Business Commons^™

The Role Of Human Resource Management In Achieving Competitive Advantage. A Field Study On Commercial Banks In The Northern Sector., Rama Alzoubi, Mohamad Al-Zoubi

Jerash for Research and Studies Journal مجلة جرش للبحوث والدراسات

The research aims to identify the functions of human resources management and its role in achieving competitive advantage through explore the impact of human resources management on sense of belonging among employees, and to Clarify the role of human resources management in developing individual, collective skills and to highlight the impact of human resources management on the quality of services provided by the employee to the client.

This study relied on the descriptive analytical method. The questionnaire was developed for the purposes of collecting primary data, around (105) questionnaires were randomly distributed on the population of the study. The returned …

Empowering Voices: Exploring The Career Trajectories Of Women Of Color Hr Professionals Amid Disruptive Change, Brandi R. Muñoz

Electronic Theses and Dissertations

This study investigated strategies to enhance diversity, equity, inclusion, and belonging initiatives in organizational leadership, focusing on supporting women of color in the workplace. The specific problem addressed was the underrepresentation and barriers faced by women of color in leadership positions despite their potential contributions to organizational success. The study employed a qualitative approach, combining qualitative interviews with socioeconomic data analysis. Data collection methods included semistructured interviews with women of color and a survey to gather demographic and employment information. The sample consisted of 16 women of color human resource professionals working in various industries and organizational settings across the …

Human Psychology Factors Influencing Agile Team Autonomy In Post-Pandemic Remote Software Organizations, Ravikiran Kalluri

Engineering Management & Systems Engineering Theses & Dissertations

Agile project management methods are gaining in popularity in the software industry as software development teams are being asked to be adaptive to market needs and resilient to change and uncertainty. With increasing market uncertainty, global competition, and time-to-market pressure, it is becoming a challenge to develop an innovative product and deliver it on-time without the opportunity that comes from team autonomy to experiment and learn from failures in a remote workplace. To resolve this challenge, it is critical to understand the myriad human psychological factors in play that influence Agile team autonomy in a remote work environment.

The role …

Cultural Challenges Of Bluebird Bio Expansion Into Germany, Igor Ban

Journal of Global Awareness

BlueBird Bio is a biotechnology multinational corporation (MNC), with headquarters in Cambridge, Massachusetts, specializing in gene therapy solutions for autoimmune diseases and cancer. The company was recently approved, in Germany, for their new drug Zynteglo for the treatment of betta thalassemia. This approval opened the door for further investment in the European market, starting with the contracting of Apceth Biopharma and purchases of new land and equipment to establish a permanent residence in the country. The opening of the new European headquarters will demonstrate new challenges for BlueBird Bio, as cultural and institutional differences between the host country and parent …

Stakeholder Management: A Managerial Perspective, Jeffrey S. Harrison, Andrew C. Wicks

Management Faculty Publications

Scholars and practitioners have acknowledged the practical relevance of stakeholder theory as it has been applied to management. This chapter provides a brief foundation for understanding the basic principles of stakeholder management and some of its best known tools, including the development of an enterprise strategy, identification and prioritization of stakeholders, and measurement of the value firms create with and for stakeholders. We then share insights about implementation of stakeholder management based on interviews with high-level executives from a variety of well-known companies. We found that stakeholder principles have been applied in a variety of ways and under various labels. …

Strategies For Using Analytics To Improve Human Resource Management, Rosaline Uduak Etukudo

Walden Dissertations and Doctoral Studies

The use of analytics in human resource (HR) management has proven successful in improving company performance by reducing workforce costs, improving the quality of recruitment, improving talent management and employee engagement, and generally improving productivity. The purpose of this qualitative, multiple-case study was to explore how HR managers use analytics to improve company performance using the contextually based human resource theory as the conceptual framework. The target population comprised a purposeful sample of 5 HR managers in Washington DC; the United States; and Lagos, Nigeria, who had experience using analytics for HR management. Data were collected through semistructured interviews using …

Positive Organizational Leadership: Some Recent Findings In Positive Organizational Scholarship, Lawrence Chan

M.A. in Leadership Studies: Capstone Project Papers

The study of positivity is multifaceted, with roots across psychology, philosophy, and more recently organizational behavior (Csikszentmihalyi, 1997; 2014). This review article highlights the framework from which the study of positivity originates, and then explores positive behaviors in the workplace that have correlated to increases in fulfillment, productivity, engagement, and leadership capacity (Cameron & Dutton, 2003). This essay reveals core components of positive organizational scholarship (POS), notably the interaction of positivity within job demands and job resources, positive employee engagement, and positive deviance, and uncovers some recent findings of these POS components in empirical research and application within human resource …

