negotiation, Christy D. Boyles
Dissertations
Women who have children with disabilities may struggle with both employment and childcare, and have barriers to re-entering the workforce. One struggle is the role identification and negotiation that occur when one transitions from one role to another. This research sought to answer the following questions: RQ 1. How does professional identity influence the “return to work” decisions for mothers who have children with disabilities? RQ 2. How do working mothers of children with disabilities negotiate their identities as caregivers and professionals? RQ 3. What other emerging factors affect women’s decisions to return to the workforce? A purposeful sample of …
How Leaders Build Employee Trust In Artificial Intelligence: Voice Opportunities, Humility, And Trust Transfer, Jack Mcguire, David De Cremer, Devesh Narayanan
How Leaders Build Employee Trust In Artificial Intelligence: Voice Opportunities, Humility, And Trust Transfer, Jack Mcguire, David De Cremer, Devesh Narayanan
Research Collection Lee Kong Chian School Of Business
Artificial intelligence is increasingly central to organizational work, yet employee trust in AI remains fragile. Although prior research has primarily explained trust in AI through technological characteristics such as transparency, reliability, and accuracy, we argue that trust in AI is also shaped by the social context in which employees encounter these systems. Drawing on affect-as-information theory and social information processing theory, we develop and test a model in which leader-provided voice opportunities reduce employees’ negative affect about AI-related work experiences, thereby enhancing perceptions of leader trustworthiness and, in turn, trust in AI. We further propose that this indirect effect depends …
Rad Dudes, Rude ‘Tude, And The Family, Too: How Nintendo And Sega Advertisements Shaped The Image Of Gaming In The 1990s, Megan Condis, Jess Morrissette
Rad Dudes, Rude ‘Tude, And The Family, Too: How Nintendo And Sega Advertisements Shaped The Image Of Gaming In The 1990s, Megan Condis, Jess Morrissette
Political Science Faculty Research
The tale of the console wars of the 1990s, the stodgy, conservative, family-friendly Nintendo consoles waging an advertising war against the rebellious upstarts behind the Sega Genesis, has been told many times over. These histories are “typically a mix between summaries of factual data and interviews of the key actors who were part of the events” (Arsenault 2017, p. 9). However, there has been relatively little research taking a systematic approach to measuring the veracity of these narratives. This article aims to supplement those histories by examining an archive of 2,875 print video game advertisements spanning from 1989 to 1995. …
Linking Sustainability Performance To Stock Resilience During And After Covid-19 Crisis: Evidence From Southeast Asia, Khalilul Rahman, Retnosari Retnosari, Sanda Patrisia Komalasari, Muhammad Wafiq
Linking Sustainability Performance To Stock Resilience During And After Covid-19 Crisis: Evidence From Southeast Asia, Khalilul Rahman, Retnosari Retnosari, Sanda Patrisia Komalasari, Muhammad Wafiq
Jurnal Akuntansi dan Keuangan Indonesia
Background: The COVID-19 pandemic severely disrupted markets. While sustainability performance measured by ESG scores theoretically buffers against shocks, its efficacy in emerging markets with nascent sustainability frameworks remains underexplored. Method: We analyze a balanced panel of 1,395 observations from 279 non-financial Southeast Asian firms (2020–2024). Using OLS, lagged, and fixed effects models, we compare the impact of sustainability performance on stock resilience during the 2020–2022 and post-pandemic (2023–2024) periods. Findings: Sustainability performance (ESG scores) significantly enhanced stock resilience during the pandemic. However, this protective effect dissipated post-pandemic. Results confirm a statistically significant improvement in overall resilience following the crisis, as …
When The Bridge Is Not At Sea : Investigating Transfer Of Learning From Full-Mission Bridge Simulator To Navigation Training Onboard, Thammawan Phanphichit
When The Bridge Is Not At Sea : Investigating Transfer Of Learning From Full-Mission Bridge Simulator To Navigation Training Onboard, Thammawan Phanphichit
World Maritime University Ph.D. Dissertations
