Business Commons^™

Cross-Cultural Comparison Of Servant Leadership In The United States And Latin America, Ismael Merino

Undergraduate Honors Theses

In this study, the subject matter evaluated is the difference between the United States and Latin America concerning the practice and acceptance of servant leadership. This research compares the practice and the acceptance of servant leadership between the United States of America and Latin America. In order to do this, a cross-cultural comparison was conducted between these two groups. The objective was to find the differences in the leadership styles of these two groups and subsequently analyze the results. The Hofstede’s cultural dimensions were used to be able to compare cultural differences, and understand why these differences appear in the …

Real, Intended Change: Business Movements?, Gill Robinson Hickman

Jepson School of Leadership Studies articles, book chapters and other publications

We are well aware that the economy, environment and organizations in today’s global context are highly interdependent and interconnected. This interdependence contributes to the blurring of lines among business, nonprofit and government entities to the extent that new forms of organization are emerging to tackle socioeconomic and sociopolitical issues that only the political system and social movements confronted in the past.

James MacGregor Burns proclaimed in his groundbreaking book, Leadership, that the effectiveness of leaders “will be tested by the achievement of purpose in the form of real and intended [emphasis added] social change.”¹ Burns explained that social …

Merge Ahead: Library-It Organizations In The Liberal Arts, Lisa A. Forrest, Niranjan Davray, Heather Woods, Dave Smallen

Presentations

Organizational mergers between libraries and information technology services have become more common in recent years. From curbing administrative costs to improving communication to supporting student and faculty success, merged institutions cite a variety of reasons for joining forces. How do successfully merged library and IT services work? What are the challenges and opportunities for those leading within these organizations? What lessons can stand alone organizations glean from these unions? Presenters from four liberal arts institutions--Hamilton, Kenyon, Trinity, and Wellesley Colleges--will share a variety of perspectives and advice for those contemplating a merger or just looking to improve Library-IT relationships. Session …

Lessons Of Life, C. William Pollard

C. William Pollard Papers

In this outline from a speech at the 2016 InterAct/Delta One Workshop in Nashville, TN, Pollard provides thirteen "lessons of life" for the participants to learn from and reflect upon.

Examining Nigerian Banking Governance, Leadership Style, And Performance During The Financial Crisis, Adeola O. Agbato Dr, Kevin J. Davies Dr

Walden Faculty and Staff Publications

The 2008–2009 global financial crisis of financial systems negatively affected about 30% of Nigerian banks, leading to profitability issues. The profitability issues led to operational challenges, downsizing, and liquidation of some banks. The purpose of this correlational study was to examine the relationship between corporate governance structure, perception of leadership style, and bank performance. This study was grounded in agency theory and used survey and archival data. Survey data were collected from 11 participants employed by commercial banks located in Nigeria, using the Multifaceted Leadership Questionnaire. Corporate governance and bank performance data were collected from annual bank reports. The model …

A Taxonomy Of Effective Leader Behaviors In The Construction Industry, Enrique Leonardo Cabrera-Caban

Psychology Theses & Dissertations

The construction industry is a major part of the United States economy, but it is also one of the most dangerous and high-risk industries. The industry is currently facing a shortage of effective leadership, and leaders face unique challenges in coordinating multiple teams of subcontractors on projects. The first step in remedying this shortage is to identify the behaviors of an effective construction leader. To address this need, a taxonomy of effective leader behaviors in construction was developed using grounded theory methodology and rated by construction industry subject matter experts. Archival focus group data from 10 focus groups in three …

Leadership (Chattanooga, Tn), C. William Pollard

C. William Pollard Papers

This is the text of a speech Pollard delivered via video to the 10 Project Video Conference at Covenant College (Chattanooga, TN). In it he addresses the topic of leadership, focusing especially on the need for servant leaders.

