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Hospitality Review Volume 31 Issue 2 2013, Fiu Hospitality Review

Hospitality Review

No abstract provided.

Challenges In Implementation Of Ict For The Budget Accountability And Development Of Budget Information Literacy, Rutiana Dwi Wahyunengseh, Sri Hastjarjo

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

In the case of Karanganyar Regency, this study identify that al­though the public aspire to have an adequate understanding about the APBD, the access for obtaining the information is very limited. Data collection methods used in this research were: (1) documents study on the Local Government Development Plan (RKPD) and the Regional Budget (APBD); (2) semi open-ended questionnaires; (3) in-depth interviews; and (4) focus group discussions. The data then analyzed using descriptive analysis and interpretive analysis methods. This paper recognizes the potency of ICT in developing the forum for public access and deliberation related to the budget information; while also …

Quantifying The Impacts Of The Recent Economic Crisis On Regional Tourism Industry And Economy, Yun Ying Zhong, Tadayuki Hara Ph.D.

Hospitality Review

The purpose of this study is to explore the accuracy issue of the Input-Output model in quantifying the impacts of the 2007 economic crisis on a local tourism industry and economy. Though the model has been used in the tourism impact analysis, its estimation accuracy is rarely verified empirically. The Metro Orlando area in Florida is investigated as an empirical study, and the negative change in visitor expenditure between 2007 and 2008 is taken as the direct shock. The total impacts are assessed in terms of output and employment, and are compared with the actual data. This study finds that …

Understanding Golf Country Club Members’ Loyalty: Factors Affecting Membership Renewal Decisions, Theresa N. Clem M.S., Swathi Ravichandran Mba, Ph.D., Aryn C. Karpinski Ph.D.

Hospitality Review

Many private country clubs across the United States have experienced a declining or flat membership and smaller waitlists of members wanting to join. The objective of this study was to investigate whether member involvement, service quality, and perceived value, influence member satisfaction and intention to renew membership for members of private country clubs. An online survey instrument customized for the country club industry was distributed to members of two country clubs in northeast Ohio. Results indicate that involvement level of members and perceived value impact country club members’ satisfaction and intention to renew their membership. Managerial implications are discussed.

Tobin In Europe: A Case For The Financial Transaction Tax, Stephanie I. Schneider

Claremont-UC Undergraduate Research Conference on the European Union

No abstract provided.

When Europe Hits Home: How Europeanization Triggers The Conflict Of Capitalism In The German System Of Corporate Control, Alexander El Alaoui

Claremont-UC Undergraduate Research Conference on the European Union

No abstract provided.

An Empirical Cross Cultural Assessment Of A Logistics/Supply Chain Management Typology, Michael A. Mcginnis, Ali Kara, John E. Spillan

Journal of Transportation Management

This manuscript compares the three dimensions (Process Strategy, Market Strategy, and Information Strategy) of the Bowersox Daugherty (1987) logistics strategy typology among five disparate countries by integrating the findings of previous empirical research. The appropriateness of the three Bowersox/Daugherty dimensions when combined into the construct Overall Logistic Strategy (OLS) are assessed. The role of OLS impact on Organizational Competitiveness (COMP) through two intervening variables LCE (Logistics Coordination Effectiveness) and CSC (Customer Service Commitment) is evaluated. The findings indicate that OLS is an appropriate descriptor of logistics/ supply chain management in a wide range of cultures and that the integration of …

A Decision Support System For Developing The Managerial Policy Of Urban Paratransit Services: A Case Study Of The Massachusetts Bay Transit Authority, Emanuel Melachrinoudis, Hokey Min, Candace Selneck

Journal of Transportation Management

In the wake of the Americans with Disability Act (ADA) of 1990, paratransit services were offered to improve mobility, employment opportunities, and access to community services for individuals who are mentally or physically handicapped. Due to the complexity involved in ADA rules and transportation regulations as well as the customized, on-demand service requirements, paratransit services are far more costly to render than fixed-route based mass transit services. In times of ongoing budget crisis among public entities, many public transit authorities cope with a dilemma of meeting the growing demand and complex service requirements, while controlling rising paratransit costs. Considering this …

U.S. Motor Carrier Hours Of Service Regulations: Their Impact On Carrier Profitability And Productivity, Ahren Johnston

Journal of Transportation Management

This paper discusses the history of hours of service regulations for U.S. motor carriers and investigates the changes to individual carrier profitability and productivity from the last major change to those regulations in 2003. The results of the analysis indicate that operating ratio worsened and sales per employee improved, and return on assets and return on equity were unchanged due to hours of service changes. The implications of these results given the recent changes to hours of service regulations in 2011 are also discussed.

