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Implications Of Physical Attractiveness On Time Allocations From Salesperson To Customer, Emily Anne Prinsen
Implications Of Physical Attractiveness On Time Allocations From Salesperson To Customer, Emily Anne Prinsen
Honors Program Theses
The purpose of this study was to determine if more attractive females—as compared to less attractive females—received better customer service in terms of time it took the salesperson to interact with the customer. The hypothesis was not supported; in fact, just the opposing outcome occurred. Less attractive females were served more promptly than attractive females. The study was performed in a mid-size city in the Midwest.
Powerful And Powerless Speech Styles In Employment Mock Interviews, Amanda M. Wilson
Powerful And Powerless Speech Styles In Employment Mock Interviews, Amanda M. Wilson
Honors Program Theses
This thesis examines powerful and powerless speech styles in employment mock interviews. A powerless speech style is defined as the use of linguistic features that have negative effects on how the speaker is perceived. Features analyzed in this study include intensifiers, hedges, and hesitations. A powerful speech style is defined as the absence of powerless linguistic features within speech. Twenty-eight examples of employment mock interviews conducted in the office of Career Services at the University of Northern Iowa were recorded for analysis in this thesis. Four common questions within the interviews were selected and the responses were transcribed and analyzed, …