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Full-Text Articles in Business
Motivated To Serve: An Empirical Examination Of Motivation And Consequences In The Public And Nonprofit Organizations, Sung Min Park, Jessica Word
Motivated To Serve: An Empirical Examination Of Motivation And Consequences In The Public And Nonprofit Organizations, Sung Min Park, Jessica Word
Public Policy and Leadership Faculty Publications
This article draws upon a sample of nonprofit and state government managers to examine the role that service motivation plays in both sectors. The research addressed three main questions: 1) what are the main motivational types and constructs of managers in the public and nonprofit sectors? 2) what differences exist between these sectors in terms of level of motivation? And 3) what are the long-term and short-term consequences of different types of motivation? Our findings suggest that in many ways public and nonprofit managers are similar in terms of the importance of intrinsic versus extrinsic rewards. Public and nonprofit managers …
Effective Communication In The Intranational Workplace: Models For Public Sector Managers And Theorists, John F. Kikoski
Effective Communication In The Intranational Workplace: Models For Public Sector Managers And Theorists, John F. Kikoski
Political Science & Global Affairs Faculty Publications
This article discusses theoretical models for effective interpersonal communication in the intranational workplace for public sector managers in the U.S. Effective communication is complete when the message has been understood. A message has been understood when it has been both clearly sent and received. Effective communication is a requisite to every step in the organizational process--from the mutual recognition and understanding of a topic or problem that triggered the communication in the first place to its final resolution. The second classical model of interpersonal communication was published by David Berlo. Berlo elaborated upon the Shannon-Weaver model. He recognized that interpersonal …