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Management

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Full-Text Articles in Business

Beach, Sun And Surf Tourism, Neil Lazarow, Michael Raybould, David Anning Nov 2013

Beach, Sun And Surf Tourism, Neil Lazarow, Michael Raybould, David Anning

Michael Raybould

Beaches are arguably the most valuable of coastal tourism assets. Around beaches, communities develop and tourism markets expand, often resulting in intimate human interaction with diverse environments. This chapter provides an overview of economic research on beach and surf recreation and tourism in existing and expanding markets, including a description of the techniques most commonly used to estimate the economic impact and value of beach recreation and some of the challenges around developing accurate estimates of use and value. Better understanding of the drivers and values for beach and surf tourism is an important consideration for optimal management of coastal …


The Case Study Methodology In Place Management Research And Practice, Gregory Kerr, Gary Noble, John Glynn Feb 2013

The Case Study Methodology In Place Management Research And Practice, Gregory Kerr, Gary Noble, John Glynn

John J Glynn

Purpose: The purpose of this paper is to assist those in the relatively new field of place management to undertake sound and appropriate research for which there is a current need. Approach: This paper identifies and provides an interpretation of key terms associated with research in the social and behavioural sciences and then recommends the case study methodology as being appropriate for research in place management. Findings: Based on a review of the literature this paper offers a viewpoint about the meaning and application of the terms ‘methodology’, ‘methods,’ ‘ways’, ‘strategies’ and ‘approaches’ when they are applied to research. Research …


Relieving The Overloaded Help Desk: A Knowledge Management Approach, Kar Yin Leung, Sim Lau Nov 2012

Relieving The Overloaded Help Desk: A Knowledge Management Approach, Kar Yin Leung, Sim Lau

Dr Sim Kim Lau

No abstract provided.


An Ontology-Based Knowledge Management System To Handle Queries In It Help Desk, Kar Yin Leung, Sim Lau Nov 2012

An Ontology-Based Knowledge Management System To Handle Queries In It Help Desk, Kar Yin Leung, Sim Lau

Dr Sim Kim Lau

No abstract provided.


The Customization Of Knowledge Management Techniques In Information Technology Help Desk, Kar Yin Leung, Sim Lau, Geng Liang Nov 2012

The Customization Of Knowledge Management Techniques In Information Technology Help Desk, Kar Yin Leung, Sim Lau, Geng Liang

Dr Sim Kim Lau

Information Technology (IT) has converted a majority of organizational activities to automatic and electronicbased. This conversion greatly increases Help Desk (HD)'s coverage on IT related areas. Alternatively, the adoption of business process reengineering and downsizing has led to the shrinkage of the size of HD. This not only leads to the loss of priceless knowledge, but also coerces HD to provide more service with less staff - the outcome is clear that users have to wait comparably longer before HD staff is available. This paper describes how generic Knowledge Management process can be customized to improve support process in HD.


Accounting, New Public Management And American Politics: Theoretical Insights Into The National Performance Review, Ann Watkins, Cecil Arrington Oct 2012

Accounting, New Public Management And American Politics: Theoretical Insights Into The National Performance Review, Ann Watkins, Cecil Arrington

Ed Arrington

Borrowing from the work of political theorists Sheldon Wolin and William Connolly, this essay seeks to provide additional rationalization for the expansion of accounting within domains like the public sector. We suggest that such an expansion is intimately linked to social and cultural transitions which have led political theorists to not only question modern political theory but to also recognize the political significance of practices like accounting to political theory. We contend that these same transitions also make possible expansions of accounting through NewPublicManagement (NPM) initiatives like the U.S.'s NationalPerformanceReview (NPR). Seen in this way, accounting theory begins to move …


Late-Modern Politics And The Ubiquity Of Accounting: The Expansion Of New Public Management Within The Us Public Sector, Ann Watkins, Cecil Arrington Oct 2012

Late-Modern Politics And The Ubiquity Of Accounting: The Expansion Of New Public Management Within The Us Public Sector, Ann Watkins, Cecil Arrington

Ed Arrington

No abstract provided.


Globalization, Management Control & Ideology: Local And Multinational Perspectives, Riad Ajami, C Arrington, Falconer Mitchell, Hanne Nørreklit Oct 2012

Globalization, Management Control & Ideology: Local And Multinational Perspectives, Riad Ajami, C Arrington, Falconer Mitchell, Hanne Nørreklit

Ed Arrington

The ideas and thoughts presented in this book are the result of an academic process which began with a conference entitled Corporate Management, Accounting and Ideology - A Multinational Prespective, held at The Aarhus School fo Business, Denmark, 11-13 December 2003.


Globalization, Management Control And Ideology, Riad Ajami, Cecil Arrington, Falconer Mitchell, Hanne Norreklit Oct 2012

Globalization, Management Control And Ideology, Riad Ajami, Cecil Arrington, Falconer Mitchell, Hanne Norreklit

Ed Arrington

No abstract provided.