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Servant Leadership At Servicemaster: A Commitment To Love, Development, And Diversity, Helen H. Chung

Pollard Research Fellowship Papers

In recent years, servant leadership has gained currency as a promising pathway for inclusive organizations, where individuals can experience a sense of belonging and participate in decision-making. Given the framework’s significant attitudinal and behavioral demands, potential servant-leaders may need to consider the costs and benefits of the servant leadership mantle. Drawing from a conservation of resources theory, I propose that both individuals and organizations will increasingly need to consider the personal and environmental conditions (i.e., resource caravans) that support servant leader behaviors. Specifically, I examine servant leadership from a critical lens, asking the question of how women and members of …