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Full-Text Articles in Business
Using Technology To Reduce The Burden Of Paperwork: Preliminary Lessons Learned From The Qic -Wd Virginia Site, Quality Improvement Center For Workforce Development
Using Technology To Reduce The Burden Of Paperwork: Preliminary Lessons Learned From The Qic -Wd Virginia Site, Quality Improvement Center For Workforce Development
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The Quality Improvement Center for Workforce Development (QIC-WD) partnered with the Virginia Department of Social Services (VDSS) in 2017 to conduct research examining the efficacy of technology interventions aimed at reducing child welfare staff turnover and improving child welfare outcomes. Virginia is a state-supervised, countyadministered child welfare system. The state elected to study the implementation of and outcomes from job modernization technology interventions in 18 localities. These 18 localities represent a workforce of approximately 450 of the state’s 2,200 frontline staff. The intervention is occurring in multiple phases: (1) transcription services; (2) a mobility technology application; and (3) a Comprehensive …
The Past And Future Of Supply Chain Collaboration: A Literature Synthesis And Call For Research, Peter M. Ralston, R. Glenn Richey, Scott J. Grawe
The Past And Future Of Supply Chain Collaboration: A Literature Synthesis And Call For Research, Peter M. Ralston, R. Glenn Richey, Scott J. Grawe
Peter Ralston
Purpose The purpose of this paper is to provide scholarly and practical benefits by detailing the past and suggesting a future research agenda for supply chain (SC) collaboration. A literature review is utilized to examine what has been investigated prior, and what remains to be analyzed, in order to assist today’s managers and researchers. The research expands the understanding of SC collaboration from a focal firm perspective while providing boundaries for future investigation and at the same time detailing the current state of collaboration to practitioners.
Design/methodology/approach The current research utilizes a systematic review of the literature to shape a …
Introducing Virginia’S Mobile Solution, Quality Improvement Center For Workforce Development
Introducing Virginia’S Mobile Solution, Quality Improvement Center For Workforce Development
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The Virginia Department of Social Services (VDSS) and the 18 local departments of social services (LDSS) identified the lack of technological supports to help child welfare workers complete the administrative tasks of their job as a cause of turnover. The Virginia site rolled out the first part of their intervention (transcription services) in 2018 and is now preparing to roll out a mobile application in late fall 2019. This one-page summary describes COMPASS, Virginia’s mobile app designed to make it easier for workers to manage the administrative aspects of their job.