This dissertation explores, through a mixed-methods approach, how fullmission bridge simulators support transfer of learning to navigation training onboard, and under what conditions transfer can be trusted. Qualitative and quantitative components were integrated across the four articles. The first study explores how key onboard training stakeholders perceive its challenges, limitations, and the possibility of reducing required sea-time. Findings show broad agreement that OBT remains important, though openness to simulator use was conditional on credible evidence that simulator-developed competence can transfer onboard. The second and third studies examine this through transfer of learning theory. A systematic review identifies elements influencing transfer …
Climate Finance Paradox: Economic Fundamentals Outweigh Climate Exposure In Global Green, Blue, And Orange Bond Markets, Lovidya Helmi, Rofikoh Rokhim
Climate Finance Paradox: Economic Fundamentals Outweigh Climate Exposure In Global Green, Blue, And Orange Bond Markets, Lovidya Helmi, Rofikoh Rokhim
Journal of Environmental Science and Sustainable Development
Physical climate impacts can place pressure on public finances, but their association with country-level thematic bond issuance remains unclear. Although country-level green bond markets have been studied, comparative evidence across thematic bond categories remains limited. This study examines whether historical climate impacts are associated with green and blue bond issuance and an exploratory social/sustainability bond proxy, and whether these associations differ after 2015. An unbalanced panel of 184 countries over 2015–2023 (1,271 country-year observations; 183 of the 184 countries enter the fixed-effects estimation) is analyzed using a log-linear Fixed-effects model selected via the Hausman test (χ²(10)=73.29; p<0.001), with the Germanwatch Climate Risk Index (CRI) as the proxy for physical climate risk; orange bond results are treated as exploratory given data sparsity (98.0% zeros). Across all three instruments, CRI shows no statistically significant association with issuance, whereas GDP per capita is positively associated with green (β=0.379, p=0.001), blue (β=0.1148, p=0.017), and proxy issuance (β=0.1148, p=0.037). This pattern is consistent with a capacityconditioned view, in which fiscal and capital-market capacity precedes thematic bond issuance. The models explain little within-country variation (R²=0.033 to 0.079). Post-2015 interactions are significant for green and proxy issuance, but the single pre-period year does not support attribution to the Paris Agreement. Fixed-effects linear probability models yield similar results, whereas PPML estimates are unstable under substantial data separation. Interpretation is limited by sparse issuance observations, uncertain proxy classification, and possible time-varying confounding. The study extends country-level evidence on thematic sustainable bond issuance by examining green and blue bonds alongside an exploratory social/sustainability bond proxy using country fixed effects. GDP per capita is thus more consistently associated with issuance than historical climate-impact rankings, although the underlying mechanisms cannot be established.
Refereed Research - Health Is The Greatest Wealth: A Research Agenda For Subsistence Marketplaces, Samanthika Gallage Dr
Refereed Research - Health Is The Greatest Wealth: A Research Agenda For Subsistence Marketplaces, Samanthika Gallage Dr
Subsistence Marketplaces
Health is a major challenge for people who live in subsistence because poverty heightens exposure to disease and weakens access to care. Yet it has received limited and fragmented attention in subsistence marketplaces research. Health decisions are made within the same trade-offs, uncertainty, unfamiliarity and relational exchange that shape other subsistence consumption. At the same time, health also goes beyond other mundane consumption decisions: it demands abstract causal reasoning, carries heightened vulnerability, and depends on information and trust that consumers cannot easily verify. Therefore, this paper argues that health should be treated as a core area of study in subsistence …
Florence As She Is, The Florence Times/M. Ohlander
Florence As She Is, The Florence Times/M. Ohlander
Documents
Florence As She Is-"A review of her past, present and her great future," 1903.
