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Toward Equal Access: A Model For Lay Advocacy Programs Serving People Who Are Deaf Or Hard Of Hearing, Melissa Bell Jan 2024

Toward Equal Access: A Model For Lay Advocacy Programs Serving People Who Are Deaf Or Hard Of Hearing, Melissa Bell

JADARA

Advocacy programs are prevalent among state government agencies that specialize in serving persons who are deaf or hard of hearing around the United States. The work is crucial to ensuring equal access and equal opportunity, yet the lay advocacy profession is not yet formalized with certification, ethical standards, or training programs for advocates serving this population. Research was conducted to advance efforts to maximize these programs’ effectiveness by compiling components of an ideal model for lay advocacy programs. Directors from state agencies that specialize in serving this population around the country refined the model and described the structure of their …


“It Felt Like Having A Second Job”: Perspectives From Deaf Professionals On Communication Equity In The Workplace, Paul B. Harrelson, Brenda S. Nicodemus Jul 2022

“It Felt Like Having A Second Job”: Perspectives From Deaf Professionals On Communication Equity In The Workplace, Paul B. Harrelson, Brenda S. Nicodemus

JADARA

More than 50 years of nondiscrimination legislation in the United States has resulted in greater diversity in the workplace; however, questions persist about the communication equity of Deaf employees who use a signed language. In this study, we investigate systemic factors that underlie the provision of signed language interpreting services in the workplace. Using the Critical Incident Technique, observations were collected from 17 Deaf professionals regarding the systems of interpreter provision at work. The data resulted in four main findings: (1) Deaf professionals hold a sophisticated understanding of their communication needs, (2) both quality and quantity of interpreting are important, …