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Articles 1 - 11 of 11
Full-Text Articles in Business
Contrasting Perspectives On China's Rare Earths Policies: Reframing The Debate Through A Stakeholder Lens, Leslie Hayes-Labruto, Simon J.D. Schillebeeckx, Mark Workman, Nilay Shah
Contrasting Perspectives On China's Rare Earths Policies: Reframing The Debate Through A Stakeholder Lens, Leslie Hayes-Labruto, Simon J.D. Schillebeeckx, Mark Workman, Nilay Shah
Research Collection Lee Kong Chian School Of Business
This article critically compares China's rare earth policy with perspectives upheld in the rest of the world (ROW). We introduce rare earth elements and their importance for energy and present how China and the ROW are framing the policy debate. We find strongly dissonant views with regards to motives for foreign direct investment, China's two-tiered pricing structure and its questionable innovation potential. Using the metaphor of "China Inc.", we compare the Chinese government to a socially responsible corporation that aims to balance the needs of its internal stakeholders with the demands from a resource-dependent world. We find that China's internal …
Customer Satisfaction Index Of Singapore 2013: Q2 Results, Institute Of Service Excellence, Smu
Customer Satisfaction Index Of Singapore 2013: Q2 Results, Institute Of Service Excellence, Smu
Research Collection Institute of Service Excellence
The Customer Satisfaction Index of Singapore (CSISG) computes customer satisfaction scores at the national, sector, sub-sector, and company levels. The CSISG serves as a quantitative benchmark of the quality of goods and services produced by the Singapore economy over time and across countries. This is the CSISG’s seventh year of measurement.
Derailed: Communicating Singapore’S Mass Transit Crises [Case Study], Pang, A.
Derailed: Communicating Singapore’S Mass Transit Crises [Case Study], Pang, A.
Research Collection Lee Kong Chian School Of Business
The case: In December 2011, one of Singapore’s main mass transit rail lines came to a standstill for several hours on two separate days. While occasional public transport breakdowns are unavoidable, the rail operator came under intense criticism for its poor handling of the incidents, including its failure in crisis communication. Its value: This case can be used to illustrate a number of perspectives and concepts from the literature on crisis and organisational communication. Of particular contemporary interest is what the case shows about how communication technologies, including social media, should and should not be used by organisations.
Evaluations Of Port Performances From A Seaborne Cargo Supply Chain Perspective, Joyce M. W. Low, Shao Wei Lam, Loon Ching Tang, Zhang Lan
Evaluations Of Port Performances From A Seaborne Cargo Supply Chain Perspective, Joyce M. W. Low, Shao Wei Lam, Loon Ching Tang, Zhang Lan
Research Collection Lee Kong Chian School Of Business
Previous research on port efficiency focuses primarily on the provider’s perspective and assumes that maximizing the output is always desirable. This paper recognizes that maximizing the final output does not necessarily guarantee an efficient system and the notion of port efficiency and service effectiveness needs to be considered from the perspectives of both the provider and the consumer of the port service. The paper proposes a network-DEA model to evaluate the performances of 30 seaports worldwide. The concurrent consideration of efficiency scores from the network-DEA model and the traditional DEA-CCR model will offer valuable insights to port operators on how …
Do Singaporeans Spend Too Much On Housing?, Sock Yong Phang
Do Singaporeans Spend Too Much On Housing?, Sock Yong Phang
Research Collection School Of Economics
According to a 2011 IMF study, Singapore's level of government intervention in housing finance is the highest in the developed world (Slide 3). This level of intervention in housing finance has correspondingly produced the highest level of homeownership amongst advanced countries. This housing outcome is the result of our very unique HDB-CPF housing framework – an institutional framework that was established in the 1960s during the formative period of our country?s history (Slides 4 and 5). Singapore was, at that particular point in time, faced with a situation of chronic housing shortage, low homeownership rates and an underdeveloped housing mortgage …
Global Companies And Global Society: The Evolving Social Contract, Ann Florini
Global Companies And Global Society: The Evolving Social Contract, Ann Florini
Research Collection School of Social Sciences
Globalization, privatization, and CHANging ideas about the roles of business and government are transforming the social contract under which business is allowed to operate. Global companies are also policy-makers and public goods providers, governments seek profits through state-owned enterprises and sovereign wealth funds, and everyone is trying to figure out how to partner with everyone else. As a result of global economic and social integration, more and more of the business-society interaction has played out at a transnational rather than purely national level, involving transnational corporations, transnational civil society networks and organizations, and inter-governmental organizations. Experiments with codes of conduct, …
The Wisdom Of Tupperware: On Field Building And Finding The Right Container, Geraldine Cahill, Satsuko Vanantwerp
The Wisdom Of Tupperware: On Field Building And Finding The Right Container, Geraldine Cahill, Satsuko Vanantwerp
Social Space
Drawing from the ongoing research in lab practices at Social Innovation Generation (SiG) National, Geraldine Cahill and Satsuko VanAntwerp acquaint us with the concept, role and structure of social innovation labs and field building work.
From Fragmentation And Silos To Tri-Sector Collaboration: Social Innovation In Hong Kong, Ada Wong
From Fragmentation And Silos To Tri-Sector Collaboration: Social Innovation In Hong Kong, Ada Wong
Social Space
Social innovation is gathering momentum in Hong Kong. It is connecting silos and developing partnerships for change. Ada Wong describes how five social innovators are approaching social change to bring about cohesion amidst a fragmented political landscape.
Methodological Craft: Comparing The Hunches And Assumptions Behind Social Change, Sarah Schulman
Methodological Craft: Comparing The Hunches And Assumptions Behind Social Change, Sarah Schulman
Social Space
Social innovation labs are emergent spaces for naming social challenges, testing hypotheses, developing and spreading interventions. Despite the common denominator of experimentation, they vary in methodology. Dr Sarah Schulman makes explicit her observation of the hunches and assumptions embedded in the current social change methodologies.
Social Innovation Labs: A Tool For Social Integration, Pradeep Ghosh
Social Innovation Labs: A Tool For Social Integration, Pradeep Ghosh
Social Space
The Organisation for Awareness of Integrated Social Security (OAS iS) has designed a different approach to innovation in India by creating social innovation labs to work across the social sector. Pradeep Ghosh describes the approach and the work of OAS iS, and shows how social innovation labs can play an increasingly important role in creating solutions for the Indian society.
Mapping Out An Age Friendly Singapore: Lessons From Pioneering Work In Ageing And Eldercare, Mary Ann Tsao
Mapping Out An Age Friendly Singapore: Lessons From Pioneering Work In Ageing And Eldercare, Mary Ann Tsao
Social Space
As the Tsao Foundation celebrates its 20th anniversary in 2013, Social Space catches up with the indomitable Dr Mary Ann Tsao who explains what it means to be a catalyst for change and how the Foundation will continue in transforming the experience of longevity in the community.