Financial Inclusion And Npas: Implications For Bank Profitability In India, Jyoti Parjapati, Latika Sharma, Dr. Jai Kishan Chandel
Financial Inclusion And Npas: Implications For Bank Profitability In India, Jyoti Parjapati, Latika Sharma, Dr. Jai Kishan Chandel
Bulletin of Monetary Economics and Banking
Financial inclusion, NPAs, and bank profitability are well-studied, but not in developing nations. In 2005 06 to 2022-23 panel data, Financial Inclusion (FI) and Non-Performing Assets (NPA) affect Indian public and private bank profitability. Quantile regression examines bank profitability’s impact. Non-performing asset management enhances bank profitability, highlighting the long-term benefits of inclusion schemes with effective risk management. The study shows that bank profitability and type affect these three factors. Banks’ large client bases boost profitability, while administrative costs lower it. FI benefits private banks but damages state banks. The essay urges authorities to include NPA in financial inclusion to enhance …
Age Differences In Work Precarity And Counterproductive Work Behavior Among Tanzanian Transit Truck Drivers, Beatrice George Yamlinga, Theresia R. Dominic, John J. Sanga
Age Differences In Work Precarity And Counterproductive Work Behavior Among Tanzanian Transit Truck Drivers, Beatrice George Yamlinga, Theresia R. Dominic, John J. Sanga
Business Management Review
This study examined age-based differences in perceived work precarity (WP) and counterproductive work behavior (CWB) among transit truck drivers in Tanzania, drawing on Socioemotional Selectivity Theory (SST) and Social Exchange Theory (SET). A positivist, cross-sectional quantitative design was used, with data collected from 269 drivers in Dar es Salaam, Tanga, and Mtwara. Respondents were classified as younger (18–35 years) and older (36–60 years) drivers. One-way MANOVA using Pillai’s Trace, followed by univariate ANOVA with Bonferroni-adjusted comparisons, was conducted to examine age-group differences. The results showed a significant multivariate age-group difference across the four outcomes, Pillai’s Trace = 0.222, F (4,264) …
A Qualitative Case Study On The Workplace Challenges Faced By Organizational Leaders In The Employee Selection And Hiring Process Of Former Military Personnel, Jason Vranes
Doctoral Dissertations and Projects
The purpose of this qualitative, single case study was to explore organizational leaders’ experiences and perceptions in recruiting, selecting, and integrating former military personnel in a non-military organization in the Southeastern United States. The study addressed workplace challenges in those processes and used implicit bias theory, intersectionality theory, and attraction-selection-attrition theory as the conceptual framework. Three research questions guided the inquiry by examining leaders’ assessments of cultural fit and soft skills, practices used to detect and mitigate bias in selection, and support provided after hiring. Data were collected through 12 semi-structured interviews with organizational leaders, one human resource focus group, …
From Disengagement To Stewardship: A Leadership Intervention To Strengthen Nonprofit Board Governance, Shannel M. Mceachin
From Disengagement To Stewardship: A Leadership Intervention To Strengthen Nonprofit Board Governance, Shannel M. Mceachin
Doctoral Dissertations and Projects
This study designed, implemented, and assessed a stewardship-based leadership intervention to strengthen board leadership and engagement within the Y.T.I. Youth Tutoring Initiative Board of Directors. The rationale for this project was grounded in nonprofit governance best practices and a theological framework of stewardship. Effective nonprofit leadership requires the board of directors to take an active role in governance and self-leadership. The Youth Tutoring Initiative Board of Directors faced leadership and engagement challenges, evidenced by limited individual contributions and organizational accountability. Without intervention, the leadership risked continued stagnation and limited strategic contribution. This project ignited the board's leadership by implementing a …
Exploratory Case Study Of Organizational Commitment At A Financial Institution, Sara Popovic
Exploratory Case Study Of Organizational Commitment At A Financial Institution, Sara Popovic
Doctoral Dissertations and Projects
Organizational commitment remains a key concern in financial institutions, particularly as organizations seek to sustain employee engagement, productivity, and retention. The purpose of this study was to explore the experiences of employees within one financial institution to understand the factors contributing to low organizational commitment despite ethical leadership practices. Guided by Meyer and Allen’s Organizational Commitment Theory, the study examined why organizational commitment remained low, how low commitment affected productivity, and how employees perceived organizational efforts to strengthen commitment. I collected data through semi-structured interviews with 30 employees and analyzed them using inductive thematic analysis. Three primary themes emerged: leadership …