Making Transportation Options Possible, Ronald S. Lembke, Dale S. Rogers

Journal of Transportation Management

Transportation options provide the buyer the right, but not the obligation, to buy or sell transportation capacity at a future date. These options can provide shippers, carriers and logistics companies a significant opportunity to reduce risks and increase capacity flexibility. This paper summarizes some of these benefits, describes a number of issues to be resolved before trading transportation options can become a reality, and presents possible resolutions for these issues.

The Evolving Relationship Between Airline Profitability And Passenger Satisfaction, Kent N. Gourdin

Journal of Transportation Management

This paper examines the ongoing evolution of the U.S. airline industry under deregulation. After losing money for most of the past 35 years, carriers have made structural changes to their business models that have proven to be, at least in the short term, very profitable. After delineating these management actions, the paper examines their impact on passengers. The author utilizes the Service Quality Model to analyze the long-term implications of this new operating paradigm for passenger satisfaction. Based on this analysis the paper goes on to suggest several actions management could take to improve satisfaction. Finally, conclusions are offered and …

Back Matter, Journal Of Transportation Management Editors

Journal of Transportation Management

No abstract provided.

Tourist See Tourist Do: The Influence Of Hollywood Movies And Television On Tourism Motivation And Activity Behavior, Daniel L. Spears, Bharath M. Josiam, Tammy Kinley, Sanjukta Pookulangara

Hospitality Review

The purpose of this study was to investigate the influence of Hollywood movies and television (movies/TV) on US viewer’s motivation to travel to and participate in activities featured in Hollywood movies/TV productions. A survey was administered in an online format to a convenience sample of 433 respondents via Qualtrics. Factor analysis, correlation, and regression was employed to explore relationships between the variables. Findings identified a profile of Hollywood movies/TV viewers, sources of information used to determine destination choice, and level of involvement among viewers of Hollywood movies/TV productions. Additionally, this study explored the relationships between Hollywood movies/TV productions, tourist motivations, …

Authentic Experiences Assessment Instrument: The Case Of Millennial Students And Cultural Attractions In Central Florida, Earney Francis Lasten, Randall S. Upchurch

Hospitality Review

Three types of authenticity were chosen to analyze cultural attractions—they were: staged or real authenticity, sensory authenticity, and existential authenticity. A group of millennium students that visited Orlando’s cultural attractions from the University of Central Florida were part of this study. Results show that the term “culture” is unclear among students. Also gender might play a role in determining what is perceived as “authenticity.” In general the focus group discussion had a consensus that these three types of authenticity were the right ones to measured cultural attractions, people, and behaviors.

Characteristics Of Small Hospitality Businesses:A Study In An Urban Setting In Turkey, Atilla Akbaba

Hospitality Review

The aim of this study was to contribute to the growing body of knowledge concerning small hospitality businesses (SHBs) through an analysis of selected aspects of SHBs in an urban setting, namely Akcakoca, Turkey. Particular attention was given to the characteristics of businesses, finance, marketing, human resource management, involvement of residents in the industry, and management of SHBs. A sample of 72 businesses in Akcakoca was examined and their role in tourism was evaluated. The findings of this study reveal that SHBs carry significant deficiencies and inadequacies and face a common set of problems.

Executive Summaries

The Foundation Review

No abstract provided.

Front Matter

The Foundation Review

No abstract provided.

Weaving An Impactful Network, Anne E. Summers, Linda Honold

The Foundation Review

· The Brico Fund set out to test a common nonprofit theory of change: individual outputs lead to outcomes, leading to systems change. An alternate theory is that systems change happens through collective and strategic action of many organizations working together toward a common goal.

· This case study examines the implementation of this theory and describes the companion development of systems, structures, tools, and processes created in a cross-sector network of nonprofits. The evolution of Brico’s funding strategy is juxtaposed with the development of the network, revealing a unique funder/organization symbiosis, relying on each to provide expertise, thus fostering …

Front Matter

The Foundation Review

No abstract provided.

Measuring Dimensions Of Network Functioning: The Knowhow2go Network Survey, Tania Jarosewich, Nushina Mir, Linda Simkin

The Foundation Review

· As foundations more often encourage networks and other interorganizational strategies, they need tools to measure network effectiveness and outcomes. Gathering network members’ perspectives on their engagement with the network can provide insights and avenues for improvement.