The Communication Constitution Of Law Enforcement In North Carolina’S Efforts Against Human Trafficking, Elizabeth Hampton Jeter

USF Tampa Graduate Theses and Dissertations

Over the past 20 years, human trafficking has gained international attention and resulted in the creation of anti-trafficking laws in the United States. Politicians, scholars, and organizations have called for more professional efforts against human trafficking and advocated for better education and awareness to identify victims and prosecute traffickers. Local law enforcement is recognized for its ideal position in communities to combat this crime. In 2011, North Carolina implemented a statewide human trafficking training program for law enforcement. This research study examines the communication constitution of law enforcement and the use of power through this training program and as officers …

Change Management And Guided Pathways: Creating A Plan For Implementation At A Washington State Community College, Sandra Spadoni, Saovra Ear

Ed.D. Dissertations in Practice

Objective: This article addresses a problem of practice in community college leadership: how to effectively use change management strategies to implement a guided pathways model at a community college. Guided pathways is a recent national movement to create more structured and better coordinated academic pathways within community colleges. Using the case study of one Washington State community college looking to implement this model, we identified change management strategies for community college leaders seeking to implement the guided pathways model. Methods: We conducted interviews with national consultants, state system leaders, and college leaders around the country who have effectively …

English Language Instruction, Student Engagement, And Sustainable Practices In Rural Ecuador, Pablo J. Sanchez, Morgan R. Zajkowski

Journal of Vincentian Social Action

St. John’s University’s Vincentian Institute for Social Action aims to develop student commitment to social justice through required coursework, international travel, and community service. A strong theoretical foundation ensures that administrators and students are consistently reflecting on the dynamics of power and engaging with community members in an ethical manner. Our framework should continue conversations with the community about the value of foreign language education in their particular regional and global context and encourage students to see themselves as part of a sustainable process. Where many universities and organizations provide volunteer experiences similar in theory, we hope to improve on …

Veteran As Leader: The Lived Experience With Army Leader Development, Michael James Kirchner

Theses and Dissertations

This phenomenological study examined the lived leader development experience of Post 9/11 Army veterans while serving in the armed forces. At least $10-$15 billion is spent annually on leadership development in the United States and human resource executives claim developing leaders is their number one priority over the next five years. Simultaneously, companies actively hiring veterans claim the former service member's leadership abilities are their most desired quality. Inspection of the Army’s leader development program offers an opportunity for employers to integrate revised approaches in their own leadership development initiatives.

A purposive sample of ten Army veterans—six males and four …

Optimizing Workforce Performance: Perceived Differences Of Army Officer Critical Thinking Talent Across Level Of Education, Richard B. Ayers

Dissertations

The U.S. Army’s operating environment continues to become increasingly complex and unpredictable, where U.S. technological advantage continues to erode. The complexities stem from the Army’s doctrinal assumption that the future operating environment is unknown and constantly changing (Department of the Army [DA], 2014a). Diminishing technological advantage results in more reliance on soldiers’ cognitive capability, and less on high technology weapons systems (McMaster, 2015).

A review of military literature shows extensive research on the importance of Army leaders to be talented critical thinkers (Fischer, Spiker, & Riedel, 2008, 2009; Gerras, 2008; Thomas & Gentzler, 2013). Human capital literature reveals many college …

From Creativity To Team Innovation: Building The Bridge In Organizations, Jonathan Brown

Creativity and Change Leadership Graduate Student Master's Projects

The outcome of this project is a new model for team innovation. It was created as a result of the need for teams to be better prepared to innovate. The approach of this project was to investigate, clarify, combine, synthesize and finally propose useful ways to accelerate team innovation in organizations. It started with a diagram and evolved into an articulation of each step of the model. This prototype model is called Model for Purposeful Team Innovation. The model is divided in seven steps that include identity, mission, quality, targets for improvement, roadmap, execution, monitoring to assess the maturity and …

The Creative Entrepreneur Leading Innovation, Karina Loera Barcenas

Creativity and Change Leadership Graduate Student Master's Projects

The Creative Entrepreneur Leading Innovation is a course designed for undergraduate students. Students will learn the entrepreneurial mindset through the creative process triggering innovation and leading transformation to face and adapt in the current constant and fastest changing era. This course also has a skill development component through which students will be able to experience personal transformation towards positive change.

The Tides Of Life (Convene Ceo Summit), C. William Pollard

C. William Pollard Papers

Delivered at the Convene CEO Summit, this speech asks how Christian business leaders might apply their faith in work settings. In particular, Pollard notes that servant leadership -- while not always overtly Christian -- is oftentimes the primary means of actualizing Christian values in the corporate firm.