How Do The Formal And Informal Leadership Strategies In Church With A Latino Component Result In The Ability Or Inability To Make Critical And Sustainable Changes?, Clara Herran
Doctoral Dissertations and Projects
The purpose of this qualitative single-case study was to explore the challenges leaders in a church with a Latino component face and how those challenges may affect their ability to make critical and sustainable changes. The study examined leadership strategies, members’ interactions, cultural and contextual factors, and leadership actions and behaviors associated with gaining church support. Guided by a positivist paradigm, the study used a flexible qualitative design and single-case study method. Data were collected from 12 participants representing multiple leadership, ministry, volunteer, and congregational perspectives through semi-structured interviews and participant observation. Methodological triangulation was used to compare evidence obtained …
Korean Soft Power: Utilizing Celebrity Influence In Cosmetics, Josephine Humphrey
Korean Soft Power: Utilizing Celebrity Influence In Cosmetics, Josephine Humphrey
PANDION: The Osprey Journal of Research and Ideas
This study examines the economic aspect of the international influence of South Korean K-pop idols. Following the separation of the Korean peninsula at the end of World War II, South Korea became a little-recognized state with relatively low influence on the international stage. South Korean culture was little known outside the peninsula, and, beginning in the 1990s, K-pop music became popular domestically but was widely unheard of globally. The technological revolution of the late 1990s, however, marked a turning point, providing South Korea with a new way to disseminate its culture through the internet and digital media. Known as the …
The Heritage Site Sustainability Index (Hssi): A Multidimensional Approach To Heritage Economics In Saudi Arabia, Ali Mohamed Aliraqi
The Heritage Site Sustainability Index (Hssi): A Multidimensional Approach To Heritage Economics In Saudi Arabia, Ali Mohamed Aliraqi
Arab Economic and Business Journal
This paper develops the Heritage Site Sustainability Index (HSSI), a multidimensional composite for measuring economic sustainability in the Saudi heritage sector. Using a purposive expert sample (n=74, March–May 2026), the study applies OLS regression, Mann-Whitney analysis, and scenario-based projections to 2035. Reliability is exceptional (α=0.967); EFA (KMO=0.914; 3 factors, 68.4% variance) provides preliminary support for a hierarchical second-order structure. Weights are normative; DEA is conceptual only. CI-HSSI scores 57.22/100 , fragile , with financial transparency the weakest variable (50.7). A practitioner Vs. academic gap of 18.6 points (p
From Polarization To Partnership: Developing A Trust-Repair Model For Cross-Partisan Work Relationships, Edward C. Tomlinson
From Polarization To Partnership: Developing A Trust-Repair Model For Cross-Partisan Work Relationships, Edward C. Tomlinson
River Cities Industrial and Organizational Psychology Conference
Political polarization increasingly shows up at work not only as disagreement, but as a trust problem that undermines collaboration, psychological safety, and everyday coordination. In this talk, I describe my own experiences in Braver Angels (a nationwide depolarization group) inspired my development of a conceptual model of trust repair in politically polarized workplaces. I also present new empirical evidence on how political differences shape perceptions of co-worker trustworthiness, and I outline a measurement agenda to support practical interventions. In my 2025 Human Resource Management Review article, I argued that trust repair in politically charged contexts is often a mutual process …
Book Catalogue Of Southern Library Association, 1903, Southern Library Association, Florence, Alabama
Book Catalogue Of Southern Library Association, 1903, Southern Library Association, Florence, Alabama
Documents
A book catalogue from the Southern Library Association, a citizen library housed on the campus of State Normal College, 1903.
Book Catalogue Of Southern Library Association, 1903, Southern Library Association, Florence, Alabama
Book Catalogue Of Southern Library Association, 1903, Southern Library Association, Florence, Alabama
Documents
The book Catalogue of the Southern Library, a citizen's library housed at the State Normal College library, 1903.
