Business Commons^™

Social Movement Theory And Far Right Organizations, Frank Tridico

Wayne State University Dissertations

This research examines the organized far right movement and interviews members of four right wing organizations to understand their goals and operations. This study compares the utility of two social movement theories, Resource Mobilization Theory (RMT) and New Social Movement Theory (NSMT) to explain the functioning of the four organizations. Resource Mobilization Theory contends that change is done politically in the sphere of institutional power, while New Social Movement Theory argues that change occurs in civil society.

The study was qualitative in nature and involved in-depth interviews with 97 members of four far right organizations across two Midwest states. The …

Isp Thesis, Joseph Michael David

Wayne State University Theses

Abstract

AN INTERDISCIPLINARY PERSPECTIVE ON TRANSFORMATIONAL LEADERSHIP

By: JOSEPH DAVID

December 2010

Advisor: Dr. Richard Raspa

Degree: Master of Interdisciplinary Studies

Many people in today's world often submit to broad assumptions, generalizations and faulty reasoning in determining what constitutes a competent leader. Qualities such as high energy, positive attitude and charisma are unfortunately the sole traits that elect leaders. While positive thinking does help to produce compelling visions to inspire people, high energy is necessary for leadership given the workload and charisma needed to win people over. These are components for election not successful leadership.

Such narrow sighted values for …

The Role Of Organizational Climate And Culture In Service Encounters, Beth Ann Heyart

Wayne State University Dissertations

This study explored the link between culture and climate with respect to customer service ratings. Two hospital units, one with high customer service ratings and one with low customer service ratings, were identified for analysis. A mixed-method design was implemented to assess climate and culture on each unit. Climate was assessed with a survey that combined elements of Schneider, White, and Paul's (1998) Assessment of Service Climate Instrument and Litwin and Stringer's (1968) Organizational Climate Questionnaire. An ethnographic approach using observation, interviews and archival data analysis was completed to understand each unit's culture. Findings indicate high customer service environments rated …

Characteristics And Causal Factors Of Claims In Michigan Highway Construction Projects, Abel K. Sahlool

Wayne State University Dissertations

The US highway system is the largest road network system in the world. MDOT administers about 9,722 route-miles, (28,000 lane-miles) of roadway networks in Michigan. Every year, hundreds of projects worth millions of dollars are let by the State Transportation Agency (STA).

Majority of these projects are successfully completed within the original scope of work, budget, schedule, and without litigation. However; some projects end up in litigation and disputes costing tax payers a great amount of money and the STA a great amount of resources. The number and cost of these construction claims has been substantially increasing in recent years. …

A Cultural Analysis Of Information Technology Offshore Outsourcing: An Exercise In Multi-Sited Ethnography Of Virtual Work, Tara Eaton

Wayne State University Dissertations

This study is an exploration of how ethnography and anthropological analysis can provide new understanding of transnational, multi-sited research phenomena. Research focused on the work activities of one American client organization and its Indian IT service provider situated in the global virtual field of Information Technology (IT) offshore outsourcing. The Principal Investigator adapted and applied an ethnographic approach for her fieldwork in order to understand the norms, beliefs, and values about work, as well as the relationship between cultural differences and virtual communication. Dissertation findings offer new insight for anthropological discussions of globalization as well as suggest further development of …