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Social and Behavioral Sciences

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Andrews University

Theses/Dissertations

2011

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Anchoring Change In Higher Education : Narratives From Senior Executives At Malcolm Baldrige Award-Winning Institutions, Cheryl H. Kisunzu Jan 2011

Anchoring Change In Higher Education : Narratives From Senior Executives At Malcolm Baldrige Award-Winning Institutions, Cheryl H. Kisunzu

Dissertations

Purpose. The purpose of this study is to explore Kotter’s (1996) eighth stage for leading change. Specifically, it is to identify strategies for anchoring planned change in institutions of higher education.

Design. This is a qualitative multiple case study. Each of the participating organizations is an institution of higher education uniquely distinguished as a recipient of the United State’s highest recognition for progressive excellence—the Malcolm Baldrige Award. A narrative design is used to conduct in-depth exploration of leading planned change, specifically anchoring this planned change into the culture of academic institutions of higher learning. Purposeful sampling was used to identify …