Business Commons^™

Electronic Warrant Systems: The Effect Of Advanced Technologies On Arrest Performance, Gerald Lee Ward

Walden Dissertations and Doctoral Studies

Public safety is negatively affected when arrest warrant information is not available to law enforcement officers, judges, prosecutors, and other criminal justice practitioners. The U.S. Government and the criminal justice community have advocated for electronic warrant systems (e-warrants). Peace officers know that when e-warrant systems deliver warrant information to them immediately from multiple jurisdictions, their safety is increased. However, the factors that cause these e-warrants systems to improve safety are not known. The purpose of this historical data analysis study was to determine if the use of e-warrant systems resulted in shorter clearance times than the use of legacy paper-based …

Factors Affecting The Adoption Of New Technology: The Case Of 311 Government Call Centers, Susan Caroline Young

FIU Electronic Theses and Dissertations

Government call centers (311) were first created to reduce the volume of non-emergency calls that were being placed to emergency 911 call centers. The number of 311 call centers increased from 57 in 2008 to about 300 in 2013. Considering that there are over 2,700 municipal government units across the United States, the adoption rate of the 311 centers is arguably low in the country. This dissertation is an examination of the adoption of 311 call centers by municipal governments. My focus is specifically on why municipal governments adopt 311 and identifying which barriers result in the non-adoption of 311 …

From Dog Licenses To Democracy: Local Government Approcahes To Eservice Delivery In Australia, Peter Shackleton, Julie Fisher, Linda Dawson

Associate Professor Linda Dawson

Municipal councils worldwide are recognizing the need and value of the Internet to deliver information and services. The move to e-Government in Australia and across the world has been prompted by factors such as government reform and the need to reduce cost, and to improve the efficiency and effectiveness of service delivery. Only recently, however, have there been more significant moves towards local e-Government in many countries. This research paper reports on the progress local governments in Victoria, Australia have made towards e-Government implementation. The paper provides a background to types of electronic information and services provided by local government …

Victorian Local Government Websites: Tracking Information Provision And E-Service Maturity, Peter Shackleton, Julie Fisher, Linda Dawson

Associate Professor Linda Dawson

Local and municipal governments worldwide are embracing and using the Internet to deliver services and therefore better value to their communities. Current research has identified the use made of the Internet by higher levels of government. There has been limited research, however, examining the lowest tier; local government’s approach to Internet use. This paper presents the results of a content analysis undertaken on Victorian local government Websites over four years and describes the results of usability testing also conducted on local government sites. The results identify the changes in e-service delivery over that time and the usefulness of the information …

Best Practices For Implementing Agile Methods: A Guide For Department Of Defense Software Developers, Ann L. Fruhling, Alvin E. Tarrell

Information Systems and Quantitative Analysis Faculty Publications

Traditional plan-driven software development has been widely used in the government because it's considered to be less risky, more consistent, and structured. But there has been a shift from this approach to Agile methods which are more flexible, resulting in fast releases by working in an incremental fashion to adapt to the reality of the changing or unclear requirements.

This report describes the Agile software development philosophy, methods, and best practices in launching software design projects using the Agile approach. It is targeted to Defense Department software developers because they face broad challenges in creating enterprise-wide information systems, where Agile …