Relationship Between Employee Wages, Number Of Employee Referrals, And Employee Turnover Intention, Robert Brown

Walden Dissertations and Doctoral Studies

Employee turnover is a significant contributor to the overall loss of hundreds of billions of dollars in profitability for many business organizations in the United States and abroad combined. Grounded in Maslow's theory of human motivation, the purpose of this correlational study was to examine the relationship between employee wages, number of employee referrals, and employee turnover intentions. The population was composed of employees working in the Southeastern region of the United States. A convenience sample of 92 participants answered questions regarding their wages, number of employee referrals, and completed the Turnover Intention Scale. Results of the multiple regression analysis …

Bringing Africa In: Promising Directions For Management Research, Gerard George, Christopher Corbishley, Jane N. O. Khayesi, Martine R. Haas, Laszlo Tihanyi

Research Collection Lee Kong Chian School Of Business

Africa is beginning to capture the imagination of entrepreneurs, corporate executives, and scholars as an emerging market of new growth opportunities. Over 15 years, the continent has experienced an average growth rate of 5% (World Economic Forum, 2015: v). Out of its 54 countries, 26 have achieved middle-income status, while the proportion of those living in extreme poverty has fallen from 51% in 2005 to 42% in 2014 (African Development Bank, 2014a: 49). Although there are regional differences, the primary drivers of growth have been rapidly emerging consumer markets, regional economic integration, investment in infrastructure, technological leap-frogging, and the opening …

Servant Leaders' Use Of High Performance Work Practices And Corporate Social Performance, Michelle Kathleen Fitzgerald Preiksaitis

Walden Dissertations and Doctoral Studies

Business researchers have shown that servant leaders empower, provide long-term vision, and serve their workers and followers better than do nonservant leaders. High performance work practices (HPWPs) and corporate social performance (CSP) can enhance employee and firm productivity. However, when overused or poorly managed, HPWPs and CSP can lead to the business problems of employee disengagement, overload, or anxiety. Scholars noted a gap in human resource management research regarding whether leadership styles affect HPWPs and CSP use. This study examined the relationship between leadership style and the use of HPWPs and CSP, by using a quantitative, nonexperimental design. U.S. business …

Remote Work: Examining Current Trends And Organizational Practices, Bradford Bell

Bradford S Bell

[Excerpt] Although remote work offers a number of potential benefits, it is not without risks and challenges. Companies can find it difficult to build a culture that is accepting and supportive of remote work. It can also be difficult to track exactly who is working remotely, particularly when remote work is adopted more informally, and to measure the business impact of these initiatives. Remote workers can face a number of personal and professional challenges. For instance, they may struggle for exposure and access to professional opportunities and there is the risk that those working outside the office can become socially …

The State Of The Art In Performance Management: Learnings From Discussions With Leading Organizations, Bradford S. Bell, Christopher J. Collins

Bradford S Bell

Performance management is one of the fundamental HR tools that has been part of organizational life for decades and has long been the backbone of other activities of the HR system (e.g., pay decisions, development plans). Despite the importance of performance management, it has historically been rated by employees, managers, and the HR function itself as one of the least effective and understood HR practices. Given the stagnation in academic research on the topic and discontent on the part of organizational stakeholders, we decided it was an opportune time to meet with leading companies to understand the state of the …

Rigor And Relevance, Bradford S. Bell

Bradford S Bell

[Excerpt] As the incoming editorial team, our goal is to build on this position of strength and to advance both the reputation and readership of the journal. One way in which we intend to do this is by staying true to the mission that has guided P-Psych since its inception, which is to publish rigorous psychological research centered around people at work. Over the years, this focused mission has enabled the journal to publish seminal articles in personnel selection (Barrick & Mount, 1991), person-organization fit (Schneider, 1987), organizational citizenship behavior (Organ & Ryan, 1995), and many other areas of industrial-organizational …

Student Employee Recruitment And Retention Through Campus Partnerships, Corinne M. Daprano, Megan L. Coyle, Peter J. Titlebaum

Corinne M. Daprano

Recruitment and retention of student employees are important considerations for any recreational sports department, large or small, because student employees impact both the quantity and quality of programs and services. This article proposes a strategy for establishing partnerships with academic departments to aid in the recruitment and retention of student employees. These partnerships benefit students, the recreational sports department, academic departments, and university student retention efforts. Following a description of this strategy is an example of a partnership that has been successfully established at one Midwestern university.