06. Leadership In Social Movements, Illinois Mathematics And Science Academy

CORE

This module, connecting leadership and social movements, teaches students the importance and impact of social movements in different scenarios. Looking at different case studies and going through a simulation of a social movement fosters the students' understanding of how a social movement works and grows. This module also introduces social movements as a way to ignite change and inspires students to look differently at the world around them.

11. Gender And Leadership, Illinois Mathematics And Science Academy

CORE

The purpose of the Gender & Leadership module is for students to develop an understanding of the role gender plays in contemporary society and the relationship between gender and leadership. The objectives of this module are for students to be able to to define gender vernacular and differentiate between terms, dissect how gender roles were constructed, and identify the role of gender biases in leadership. To meet these objectives, case studies concerning the traditional feminine and masculine leadership roles are conducted to make students aware of their subconscious gender biases. Additionally, the terms sex, gender, gender expression, and gender fluidity …

12. Ethics And Leadership, Illinois Mathematics And Science Academy

CORE

In this module, students consider various ethical codes relevant in a position of leadership. By the end of the module, students will be able to differentiate between ethics and morals, examine how ethics and morals play a role in the decision making process, reframe their preconceptions of ethical decisions, and compare ethical and unethical paths to reach a certain goal. This module examines case studies of different ethical scenarios that challenge students to discuss different perspectives and develop their own opinions. Ethical and unethical leaders are also examined through historical and contemporary examples. Specifically, students look at the reasons behind …

Authentic Servant-Leadership Exemplified By Early Childhood Educator David Lawrence Jr.: A Case Study, Blanca Correa-Cespedes

FIU Electronic Theses and Dissertations

Advocacy and leadership style are essential concepts in education. This qualitative case study was undertaken to demonstrate how Robert K. Greenleaf’s servant-leadership framework could be a useful framework to adopt by educational leaders and child advocates. Servant-leadership identifies the needs of others as a primary goal of leadership. The study contributes to understanding the value of exemplary servant-leadership and advocacy in public education as demonstrated by David Lawrence Jr. The researcher addressed questions regarding how Lawrence embodies servant-leadership traits and explored how a servant-leader has been positively influencing early childhood public educational policy in Florida to benefit all children.

There …

Understanding Millennial, Generation X, And Baby Boomer Preferred Leadership Characteristics: Informing Today’S Leaders And Followers, Lee-Volker Cox

Dissertations

Purpose. This quantitative study’s purpose was to describe and determine the degree of difference and importance of leadership characteristics as perceived by Baby Boom, Generation X, and Millennial generational cohort followers in STEM-related U.S.-based or headquartered aerospace and computer organizations as measured by the Multigenerational Leadership Characteristics Questionnaire (MLCQ).

Methodology. This was a cross-sectional, nonexperimental, comparative and correlational quantitative, ex post facto study. A web-based MLCQ was developed after conducting an academic literature review. Participants used a 6-point Likert scale identifying the importance of 30 characteristics with 2 aggregation questions identifying the most and least important characteristics; 408 members of …

Where Do I Stand? The Interaction Of Leader–Member Exchange And Performance Ratings, Hassan Baker, Guowei Jian, Gail Fairhurst

Guowei Jian

The congruence model of leader–member exchange (LMX) quality predicts that agreement between leader and members regarding relationship quality is associated with follower performance. However, questions remain over how cultural relational norms influence congruence. This study, based on a government-linked international joint venture in Malaysia, investigates cultural relational norms in relation to leader–member agreement on relational quality and leader evaluation of member performance. Our findings revealed that LMX quality agreement was related to in-role and extra-role performance among dyadic relationships conforming to Malaysian cultural norms. This study contributes to understanding how cultural relational norms provide conditions to the congruence model of …

The Soul Of Our Work (Article), C. William Pollard

C. William Pollard Papers

In this article based on a speech delivered at the Faith at Work Summit, Pollard speaks of how Christians can be "ambassadors for Christ" in their work by adopting people-focused leadership strategies.