Advancing Pfac Initiatives, Effectiveness, And Visibility Through Strategic Planning And Assessment, Aimee Williamson, Katherine Litterer
Advancing Pfac Initiatives, Effectiveness, And Visibility Through Strategic Planning And Assessment, Aimee Williamson, Katherine Litterer
Patient Experience Journal
Patient and Family Advisory Councils (PFACs) are a growing approach for engaging patient and family voices into healthcare organization decisions and projects. While their importance is well accepted in the literature, individual councils often grapple with practical challenges and a desire to elevate visibility and impact. Over the last ten years, Boston Children's Hospital's Family Advisory Council (FAC) has embedded strategic planning practices into council governance and operations to elevate council functioning and drive innovation. Beginning with an initial formal strategic planning and visioning process in 2016, followed by annual prioritization and strategic planning refresh sessions every three years, the …
A Dynamic Three-Stage Co-Design Process For Developing An Assessment Scale For Children With Neurodevelopmental Conditions, Syeda Ishra Azim, Christa Lam-Cassettari, Tsz Ying Wong, Ping-I Lin, Antonio Mendoza Diaz, Anne Masi, Kylie-Ann Mallitt, Alicia Montgomery, Catherine Mchugh, Andrew Whitehouse, Mark R Dadds, Valsamma Eapen
A Dynamic Three-Stage Co-Design Process For Developing An Assessment Scale For Children With Neurodevelopmental Conditions, Syeda Ishra Azim, Christa Lam-Cassettari, Tsz Ying Wong, Ping-I Lin, Antonio Mendoza Diaz, Anne Masi, Kylie-Ann Mallitt, Alicia Montgomery, Catherine Mchugh, Andrew Whitehouse, Mark R Dadds, Valsamma Eapen
Patient Experience Journal
Background: Involving patient partners and diverse stakeholders in research is increasingly recognised as essential for aligning outcomes with patient priorities and improving service design. Co-design brings together individuals with lived experience, professional insights, and technical knowledge to improve research tools. Objective: This case study describes the process of co-designing a user-friendly assessment scale for children's developmental issues. It highlights the collaborative effort to integrate the unique perspectives of diverse stakeholders, including families and service providers. Methods: A three-stage iterative approach was used to collect qualitative data gathered through semi-structured interviews engaging adults with lived experience, parents, clinicians, and disability service …
Optimizing `People-Centred Care' Best Practices In A Multi-Site Community Hospital: A Case Study, Kimberly Johnston, Carla Arpa, Mary Jane Mcnally, Veronique Boscart, Shalini Pattabiraman
Optimizing `People-Centred Care' Best Practices In A Multi-Site Community Hospital: A Case Study, Kimberly Johnston, Carla Arpa, Mary Jane Mcnally, Veronique Boscart, Shalini Pattabiraman
Patient Experience Journal
Objective: In 2016, The World Health Organization issued a People-Centred Care Policy Framework highlighting the importance of engaging and empowering people and communities, where care is coordinated around people's unique needs and preferences, is affordable, timely and safe. A multi-site community hospital set out to advance patient and family engagement through the Registered Nurses Association of Ontario (RNAO) Best Practice Guideline (BPG) on People Centred Care (PCC) and a modification of the Health Quality Ontario Patient Family Engagement Framework. Methods: This intervention study implemented the BPG for PCC with several initiatives directed towards improving patients' perception of their involvement in …
Improving Patient Experience Scores Through Patient Experience Coaches: A Case Study, Maryann Bowersox, Patricia Coryea-Hafkey, Kristin Baird, Raime Cendoma, Nancy Borkowski
Improving Patient Experience Scores Through Patient Experience Coaches: A Case Study, Maryann Bowersox, Patricia Coryea-Hafkey, Kristin Baird, Raime Cendoma, Nancy Borkowski
Patient Experience Journal
Patient experience (PEX) is a key healthcare quality metric that may signal safety vulnerabilities by revealing gaps in communication and care processes before adverse events occur. Despite the importance of evidence-based practices (EBPs), maintaining consistent adherence remains a challenge. As a strategy to improve patient experience while reinforcing adherence to EBPs, this case study describes the development, implementation, and evaluation of a Patient Experience Coach (PEXC) program at two hospitals within a large health system. The intervention embedded trained coaches within clinical units to provide real-time observation, feedback, and reinforcement of EBPs. Core EBPs targeted by the program included hourly …
The Global Experience Measure: A Common Ground For Experience Excellence, Jason A. Wolf, Brittany Lax, Karen Walsh
The Global Experience Measure: A Common Ground For Experience Excellence, Jason A. Wolf, Brittany Lax, Karen Walsh
Patient Experience Journal
