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Key Themes Of Practical Implications Of Lean, Six Sigma And Lean Six Sigma In The Public Administration Sector. A Systematic Literature Review, Evangelos Psomas, Efthalia Keramida, Antony Jiju
Key Themes Of Practical Implications Of Lean, Six Sigma And Lean Six Sigma In The Public Administration Sector. A Systematic Literature Review, Evangelos Psomas, Efthalia Keramida, Antony Jiju
International Conference on Lean Six Sigma
Abstract
Purpose: The purpose of this paper is to identify the key themes of practical implications of Lean, Six Sigma (SS) and Lean Six Sigma (LSS) in the public administration sector.
Design/methodology/approach: A Systematic Literature Review (SLR) was conducted based on the following academic publishers: Emerald, Elsevier/Science Direct, Sage, Springer Link, Taylor & Francis, and Willey online. Fifty-six articles published between 2004 and 2020 were found. Based on the “affinity diagram”, the practical implications of Lean, SS and LSS were classified into key themes.
Findings: The plethora of the practical implications identified were classified into fourteen meaningful key …