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Full-Text Articles in Business

The Influence Of Infrastructural Trust On Electronic Commerce Development In Indonesia, Mira Kartiwi, Robert C. Macgregor Dec 2012

The Influence Of Infrastructural Trust On Electronic Commerce Development In Indonesia, Mira Kartiwi, Robert C. Macgregor

Dr Mira Kartiwi

The advent of E-commerce opens an opportunity for fostering an environment that promotes the globa/isation of markets throughout the world, especially those in developing countries /ike Indonesia. The importance of trust as a key facilitator of E-commerce is increasingly being recognized in academic and practitioner communities. However, empirical research in this area has been overwhelmed by contradictory conceptions of the trust construct, while inadequate attention is paid to the influence of trust constructs on E-commerce development in different cultural environments and settings. It is, therefore, the aim of this paper to address the gap by providing an exploratory study on …


The Effects Of Structure, Communication And Trust Between Marketing And R&D During New Product Development, Elias Kyriazis, Graham Massey Sep 2012

The Effects Of Structure, Communication And Trust Between Marketing And R&D During New Product Development, Elias Kyriazis, Graham Massey

Elias Kyriazis

The ability to effectively manage cross-functional working relationships (CFRs) during innovation is a key success factor in developing successful new products. However, empirical evidence suggests that CFRs during new product development are often problematic, resulting in extremely poor relations between managers, and the development of unsuccessful new products. This paper adds to our existing knowledge on the Marketing/R&D CFR by examining the effects of structural factors, communication behaviours, and interpersonal trust on the dependent variable perceived relationship effectiveness. Our findings reveal that trust has potent positive, direct effects on this CFR. Further, bidirectional communication and quality of communication also have …


Common Criteria Meets Realpolitik Trust, Alliances, And Potential Betrayal, Jan Kallberg Jul 2012

Common Criteria Meets Realpolitik Trust, Alliances, And Potential Betrayal, Jan Kallberg

Jan Kallberg

Common Criteria for Information Technology Security Evaluation has the ambition to be a global standard for IT-security certification. The issued certifications are mutually recognized between the signatories of the Common Criteria Recognition Arrangement. The key element in any form of mutual relationships is trust. A question raised in this paper is how far trust can be maintained in Common Criteria when additional signatories enter with conflicting geopolitical interests to earlier signatories. Other issues raised are control over production, the lack of permanent organization in the Common Criteria, which leads to concerns of being able to oversee the actual compliance. As …


Regulation Of Aboriginal Labour In Queensland: Protectors, Agreements And Trust Accounts 1897/ 1965, Robert Castle, James Hagan Jun 2012

Regulation Of Aboriginal Labour In Queensland: Protectors, Agreements And Trust Accounts 1897/ 1965, Robert Castle, James Hagan

Robert G. Castle

No abstract provided.


Location-Based Social Networking And Its Impact On Trust In Relationships, Sarah Jean Fusco, Roba Abbas, Katina Michael, Anas Aloudat May 2012

Location-Based Social Networking And Its Impact On Trust In Relationships, Sarah Jean Fusco, Roba Abbas, Katina Michael, Anas Aloudat

Professor Katina Michael

Location based social networking (LBSN) applications are part of a new suite of social networking tools. LBSN is the convergence between location based services (LBS) and online social networking (OSN). LBSN applications offer users the ability to look up the location of another “friend” remotely using a smart phone, desktop or other device, anytime and anywhere. Users invite their friends to participate in LBSN and there is a process of consent that follows. This paper explores the potential impact of LBSN upon trust in society. It looks at the willingness of individuals to share their location data with family, friends, …


Switching Costs And Loyalty: Understanding How Trust Moderates Online Consumers’ Ties To Merchants, Michelle Carter, Richard Klein, Jason B. Thatcher, Ryan Wright May 2012

Switching Costs And Loyalty: Understanding How Trust Moderates Online Consumers’ Ties To Merchants, Michelle Carter, Richard Klein, Jason B. Thatcher, Ryan Wright

Jason Bennett Thatcher

Information technology has transformed how travelers interact with travel service providers. Due to fierce competition in the online air travel industry, e-ticketing services have focused attention on fostering customer loyalty. This is an important strategy because, in general, initial transactions with new customers are less profitable than transactions with existing customers. Drawing on research on customer loyalty, switching costs, and trust, this study develops, and proposes an empirical test, for a model incorporating trust as a moderator of the relationship between switching costs and online customer loyalty. We propose that in the presence of high customer trust, e-businesses should have …


Toolkit For Managing Virtual Teams, Grace Mccarthy Mar 2012

Toolkit For Managing Virtual Teams, Grace Mccarthy

Grace McCarthy

Leaders in multi-national organisations have to work with team members in many different locations, with few if any face to face meetings. This poses problems for leaders used to working face to face. This article briefly reviews the literature, finding some consensus that leadership is significant in managing virtual teams but that the practices adopted by leaders need to be adapted, that trust is one of the key predictors of success, and that technology and training also help improve performance of virtual teams.


Negotiations And Trust, Mara Olekalns, Philip L. Smith Dec 2011

Negotiations And Trust, Mara Olekalns, Philip L. Smith

Mara Olekalns

This forthcoming entry in the Encyclopaedia of Peace Psychology provides an overview of trust in negotiation