Student Employee Recruitment And Retention Through Campus Partnerships, Corinne M. Daprano, Megan L. Coyle, Peter J. Titlebaum

Peter J. Titlebaum

Recruitment and retention of student employees are important considerations for any recreational sports department, large or small, because student employees impact both the quantity and quality of programs and services. This article proposes a strategy for establishing partnerships with academic departments to aid in the recruitment and retention of student employees. These partnerships benefit students, the recreational sports department, academic departments, and university student retention efforts. Following a description of this strategy is an example of a partnership that has been successfully established at one Midwestern university.

Rethinking Cross-Border Talent Management: The Emerging Markets Perspective, Tejpavan Gandhok, Richard Raymond Smith

Research Collection Lee Kong Chian School Of Business

A closer look at the relatively little understood issue of how and why emerging market MNCs manage their senior talent for international growth leads us to question the conventional wisdom on talent management practices.

Officiating Attrition: The Experiences Of Former Referees Via A Sport Development Lens, Stacy Warner, Jacob K. Tingle, Pamm Kellett

Jacob K Tingle

Referees are key sport personnel who have important responsibilities both on- and off- the field. Organized competition would not survive without referees, yet little is known about what cause referees to discontinue in the role. This research examines the experiences of former referees so that managers may better understand strategies that might encourage more referees to be retained. Fifteen previous basketball referees were interviewed about their refereeing experience. Ten themes emerged that were related to the sport development stages of referee recruitment, referee retention, and referee advancement. The results indicate that issues experienced during the retention phase (Problematic Social Interaction, …

The Bubble Factory: Addressing Difficult Issues In Hrm, Drew L. Harris

Organization Management Journal

The Bubble Factory is a fish-bowl, participatory exercise wherein three to eight students participate in a “factory” that produces high-quality soap bubbles using wands and soap and glycerin solution (such as Mr. Bubbles brand) typically found in toy stores or department stores. The instructor doctors the materials prior to the exercise so that unequal results are produced across “production lines.” This sets up discussion of the relative importance of individual versus situational influences, Deming-style quality problem solving, and industrial design of experiment, and discussion of the limitations of traditional HRM practices and how one might apply quality concepts to HRM. …

Employee Engagement With A Corporate Physical Activity Program: The Global Corporate Challenge, Pascal Scherrer, Lynnaire Sheridan, Ruth Sibson, Maria M. Ryan, Nadine Henley

Maria M Ryan

Employers engage with corporate physical activity programs to foster employee well being with a view to reducing the costs of absence and recruitment. This study reports on employee engagement with a commercial program, the Global Corporate Challenge, in terms of motivation, barriers, team dynamics, social aspects and self-reported physical activity levels. It uses guided introspection to explore how participation affected employee's motivation to sustain regular physical activity within the workplace setting. The program raised awareness of employees' individual physical activity levels and fostered social interaction in the workplace. Findings highlight the importance of employers providing a supportive context, fostering staff …

A Manager’S Actions? An Exercise For Exploring Sexual Harassment, David E. Desplaces, John R. Ogilvie

Organization Management Journal

This exercise is designed to enhance students’ understanding of sexual harassment issues in the workplace, as well as to extend these issues to customer interactions in retail settings. Through research and class discussion, participants explore their perceptions and assumptions about a manager’s potentially harassing behaviors. Furthermore, discussions of the manager’s actions provide additional opportunities to explore issues dealing with legal foundations of sexual harassment as well as gender differences in response to harassment. Multiple variations are presented making this scenario/exercise suitable to various courses and all types of participants in order to facilitate a healthy discussion about the issues associated …

Officiating Attrition: The Experiences Of Former Referees Via A Sport Development Lens, Stacy Warner, Jacob K. Tingle, Pamm Kellett

School of Business Faculty Research

Referees are key sport personnel who have important responsibilities both on- and off- the field. Organized competition would not survive without referees, yet little is known about what cause referees to discontinue in the role. This research examines the experiences of former referees so that managers may better understand strategies that might encourage more referees to be retained. Fifteen previous basketball referees were interviewed about their refereeing experience. Ten themes emerged that were related to the sport development stages of referee recruitment, referee retention, and referee advancement. The results indicate that issues experienced during the retention phase (Problematic Social Interaction, …

Working With The Plateaued Employee, Janet Butler Munch

Publications and Research

As supervisors, middle managers may observe employees who have lost interest in their work, have become demotivated, or seem to be in a rut. This phenomenon can happen to even the most productive employees. Managers can help mitigate negative aspects by supporting their librarians, and helping them to make self-enhancing decisions for their continual professional growth and development.