· This article describes a network survey that was created for Lumina Foundation’s KnowHow2GO initiative, which focused on strengthening college access networks.

· The network survey measures five dimensions of effective networks: network management; sustainable service systems; data-driven decision making; policy and advocacy; and knowledge development and dissemination.

· The network survey provided useful information for the foundation, initiative partners, technicalassistance providers, network …

Benchmarking Evaluation In Foundations: Do We Know What We Are Doing?, Julia Coffman, Tanya Beer, Patricia Patrizi, Elizabeth Heid Thompson

The Foundation Review

· Evaluation in philanthropy – with staff assigned to evaluation-related responsibilities – began in the 1970s and has evolved, along with philanthropy, in the four decades since. What has not changed, however, is a regular questioning of what foundations are doing on evaluation, especially since the world of philanthropy regularly shifts, and changes in evaluation resourcing and positioning tend to soon follow.

· This article presents new findings about what foundations are doing on evaluation and discusses their implications. It is based on 2012 research that benchmarks the positioning, resourcing, and function of evaluation in foundations, and follows up on …

Back Matter

The Foundation Review

No abstract provided.

Editorial, Teresa R. Behrens

The Foundation Review

No abstract provided.

Book Review Of Practical Project Management For Agile Nonprofits: Approaches And Templates To Help You Manage With Limited Resources, Megan Murphy

The Foundation Review

No abstract provided.

A Matter Of Leadership: Connecting A Grantmaker's Investments In Collaborative Leadership Development To Community Results, Julia D. O’Brien, Jennifer N. Littlefield, Victoria Goddard-Truitt

The Foundation Review

· Foundations are increasingly supporting cross-sector collaboratives that focus on developing collaborative leadership skills, in addition to strengthening collaborative accountability. This article tests the Theory of Aligned Contributions change model, as implemented by the Annie E. Casey Foundation’s Leadership in Action Program.

· Path analysis results show that grantmakers can support cross-sector collaboratives by providing skilled implementation teams that promote public and individual accountability and build strong collaborative leadership skills. Through this support, collaboratives develop effective strategies that affect important social issues.

· This research sheds light on how grantmakers can fund and encourage a process for cross-sector community members …

Four Network Principles For Collaboration Success, Jane Wei-Skillern, Nora Silver

The Foundation Review

· This article identifies a set of four counterintuitive principles that are critical to collaboration success and offers insights for how nonprofit leaders can ensure that their collaborations can have an impact that is dramatically greater than the sum of the individual parts.

· Based on a decade of research developing detailed case studies on a range of successful networks, the authors have identified a common pattern of factors that are essential to effective networking.

· The principles are: focus on mission before organization; manage through trust, not control; promote others, not yourself; and build constellations, not stars.

Communicating, Collaborating, And Coordinating To Revitalize New Jersey Neighborhoods, Lois W. Greco

The Foundation Review

· Since 2003, the New Jersey public and private funding community has been organizing and implementing a shared, cross-sector approach to revitalizing the state's low-income neighborhoods that incorporates residents and stakeholders, encourages private investment, leverages corporate resources, and produces measurable results.

· The approach has been shaped by the programmatic alignment of the Wells Fargo Regional Foundation's Neighborhood Grants Program and the New Jersey Department of Community Affairs' Neighborhood Revitalization Tax Credit program (NRTC) with technical assistance from the Housing and Community Development Network of New Jersey.

· The combined programs have supported initiatives in 26 neighborhoods, funded by $16 …

Editorial, Teresa R. Behrens

The Foundation Review

No abstract provided.

Executive Summaries

The Foundation Review

No abstract provided.

Moving From Partnership To Collective Accountability And Sustainable Change: Applying A Systems-Change Model To Foundations’ Evolving Roles, Karen W. Linkins, Lynda E. Frost, Becky Hayes Boober, Jennifer J. Brya

The Foundation Review

· In a time of scarce resources and significant needs, funders may seek to maximize the impact of their grantmaking through collaboration. While many foundations move well from identifying a problem to building broader awareness and forging key partnerships, they typically flounder in trying to move beyond collaboration to a sense of mutual responsibility or collective accountability for the greater good, which is a precondition for sustainable systems change.

· This article discusses three complex initiatives that made sustainable changes in integrated behavioral health and primary care. Using a conceptual framework based on the Building Blocks of Systems Change model, …