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Full-Text Articles in Business
The Role Of Emotional Labor In Performance Appraisal: Are Supervisors Getting Into The Act?, Samantha A. Ritchie, Allison L. O'Malley
The Role Of Emotional Labor In Performance Appraisal: Are Supervisors Getting Into The Act?, Samantha A. Ritchie, Allison L. O'Malley
Alison L. O'Malley
Researchers have issued a call for research on emotional labor to move beyond service roles to other organizational roles (Ashforth & Humphrey, 1993). The present paper proposes that emotional labor plays a pivotal role during performance feedback exchanges between supervisors and subordinates. We suggest that the emotional labor supervisors engage in while providing performance feedback is a vital mechanism by which leaders impact followers' perceptions of the feedback environment (Steelman, Levy, & Snell, 2004) and, subsequently, important outcomes (e.g., employee satisfaction with the feedback, motivation to use feedback, feedback seeking frequency, and LMX quality).
同构压力,认知群体,政府-Ngo 合作在中国, Reza Hasmath, Jennifer Yj Hsu
同构压力,认知群体,政府-Ngo 合作在中国, Reza Hasmath, Jennifer Yj Hsu
Reza Hasmath
Isomorphic Pressures, Epistemic Communities And State-Ngo Collaboration In China, Reza Hasmath, Jennifer Yj Hsu
Isomorphic Pressures, Epistemic Communities And State-Ngo Collaboration In China, Reza Hasmath, Jennifer Yj Hsu
Reza Hasmath
The Local Corporatist State And Ngo Relations In China, Jennifer Yj Hsu, Reza Hasmath
The Local Corporatist State And Ngo Relations In China, Jennifer Yj Hsu, Reza Hasmath
Reza Hasmath
中国统和主义地方政府与非政府组织关系, Jennifer Yj Hsu, Reza Hasmath
中国统和主义地方政府与非政府组织关系, Jennifer Yj Hsu, Reza Hasmath
Reza Hasmath