An Investigation Into The Factors That Lead To Career Success In Accounting: Are Great Accountants Born Or Made?, Kelly Cocco

Honors Projects in Accounting

Are great accountants born or made? This paper examines various factors and personality traits which lead to career success in accounting, as perceived by accountants with various levels of earnings and job satisfaction. The current literature indicates that a gap exists between employer expectations of potential employees and the skills and traits that accounting graduates prioritize as most important when they are about to enter the workforce (Muda 2009). This study extends the literature by attempting to identify the traits and characteristics of successful accountants by surveying accounting professionals, who are defined as those who have careers in accounting functions …

[Review Of The Book The Mismanagement Of Talent: Employability And Jobs In The Knowledge Economy], Bradford S. Bell

Bradford S Bell

[Excerpt] In The Mismanagement of Talent, Brown and Hesketh argue that rooted within the dominant discourse of the "war for talent" are several core assumptions that have shaped our perspective on employability in the KBE. The most central of these is that there is a limited pool of talent capable of rising to senior managerial positions, which creates fierce competition to recruit the best and brightest. The perception of talent as a limited commodity is seen as driving organizations to diversify their talent pools and adopt more rigorous recruitment and selection tools in an effort to get the right people, …

The Greening Of Strategic Hrm Scholarship, Susan E. Jackson, Janghoon Seo

Organization Management Journal

The topic of environmental sustainability is attracting increased attention among management scholars. Despite its importance to managers, employees, customers and other stakeholders, however, there is very little scholarship that considers the role of human resource management systems in organizations striving to achieve environmental sustainability. In this article, we propose several specific questions that such scholarship could address. By seeking answers to these questions, HRM scholars could contribute to improved organizational effectiveness and at the same time develop new theoretical models that more adequately reflect the complexity of organizational phenomena.

Can Leadership Be Developed By Applying Leadership Theories? : An Examination Of Three Theory-Based Approaches To Leadership Development, Joshua C. Laguerre

Honors Projects

Investigates the possibility of leadership development by application of leadership theory. Through a critical literature review, examines empirical studies utilizing three development approaches: Fiedler's Contingency Model, Burns and Bass's Transformational Leadership Theory, and Avolio's Authentic Leadership Theory. Concludes that, while leadership can be generated employing any of these theories, an overall framework for developing leadership is lacking. Presents a possible framework, based on the transformational and authentic leadership models.

A Study On Workforce Integration In An International Acquisition, Christopher Lussier

Honors Projects in Management

International acquisitions are extremely difficult to maneuver and success is far from guaranteed. Navigating through financial statements is one thing, but trying to link together two or more geographically and culturally diverse workforces is an entirely another thing. This study analyzes fourteen employee interviews from four different companies involved in international acquisitions within the last ten years. It develops a comprehensive comparison of companies looking to partially integrate through hands-off management or fully integrate through synergistic collaboration of workforces. The analysis looks at the actions companies take once the decision is made to grow internationally through mergers and acquisitions in …

Safety Culture As A Contemporary Healthcare Construct: Theoretical Review, Research Assessment, And Translation To Human Resource Management., Patrick Albert Palmieri

Patrick Albert Palmieri

Through a number of comprehensive reviews, the Institute of Medicine (IOM) has recommended that healthcare organizations develop safety cultures in order to align delivery system processes with the workforce requirements to improve patient outcomes. Until health systems can provide safer care environments, patients remain at risk for suboptimal care and adverse outcomes. Health science researchers have begun to explore how safety cultures might act as an essential system feature to improve organizational outcomes. Since safety cultures are established via modification in employee safety perspective and work behavior, human resource professionals need to contribute to this developing organizational domain. The IOM …

International Knowledge Professionals: Contemporary Career Concerns And Implications, Marian Crowley-Henry

Conference papers

This study supplements existing contemporary research on knowledge workers. It takes an interpretivist approach to represent and analyse a new breed and under-researched sub-category of international assignee termed ‘bounded transnationals’ by the author. In the context of this paper these can be simply described as internationally-located knowledge professionals. This sample has committed to living indefinitely in the host country as foreign residents where they are employed under local country contracts of employment. The paper explores how the sample perceives and makes sense of careers in the context of globalisation and change.

The International Protean Career: Considerations For Human Resource Management, Marian Crowley-Henry

Conference papers

This paper presents some career patterns from a research undertaking which qualitatively sampled highly educated Western foreign residents in the South of France. In the data collection, their individual career stories were relayed to the researcher from in-depth exploratory interviews. The very personal and individual nature of these careers is underlined in the research findings. The aim of this paper is to share some of the broader findings from the study, which invoke discussion on the wider concerns for career management within the HRM discipline in the future.