Facilitating A Whole-Life Approach To Career Development: The Role Of Organizational Leadership, Michael L. Litano, Debra A. Major

Psychology Faculty Publications

This article focuses on the whole-life approach to career development. A review of the ways in which career paths have been conceptualized over time demonstrates that increasing consideration has been given to nonwork factors (i.e., personal life and family life) in defining careers. The whole-life perspective on career development acknowledges that employees are striving for opportunities for professional development as well as individualized work-life balance, which changes over the life course. Although the careers literature has emphasized interorganizational mobility as the primary mechanism for achieving these goals, whole-life career development can also be achieved within a single organization when organizational …

Speech At The New Canaan Society, C. William Pollard

C. William Pollard Papers

In these brief remarks at a 2016 meeting of the New Canaan Society, Pollard outlines various lessons he learned during many decades spent in the corporate world.

Global Reach, Local Markets: The Challenges Of Leading Global Innovation, Sarah Higgins

Honors Theses

This Global Studies honors thesis addresses how managers and leaders of global firms manage innovation across multiple markets. Current research on multinational corporations provides an understanding of different kinds of innovation and the ways to attend to multiple markets. However, there is less documentation of how these innovation strategies are actually implemented on the ground and the tensions that these efforts might produce. Therefore, my research focuses in particular on the challenges and tensions faced by leaders of global firms as they implement transnational innovation strategies. This study is based upon in-depth interviews with 20 participants who held positions in …

A Reflective Hybrid Approach To Connecting Leadership Style And Stakeholder Perspective, Huw Jones, Keith O. Hunter

Organization, Leadership, and Communication

Using quantitative analysis and reflection techniques, we examine employee perception of leadership style and perceived results within organizations based in Whistler, Canada. We are primarily concerned with results in terms of organizational culture towards 3 key stakeholder groups, customers, community, and employees. The observed differences in results between transformational and transactional leadership provide a basis for enriching the mapping of leadership style to desired outcomes.

The Transformational Leadership Communication Of Socially Close And Distant Leaders On Vision Integration, Bethany Weaver

Wayne State University Dissertations

Applying the theories of transformational leadership and distributive leadership and drawing from diffusion of innovations, this work posits that transformational leaders are successful in transferring vision and subsequently transforming the organization by enacting their communication both systematically and interpersonally. From a system level perspective, transformational leaders in executive leadership roles direct their communicative attention to the key influencers in the organization. They expend their time and effort on an interpersonal level ensuring these individuals are infused with the vision of the organization, understand it, develop the skills necessary to contribute to its achievement, and are equipped and motivated to transfer …

Reducing Employee Turnover In Retail Environments: An Analysis Of Servant Leadership Variables, Beatriz Rodriguez

Walden Dissertations and Doctoral Studies

In a competitive retail environment, retail store managers (RSMs) need to retain retail customer service employees (RCSE) to maximize sales and reduce employee turnover costs. Servant leadership (SL) is a preferred leadership style within customer service organizations; however, there is disagreement regarding the usefulness of SL in the retail industry. The theoretical framework for this correlational study is Greenleaf's SL theory. Seventy-four of 109 contacted human resources managers (HRMs) from a Fortune 500 United States retailer, with responsibility for evaluating leadership competencies of the RSMs they support, completed Liden's Servant Leadership Questionnaire. RCSE turnover rates were available from company records. …

Senior Army Women's Leader Behaviors And Their Civilian Career Transition, Sharon R. Hamilton

Walden Dissertations and Doctoral Studies

Female retired Army colonels (FRACs) have significant potential to contribute to civilian organizations. To take advantage of that talent, it is important to have a better understanding of their behaviors based on their dual identities as women and leaders. The purpose of this qualitative case study was to understand the under researched factors accounting for the development of FRACs' leader behaviors and the transfer of those behaviors to civilian careers. The 4 underlying meta categories of leadership behavior formed the conceptual framework. The theory of planned behavior was used to explore potential influences on FRAC leader behavior development. The 3 …

Exploring The Importance Of Team Psychological Safety In The Development Of Two Interprofessional Teams, Denise O'Leary

Articles

It has been previously demonstrated that interactions within interprofessional teams are characterised by effective communication, shared decision-making, and knowledge sharing. This article outlines aspects of an action research study examining the emergence of these characteristics within change management teams made up of nurses, general practitioners, physiotherapists, care assistants, a health and safety officer, and a client at two residential care facilities for older people in Ireland. The theoretical concept of team psychological safety (TPS) is utilised in presenting these characteristics. TPS has been defined as an atmosphere within a team where individuals feel comfortable engaging in discussion and reflection without …