In 2022, The Beryl Institute community called for a new approach to experience measurement, one that was focused on what truly matters to patients and promoted opportunities for shared learning across borders. Over four years, more than 1,000 community members from six continents co-designed the Global Experience Measure (GXM). Between October 2024 and May 2026, GXM was deployed to healthcare organizations in 12 countries and translated from English into five other languages, capturing over 8,000 diverse voices. The six core questions formed a single, reliable measure overall (Cronbach's α = .95) and held strong in every country surveyed (α …
Does System Structure Affect Organizational Application Of Prems: A Comparative Evaluation Of 5 Countries, Heather Lee, J'Aime C Jennings, Logan R Marler, Raime Cendoma, Amy Yarbrough Landry
Does System Structure Affect Organizational Application Of Prems: A Comparative Evaluation Of 5 Countries, Heather Lee, J'Aime C Jennings, Logan R Marler, Raime Cendoma, Amy Yarbrough Landry
Patient Experience Journal
Patient-reported experience measures (PREMs) are widely used to assess healthcare quality, yet approaches to measurement and data utilization vary significantly across countries. This meta-narrative review examines how health system structure, regulatory context, and market dynamics shape the collection, reporting, and application of PREM data in Canada, Germany, the Netherlands, the United Kingdom, and the United States. Using RAMESES guidelines, we searched PubMed, Web of Science, and ABI/INFORM and identified 58 peer-reviewed studies, primarily from the U.S. and U.K. Studies most frequently examined the relationship between hospital characteristics and patient experience, measurement tools, and quality improvement efforts. Our findings suggest that …
Beyond Borders: A Comparative Analysis Of The Patient Experience Of Kazakh Citizens In Türkiye And Kazakhstan, Azhar Zhaiykkyzy, Harun Kırılmaz
Beyond Borders: A Comparative Analysis Of The Patient Experience Of Kazakh Citizens In Türkiye And Kazakhstan, Azhar Zhaiykkyzy, Harun Kırılmaz
Patient Experience Journal
Patient experience is widely regarded as a core indicator of healthcare quality. Whilst the majority of research focuses on ethnic disparities, there is a paucity of studies that examine structural influences when cultural background is held constant. The present study sought to compare patient-reported experiences of 600 Kazakhstani citizens (n = 300 per country) receiving care in Kazakhstan and as medical tourists in Türkiye. The Picker Patient Experience Questionnaire (PPE-15) was utilised to analyse domain-level problem scores, employing chi-square tests (Cramer's V) and binary logistic regression. The findings indicated significant disparities in several domains, including coordination of care (V = …
Who Is The Patient Trusting? A Scoping Review Of Patient-Physician Trust In The Generative Artificial Intelligence (Genai) Era, Ashleigh M. Allgood, Eugenia B. Yiadom, Michele L. Heath, Geoffrey A. Silvera
Who Is The Patient Trusting? A Scoping Review Of Patient-Physician Trust In The Generative Artificial Intelligence (Genai) Era, Ashleigh M. Allgood, Eugenia B. Yiadom, Michele L. Heath, Geoffrey A. Silvera
Patient Experience Journal
Patients extend trust to physicians whose expertise they cannot fully inspect. Generative artificial intelligence (GenAI) is now part of that exchange. Clinicians use it, organizations deploy it, and patients bring it to appointments themselves. This scoping review asks what is known about GenAI and trust in the patient-physician relationship. Following PRISMA-ScR guidance, we searched PubMed, Scopus, CINAHL, and APA PsycINFO on March 9, 2026, and screened records in Covidence. Twelve studies met inclusion criteria. For each article, we documented how trust was conceptualized and measured, then classified each study by construct fidelity and closeness to an actual care relationship. None …
Use Of Generative Artificial Intelligence For Development Of Plain Language Summaries: A Blinded Assessment Of Education Preferences Of The Uk Sickle Cell Disease Community, Oliver Shastri, Orlando Agrippa, Valerie Moss, Eleanor Millard, Lianne More, Eleanor Rose Brown, Seraj Sharif, Chris Finch
Use Of Generative Artificial Intelligence For Development Of Plain Language Summaries: A Blinded Assessment Of Education Preferences Of The Uk Sickle Cell Disease Community, Oliver Shastri, Orlando Agrippa, Valerie Moss, Eleanor Millard, Lianne More, Eleanor Rose Brown, Seraj Sharif, Chris Finch
Patient Experience Journal
Objective: Generative artificial intelligence (GenAI) supports medical content development, including plain language summaries (PLS), thereby supporting accessibility of education. We examined preferences of PLS format created from a study assessing UK sickle cell disease (SCD) community social media conversations. Methods: Three written PLS were developed, human-written, AI-generated, and hybrid AI-human (person with SCD edited AI version for understandability). Videos were developed of each written PLS using the AI tool Synthesia. Adults (n = 93) with SCD and carers completed a survey assessing understandability of each written PLS and preference for written versus video. Participants were blinded to PLS source. …